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V O L . X X X I N O. X X V § 2 N OV E M B E R 3 , 2 0 2 5 14 just focus on my patients, has been a really big benefit," she says. While benefits include higher quality interac- tions and less strain on providers, challenges remain. Transcripts must be checked for errors, the soft- ware can mishear small talk as medical informa- tion, and providers must verbalize their actions, so they are captured accurately. Despite these hurdles, Rensenbrink is encour- aged by the real-world impact. Instead of focusing on note taking, clinicians can return to the work of healing. Northern Light has now made AI Scribe available to nurse practitioners, advanced practice practitioners, associates, and physicians in the pri- mary care field. The future of health care is now AI is rapidly transforming health care, but its fast-paced innovation must be matched with thoughtful implementation and strong cybersecurity safeguards to protect patient privacy and medical records. At the same time, technology is helping address a critical challenge: growing demand for medical services amid a shortage of providers. MaineHealth is exploring new ways to use technology to support providers and patients. "We look to possible solutions for that dilemma, using technology to allow our clinical care providers, our administrative staff, essentially everyone within our organization to have tools that will allow them to be more efficient, to work smarter and in some ways work better," Dr. Daniel Nigrin, chief infor- mation officer at MaineHealth, says about using AI to help workforce demands in hospitals. Over the next year, MaineHealth will pilot AI tools such as assistive interpretations of imaging studies, ambient documentation, insurance claims data organization, and automation within the elec- tronic health record (EHR). is fall, two medical surgical units will test whether technology can help nurses with flow sheet documentation including vital signs, patient intake and output, and wound measurements. Cur- rently entered manually, these metrics could instead be captured through a mobile listening device to streamline the process. » C O N T I N U E D F RO M P R E V I O U S PA G E Retinopathy at MaineHealth C O U R T E S Y / M A I N E H E A LT H AI in hospitals Dr. Daniel Nigrin, chief information officer at MaineHealth, cites data about how AI is used to help reduce workforce demands in hospitals. From clinician survey data: Improved clinician experience with 44% reduction in cognitive load 64% of clinicians feel that Abridge increased their satisfaction at work 83% increase in their ability to give patients their undivided attention From objective data: 24% reduction in avg minutes in notes per encounter when using Abridge vs not Average work after work (i.e. "pajama time") on encounters reduced 34% when using Abridge Source: MaineHealth

