Issue link: https://nebusinessmedia.uberflip.com/i/563246
www.HartfordBusiness.com August 31, 2015 • Hartford Business Journal 25 www.HartfordBusiness.com August 31, 2015 • Hartford Business Journal 25 HBJBUSINESSPROFILES Cox Business, providing local business with telecommunications solutions since 1999 C ox Business provides Connecticut with voice, video and data services for a broad range of businesses, including healthcare providers, higher education, financial institutions and governmental offices. All Cox Business services are delivered over the carrier-class, fully- owned and managed, multi-gigabit Cox network, ensuring the highest levels of security, quality, redundancy and reli- ability. Cox Business' significant network investment in the state is one of the reasons the company has been consis- tently recognized for its leadership among small/midsize business data service providers. We offer fully hosted and managed advanced voice ser- vices, cloud-based services, SIP trunking and much more, enabling various enhanced capabilities for businesses of all sizes. These include unified messaging, disaster recovery and flexible call routing via a user-friendly web-interface. VoiceManager IP Centrex is an advanced cloud-based hosted VoIP phone system, delivering business-grade voice service over our private network. With its flexibility, it eliminates the complexity of traditional PBX or key systems and unites your entire business with a single communications platform. Cox Business received the highest ranking in J.D. Pow- er's 2014 U.S. Business Wireline Satisfaction Study. We also continue to expand our service offerings beyond traditional voice, video and data products to provide cus- tomers with a full-service solution that meets the demands of today's business environment. Online data backup, secu- rity, web hosting, colocation and server protection services have been developed with our customers' evolving needs in mind, especially with regard to disaster recovery. Our ability to provide premier-class redundancy and capacity affords its customers piece of mind in times of crisis. Customers experience the convenience of working with one local account team — 24 hours a day — for all of their business telecommunications needs. Whether the business has a large in-house IT team or no on-site resources, we part- ner with our customers to ensure communications systems are optimized to support business operations, even beyond the demarcation point. Cox Business has gone from being a service provider to an integral part of the companies it serves. Cox Business is the commercial ser- vice division of Cox Communications, a multi-service broadband communica- tions and entertainment company with approximately 6 million residential and business customers nationwide. Cox began providing business services in 1993 and opened its Northeast Operations in 1999, with a local team led by industry veteran Ross Nelson, vice president of Cox Business. Since the inception of Cox Charities in 2001, Cox Com- munications has presented more than $5 million in Cox Charities grants and in-kind support to more than 130 non- profit organizations focusing on children and educational initiatives in Connecticut and Rhode Island. Cox Conserves is a company-wide initiative to reduce our carbon footprint by 2017. Cox has implemented a range of programs that reduce energy use and promote sustain- ability, including the recycling of customer premise equip- ment, the use of hybrid vehicles in our fleet and the com- posting of food and materials from the cafeteria, which serves more than 625 meals per day. Cox Business Connecticut Team: (Seated Left to Right) John Crouse, Doug Barber, Jonathan Johnson; (Standing Left to Right) Lucille Morris, Yvette Collins, Suzette Roberts, Kim Procaccini. Cox Business Address: 170 Utopia Road, Manchester, CT 06042 Phone: 860-432-6000 Web Site: www.coxbusiness.com Number of Employees: 1000 + employees (New England Region ) Top Executives: Jay Allbaugh, Senior Vice President and Region Manager, Cox Communications; Ross Nelson, Vice President, Cox Business Product or Service: Telephone, Data, TV, Data Center and Wi-Fi Solutions for businesses Year Founded: 1999 (New England region) ' ' Customers experience the convenience of working with one local account team — 24 hours a day — for all of their business telecommunications needs. SPONSORED SECTION