Issue link: https://nebusinessmedia.uberflip.com/i/1540943
W W W. M A I N E B I Z . B I Z 13 N OV E M B E R 3 , 2 0 2 5 workload for clinicians, reduce the threat of burn- out for clinicians, and another benefit that my findings found is that AI is going to boost effi- ciency in health care, but it's not going to replace human touch. e future of medicine really isn't about AI versus clinicians; it's about AI working alongside clinicians." Tech brings humanity back to medicine Northern Light Health is gradually integrat- ing artificial intelligence into primary care through its pilot program with AI Scribe. e transcrip- tion software records provider-patient conversa- tions and generates editable notes for clinicians. e program began with 30 providers, but after strong results Northern Light expanded it in June 2025 to make AI Scribe available to all its primary care providers. Currently, 85 of about 180 providers (not including Mayo Hospital) use the software. After 120 days of adoption, participating provid- ers complete 93% of their notes with AI Scribe. Dr. Kathryn Rensenbrink, a family medicine provider at Northern Light Primary Care in Ells- worth, joined the initial pilot and was "blown away" by its effectiveness. "It's reduced my documentation time; I'm more on time with my schedule. I'm leaving earlier, and I'm also having better eye to eye contact with patients, because I'm not trying to document while I'm talking to them," she says. Reducing burnout was a key motivation behind the pilot. Rensenbrink says she did not realize the extent of her mental fatigue until AI Scribe eased the burden. "Just that relief of the brain, being able to really C O N T I N U E D O N F O L L OW I N G PA G E » MERRILL'S WHARF | 254 COMMERCIAL STREET | PORTLAND, ME 04101 | 207.791.1100 | PIERCEATWOOD.COM DATA PROTECTION & INNOVATION As AI and other innovations continue extending their reach into the workplace, Pierce Atwood has built a team of attorneys to help clients understand the risks, challenges, and opportunities their businesses now face, including: ■ Developing and negotiating AI procurement and delivery agreements ■ Managing privacy, cybersecurity, and IP risks of generative AI ■ Ensuring compliance with evolving regulatory frameworks ■ Negotiating complex technology and outsourcing transactions ■ Protecting AI-related inventions through patents and other strategies ■ Litigating claims arising from a range of data security issues To learn more about how Pierce Atwood can help your business, please contact Vivek Rao at vrao@pierceatwood.com. Pierce Atwood. There's a reason... C. Matt Graham, associate professor of information systems and security management of the Maine Business School at the University of Maine. P H O T O / C O U R T E S Y O F U N I V E R S I T Y O F M A I N E Dr. Kathryn Rensenbrink is a family medicine provider at Northern Light Primary Care in Ellsworth. C O U R T E S Y / N O R T H E R N L I G H T