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114 Worcester Business Journal | Book of Lists 2018 | wbjournal.com F O C U S P R O F E S S I O N A L S E R V I C E S Top IT service providers Ranked by number of local employees and then revenue Provider 2017 revenue local employees/ local offices/ total staff Sample of active clients Certifications and technology experience Services Top local executive Year founded 1 Advans IT Services Inc. 65 Boston Post Road West, Marlborough 01752 508-624-9900 • www.advansit.com $23,177,000 106 1 139 Fidelity, Keolis, Toshiba, Caesars Entertainment Oracle, Microsoft, SAP Consulting, IT staffing, virtual desktop infrastructure, software defined networks Peo Nathan president & CEO 2005 2 Apps Associates LLC 40 Nagog Park, Suite 105, Acton 01720 978-399-0230 • www.appsassociates.com $70,000,000 100 1 800 Hologic, Hansen Technologies, Kronos DND Oracle Cloud application deployment, application migration to the cloud, managed services Sridhar Bogelli founder & CEO 2002 3 Zensar Technologies 4 Technology Drive, Westborough 01581 508-621-5100 • www.zensar.com $460,000,000 99 2 1,232 * DND Integrated management system for quality, services, environment, energy, health and safety with standards such as: ISO 9001; ISO 20000; ISO 50001; ISO 14001; OHSAS 18001; ISO 27001; CMMI Level 5 and PCS DSS, HIPPA Digital solutions, cloud and infrastructure services, hybrid IT, digital workplace, cyber security, networking, data center outsourcing, automation and machine learning Harjott Atrii EVP & global head of cloud and infrastructure 1988 4 RetroFit Technologies 455 Fortune Blvd., Milford 01757 508-478-2222 • www.retrofit.com $11,817,000 35 1 35 DND VMWare, HP, HPE/Aruba, Veeam, Lenovo, Dell Server, AWS, Azure Managed services, cyber security, backup and disaster recovery, cloud services, virtualization, Office 365, hardware procurement (state contract ITC47), security, IT assessments Timothy M. Lawlor CEO 1980 5 Bryley Systems Inc. 200 Union St., Clinton 01510 978-562-6077 • www.bryley.com $2,700,000 24 1 25 Communications Link, EAG, WRTA Microsoft Silver, Cisco SMB select partner, VMWare professional solutions provider, HPE SMB network and enterprise specialist Managed services, cloud, virtualization, mobile device management, backup and disaster recovery, security Gavin Livingstone president 1987 6 Cinch IT Inc. 27 W. Mountain St., Worcester 01606 508-425-4714 • www.cinchit.com $2,000,000 24 1 26 ARS Restorations, Dekk Group, Southgate at Shrewsbury A+, Veeam VMCE, VMWare VSTP, Digium certified sales engineer, Dell desktop virtualization, Dell server, Network +, Security +, advanced security practitioner IT service and support, cyber security, technology consultation for businesses Richard Porter president 2004 7 P3I Inc. 77 Main St., Hopkinton 01748 508-435-7882 • www.p3i-inc.com $10,900,000 21 1 122 Department of Defense, Department of the Navy, Department of Energy Cybersecurity Systems engineering and IT services Janice P. Guy president 2000 8 CTS Services Inc. 260 Maple St., Bellingham 02019 508-528-7720 • www.ctsservices.com $3,000,000 21 1 23 DND Microsoft, Cisco Meraki, Juniper, HP, Apple, Xerox, Sonicwall, Computer and network sales, IT consulting, remote and onsite support services, depot equipment software support and repair Michelle M. Carlow president 1989 9 Whalley Computer Associates 9 Industrial Road, Suite 3, Milford 01757 508-634-1100 • www.wca.com $108,000,000 20 1 135 DND VMWare, HP/Aruba, Cisco, Aerohive, Veeam, Lenovo data center, Nutanix, Office365 Pre-sales consultation, networking and installations, health assessments, deployment, data center consulting and design, managed services, virtualization, repair services, web- based and instructor-led training, cloud Paul Whalley vice president 1979 10 ClearCom IT Solutions Inc. 49 Main St., Sturbridge 01566 508-892-5555 • www.clearcomit.com $1,400,000 11 2 13 DND DND Managed IT services, help desk, virtualization, data backup, security, remote and onsite support Rob Cleary president 2001 11 Quality Matrix Test Labs 8 Lyman St., Suite 210, Westborough 01581 508-616-0099 • www.quality-matrix.com $29,000,000 10 1 165 DND Minority Woman Based Enterprise (MWBE) IT software and related services Chirag Patel CEO 2002 12 Cumulus Global 4 Bellows Road, 2nd Floor, Westborough 01581 508-948-4070 • www.cumulusglobal.com $4,750,000 8 1 10 Keller Williams, Danforth Advisors, Fitness Management Systems, National Geographic, Lancaster Packaging Microsoft SMB and Midmarket Cloud silver partner, Google G Suite and Chrome partner, Google for education Managed cloud services, email, collaboration, security, Microsoft, Google and more Allen Falcon CEO 2006 13 Complete Technology Resources Inc. 2 Mount Royal Ave., Suite 350, Marlborough 01752 508-909-5961 • www.completetechnologyresources.com $325,000 2 1 4 DND DND Cloud, managed services, consulting, networking, hardware and software installations, backup, hosting, telephony Jamie Stafslien president 2010 14 AKUITY Technologies 1 Westec Drive, Auburn 01501 508-756-9300 • www.akuity.com DND 49 1 49 DND DND Managed and professional services, procurement, help desk, remote support, IT staff augmentation, networking, storage, backup, security, Steven Cariglio president 1988 10 ClearCom IT Solutions Inc. 49 Main St., Sturbridge 01566 508-892-5555 • www.clearcomit.com $1,400,000 11 2 13 DND DND Managed IT services, help desk, virtualization, data backup, security, remote and onsite support Rob Cleary president 2001 11 Quality Matrix Test Labs 8 Lyman St., Suite 210, Westborough 01581 508-616-0099 • www.quality-matrix.com $29,000,000 10 1 165 DND Minority Woman Based Enterprise (MWBE) IT software and related services Chirag Patel CEO 2002 12 Cumulus Global 4 Bellows Road, 2nd Floor, Westborough 01581 508-948-4070 • www.cumulusglobal.com $4,750,000 8 1 10 Keller Williams, Danforth Advisors, Fitness Management Systems, National Geographic, Lancaster Packaging Microsoft SMB and Midmarket Cloud silver partner, Google G Suite and Chrome partner, Google for education Managed cloud services, email, collaboration, security, Microsoft, Google and more Allen Falcon CEO 2006 13 Complete Technology Resources Inc. 2 Mount Royal Ave., Suite 350, Marlborough 01752 508-909-5961 • www.completetechnologyresources.com $325,000 2 1 4 DND DND Cloud, managed services, consulting, networking, hardware and software installations, backup, hosting, telephony Jamie Stafslien president 2010 14 AKUITY Technologies 1 Westec Drive, Auburn 01501 508-756-9300 • www.akuity.com DND 49 1 49 DND DND Managed and professional services, procurement, help desk, remote support, IT staff augmentation, networking, storage, backup, security, cloud, virtualization, voice over IP Steven Cariglio president 1988 15 TCG Network Services 90 Park Ave., Natick 01760 508-650-9917 • www.tcgns.com DND 32 2 32 DND DND Help desk, cloud, Office 365 support, telephony, cyber security, managed services, security, secure email, business continuity, storage, virtualization, IT staff augmentation Frank McDonough president 1987 16 Innovative Business Systems Inc. 34 St. Martin Drive, Marlborough 01752 508-844-4274 • www.for-ibs.com DND 25 DND DND AllCom Credit Union, Southbridge Credit Union DND Managed services, turnkey installations, staff augmentation, virtualization, cloud, networking, security, storage, backup, disaster recovery David DelVecchio president 1990 17 Machado Consulting 32 Franklin St., Worcester 01608 508-453-4700 • www.machadoconsulting.com DND 18 1 25 DND DND Managed services, support, IT staff augmentation, cloud, cyber security, compliance testing, backup, disaster recovery, voice over IP Helder Machado president 2001 18 Domitek Inc. 40 Southbridge St., Suite 350, Worcester 01608 508-755-6503 • www.domitek.net DND 10 3 12 Worcester Railers, Boys & Girls Club, City of Springfield, NFS Leasing Inc. Microsoft, Sonicwall, Cisco, Aruba, Datto, Office365, networking, wireless setup and design, cloud and virtualization design and setup, helpdesk Cloud services, hosted solutions, online backup, security, small business server migration, virtualization, voice over IP Libis R. Bueno president & CEO Mauro Fonseca COO & CIO 2004 19 Towerwall 615 Concord St., Framingham 01702 774-204-0700 • www.towerwall.com DND 10 1 20 Middlesex Savings Bank, Smith and Wesson, MassBay Community College, Becker College, Analogic, New England Aquarium, Boston Heart Sophos, Checkpoint, CISSP, CISM, CISA, Gigamon, Armis, Dark Trace, Varonis, LogRythm, AlienVault, Sword and Shield Information security: governance, risk, compliance, internal and external vulnerability assessment, architecture review, application penetration testing, forensic analysis and policy review (HIPAA, GDPR, PCI) Michelle Drolet CEO Bryan Kerl vice president 1993 20 Triton Technologies 35 Harvard St., Worcester 01609 866-304-4300 • www.tritoncomputercorp.com DND 8 1 14 DND DND Managed services for business, government, nonprofits, education and international clients Trave M. Harmon CEO 2001 ** 21 CS2 Computers Inc. 543 Prospect St., West Boylston 01583 508-755-9540 • www.cs2computers.com DND 5 1 5 RXi Pharmaceuticals, Worcester Bravehearts, Indian Ranch, Buckley Insurance DND IT consulting, computer services Francis Mahoney owner 2001 22 BNA IT Services LLC 28 Gulf St., Shrewsbury 01545 508-842-0844 • www.bnaits.com DND 3 1 3 Sharfmans Jewelers, Shrewsbury Federal Credit Union, Worcester Regional Retirement DND Network design and installation, server and PC support, printer configuration, remote backup, sales and services Kevin Nylen president DND 23 Computer Central 697 Main St., Holden 01520 508-829-0000 • www.computercentral.biz DND 3 1 3 Conte Insurance, Mechanics Hall, Sunnyside Ford A+, networking, virus removal, wireless networking, RMM, residential PC repair Small office and residential services, networking, virus and spyware removal, hardware and software sales Mike Kimball president 1998 24 Crown Castle International Corp. *** 80 Central St., Boxborough 01719 978-264-6000 • www.crowncastle.com $4,355,605,000 DND DND 4,500 DND DND Own, operate and lease more than 40,000 cell towers and ~60,000 route miles of fiber supporting small cells and fiber solutions across U.S. markets Jay A. Brown president & CEO 1994 25 Virtusa Corp. 2000 W. Park Drive, Westborough 01581 508-389-7300 • www.virtusa.com $965,287,000 DND 1 19,062 DND Pegasystems, Adobe, IBM, SFDC, SAP, AWS, Amdocs, Oracle, Microsoft, blockchain, artificial intelligence, machine learning, preemptive analytics, mobile solutions, customer experience, digital process automation **** Consulting, digital engineering, technology implementation, application outsourcing, digital process automation, analytics, customer experience, mobility, cloud, software testing Kris Canekeratne chairman & CEO 1996 Source: Each provider via survey, federal filings and company websites. Note: DND = Did not disclose. Soltrix Technology Solutions Inc. of Framingham has project managers based in the U.S. whose number and location fluctuate depending on current projects; programmers and support staff are located in India. Unable to confirm data for Westborough's Adroit Software, Marlborough's Corero Network Security or Resourcesoft Inc., The Boston Group of Northborough, Talentburst of Natick, Framingham's ComputerSupport.com, Worcester's Centrend Inc. or Charland Technology of Hubbardston by press time. * 8,990 employees worldwide ** Incorporated in Conn. in 2001 *** Houston, Texas-based Crown Castle (NYSE: CCI:) acquired Boxborough's Lightower Fiber Networks in November 2017. **** Certifications include CMMi level5, BS 25999-2:2007 business continuity management system, ISO/IEC 27001:2005 information security management system, BS OSHAMS 18001:2007 occupational health and safety management system, BS EN ISO 14001:2004 environment management system. - Compiled by: Stephanie R. Meagher, smeagher@nebusinessmedia.com Source: Each provider via survey, federal filings and company websites. Note: DND = Did not disclose. Soltrix Technology Solutions Inc. of Framingham has project managers based in the U.S. whose number and location fluctuate depending on current projects; programmers and support staff are located in India. Unable to confirm data for Westborough's Adroit Software, Marlborough's Corero Network Security or Resourcesoft Inc., The Boston Group of Northborough, Talentburst of Natick, Framingham's ComputerSupport.com, Worcester's Centrend Inc. or Charland Technology of Hubbardston by press time. * 8,990 employees worldwide ** Incorporated in Conn. in 2001 *** Houston, Texas-based Crown Castle (NYSE: CCI:) acquired Boxborough's Lightower Fiber Networks in November 2017. **** Certifications include CMMi level5, BS 25999-2:2007 business continuity management system, ISO/IEC 27001:2005 information security management system, BS OSHAMS 18001:2007 occupational health and safety management system, BS EN ISO 14001:2004 environment management system. - Compiled by: Stephanie R. Meagher, smeagher@nebusinessmedia.com