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B U S I N E S S P RO F I L E S 56 B U S I N E S S P R O F I L E S S P E C I A L A D V E R T I S I N G S E C T I O N T h i n k c r e a t i v e . T h i n k l o c a l . ese are hallmarks of Acadia Insurance's operating phi- losophy, where giving customers better coverage means having in-depth knowledge of their individual businesses. Celebrating its 25th anniversary in 2017, Acadia Insurance, a Berkley Company, is a regional property and casualty insurer serving small and mid-size businesses throughout the Northeast. Since Acadia's founding, the company's mission has remained steadfast: Serve the insurance needs of businesses by having a local presence to better understand their operations and to provide greater responsiveness when losses occur. In other words, provide "Closer Coverage." Products • Business Insurance: Acadia Insurance has developed tailored insurance programs for businesses of all types and sizes, from construction firms to clothing stores. Acadia can provide customers with a total account solution, offering property, liability, work- ers' compensation, commercial auto and umbrella coverages to address all of the major exposures that businesses have. • Specialty Risk Insurance: Acadia also provides inland marine products to a variety of businesses that have special property needs, from protecting cargo in transport, to insuring heavy mobile equipment, to protecting a valuable art collection. Services • Loss Control Engineering Services: Acadia is recognized for the quality of its loss control services and the expertise of its team. e loss control department provides education, infor- mation and tools that help customers reduce risk and prevent accidents. Both employers and their employees benefit from a safer workplace. • Synergy Risk Management: is is a multi-disciplinary approach designed for larger accounts with complex risks that involves Acadia underwriting, claims and loss control professionals, with the insurance agent, working together to help customers reduce the frequency and severity of accidents, and reduce the exposures that lead to accidents. Acadia Insurance provides numerous risk management resources to help customers develop strong risk management plans. • Exceptional Claims Ser vice: Acadia's claims team acts as a trusted advisor to guide customers through the entire claims process. Acadia claims representatives commit to being on-site the same day of a critical loss and partner with the customer and their agent on the investigation. With offices throughout New England and New York State, Acadia is positioned to deliver responsive service and expertise when customers need it most. Acadia Insurance's beginnings Acadia Insurance was founded in Maine in 1992 as the state's workers' compensation market was collapsing. One insurance carrier after another was exiting the market due to its unprofit- ability. While other carriers saw only risk, Acadia's founders saw opportunity. Understanding that there were many great busi- nesses in Maine caught up in the turmoil, they were able to get the initial capital investment from W.R. Berkley Corporation, a global Fortune 500 insurer known for entrepreneurial leader- ship. With this funding, Acadia was off and running, offering solutions to businesses navigating a tumultuous market. Acadia quickly expanded its lines of insurance to include general liability, property, automobile and umbrella coverage. P H O T O C O U R T E S Y O F A C A D I A I N S U R A N C E P H O T O C O U R T E S Y O F A C A D I A I N S U R A N C E With empowered teams positioned locally, Acadia Insurance provides customers with a high level of hands-on service Acadia Insurance Top: In 2016, Christine Bright, Program Director for Hardy Girls Healthy Women, and participant Theo D. accept a donation of $3,000 from Jonathan Becker and Charlene Batista on behalf of Acadia Insurance's Maine Branch. Bottom: In 2017, Acadia Insurance is celebrating its 25th Anniversary. The employees celebrated the milestone at the Mount Washington Hotel.

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