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Editor, Brad Kane, bkane@wbjournal.com
News Editor, Grant Welker,
gwelker@wbjournal.com
(Real estate, higher education)
Staff Writers
Zachary Comeau,
zcomeau@wbjournal.com (Manufacturing)
Emily Micucci,
emicucci@wbjournal.com (Health care)
Contributors
Sarah Connell, Caitlin Reidy
Profiles Editor
Phyllis Hanlon
Research Director,
Stephanie Meagher,
smeagher@nebusinessmedia.com
Research Assistant, Heide Martin,
hmartin@nebusinessmedia.com
Production Director, Kira Beaudoin,
kbeaudoin@wbjournal.com
Art Director, Mitchell Hayes,
mhayes@wbjournal.com
Senior Accounts Manager
Matt Majikas, mmajikas@wbjournal.com
Custom Publishing Project Manager
Christine Juetten, cjuetten@wbjournal.com
Senior Special Accounts Manager
Mary Lynn Bosiak, mlbosiak@wbjournal.com
Marketing & Events Manager
Kris Prosser, kprosser@wbjournal.com
Sales & Events Intern
Eric Goudreau, egoudreau@wbjournal.com
COO, Mary Rogers,
mrogers@nebusinessmedia.com
Accounting Manager, Valerie Clark,
vclark@nebusinessmedia.com
Accounting Assistant, Rae Rogers,
rrogers@nebusinessmedia.com
Collections Manager, Raki Zwiebel,
rzwiebel@nebusinessmedia.com
Human Resources, Kim Vautour,
kvautour@nebusinessmedia.com
Publisher, CEO, Peter Stanton
pstanton@nebusinessmedia.com
Associate Publisher, Mark Murray
mmurray@wbjournal.com
President, Joseph Zwiebel
jzwiebel@nebusinessmedia.com
Worcester Business Journal (ISSN#1063-6595) is
published bi-weeky, 24x per year, including 5 special
issues in April, July, September, November and
December, by New Engand Business Media. 172
Shrewsbury St., Worcester, MA 01604. Periodicals
postage paid at Worcester, MA and at additional entry
points. Copyright 2017. All rights reserved. Postmaster:
Please send address changes to: Worcester Business
Journal, PO Box 330, Congers, NY 10920-9894.
Subscriptions: Annual subscriptions are available for
$54.95. For more information, please email wbjournal@
cambeywest.com or contact our circulation department
at 845-267-3008. Fax: 845.267.3478
Advertising: For advertising information, please call Mark
Murray at 508-755-8004 ext. 227. Fax: 508-755-8860.
Worcester Business Journal accepts no responsibility for
unsolicited manuscripts or materials and in general does
not return them to the sender.
Worcester Business Journal
172 Shrewsbury Street, Worcester, MA 01604
508-755-8004 tel.
• 508-755-8860 fax
www.wbjournal.com
A division of:
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CON T EN TS
5 Sponsor Letter from
Quinsigamond
Community College
6 A New Way of Doing Things
Long-time worker retirements open the
door for new people and ideas
13 Luxury Manufacturing
A Leominster jewelry maker uses
ancient materials to achieve global
dominance
19 10 Inter view Mistakes to Avoid
20 Changing the Narrative
The manufacturing industry still
struggles with shaking its 40-year-old
stereotypes
23 The 9 Steps to a Manufacturing
Career
24 Special Sponsors Section
Profiles of Central Mass. manufacturers
53 Largest Central Mass. Manufacturers
54 State & Industry Resources for
Manufacturers
57 Higher-Ed Resources for Manufacturers
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