Hartford Business Journal

HARTFORDBUSINESS.COM | OCTOBER 28, 2024 23 The List Largest IT and telephony service providers in Greater Hartford Ranked by number of statewide employees Rank Provider CT staff Technology partners/ sample of active clients sample of active clients Description of services Head of company/ year founded 1 Charles IT 150 William St., Middletown 06457 860-344-9628; charlesit.com 140 Microsoft, ConnectWise, Dell, Datto, Ingram Micro, Cisco, SentinelOne, Netsurion, KnowBe4/ Laz Parking, RedBird Capital, Smith Brothers Insurance Legal & General Retirement, Palladium Equity, Goodroot Inc., Pieper Veterinary, Rallybio Managed security & compliance, IT support, vCISO, backup & disaster recovery, cloud, voice-over-IP, email, security awareness, encryption, SIEM, vulnerability assessments, MFA, dark web monitoring, MDR Foster Charles Owner & CEO Sal Marino Director of finance & operations 2006 2 Total Communications 333 Burnham St., East Hartford 06108 860-282-9999; totalcomm.com 73 Cisco Gold, Mitel Gold, Arctic Wolf, Datto Blue, Pure Storage, Cohesity, VMware, Microsoft, AWS, Azure, Calabrio, Cloud9, Cox, Fortinet, Frontier, HPE Aruba, HP, Microsoft, NEC, Ingram Micro and more Cybersecurity, infrastructure management, digital transformation, workplace modernization, telephony, managed services, cloud and growth solutions Scott Lennon President & CEO Shawn Silver COO 1980 3 CompassMSP 67 Prospect Ave., West Hartford 06106 833-444-2677; compassmsp.com 57 Microsoft, Datto, SonicWall, Barracuda, DUO Security, Arctic Wolf, Connectwise, Auvik, Dell, KnowBe4, Huntress, Hubspot and more Managed IT & cybersecurity, business cloud, compliance, networking support & assessments, disaster recovery & backup, virtual CIO, help desk, IT consulting, network monitoring, backup & recovery Ari Santiago CEO 2016 4 Vancord (1) 180 Glastonbury Blvd., Suite 107, Glastonbury 06033 855-512-4817; vancord.com 55 Microsoft, Barracuda, Datto, Ruckus, Fortinet, AWS, Dell, Fortinet, Hewlett Packard, Veeam, VMware Managed IT, cybersecurity, MDR, vulnerability assessments, penetration testing, security strategy, incident response, data & privacy compliance, framework assessments, network infrastructure Michael Grande President 2005 5 TAB Computer Systems Inc. 29-31 Bissell St., East Hartford 06108 860-289-8850; tabinc.com 48 Microsoft, Dell, HP, SonicWall, Intel, Allworx Managed IT, cybersecurity & compliance, voice-over-IP, cloud & on-premise installations, support for small and medium-size companies with 5-200 systems Anthony Arsenault President 1983 6 Cooperative Systems 995 Day Hill Road, Windsor 06095 860-523-1000; coopsys.com 47 Microsoft, Cisco, Dell, HP, NetApp, Fortinet, VMware, ConnectWise, KnowBe4, Arrow Outsourced managed IT and cybersecurity, technology optimization roadmaps, advisory & consulting, regulatory compliance, cloud & data center, backup & disaster recovery, connectivity solutions Scott Spatz President 1993 7 Visual Technologies Inc. 50 Columbus Blvd., Hartford 06106 860-251-8003; vistech.com 46 Microsoft, Dell, Datto, IngramMicro, Fortinet, Cisco, Sonicwall, VMWare IT strategy, design & implementation, managed IT, custom web and software development, eCommerce; configure, price and quote solutions Richard L. Huebner President & CEO 1995 8 ADNET Technologies LLC 400 Capital Blvd., Suite 101, Rocky Hill 06067 860-409-1700; thinkadnet.com 39 Microsoft Solutions Partner, Cisco Premier Integrator, HP/HPE, Citrix, VMware Managed IT, voice & security; remote IT support, cloud migration & management, cybersecurity assessments & incident response, custom application development, video surveillance Lynette Maffei President Christopher J. Luise CEO 1991 9 Kelser Corp. 43 Western Blvd., Glastonbury 06033 860-610-2200; kelsercorp.com 35 Dell, Lenovo, HP, Apple, Microsoft, Cisco, Fortinet, Synology, AMD, Intel, Targus, Logitech, Agile Blue, Sophos, Ubiquiti, Datto/ Hoffman Auto Group, Empire Industries, Hospital for Special Care, Center for Responsive Schools Managed IT, cybersecurity, consulting, NIST & CMMC compliance, cloud migrations, data center & server refreshes, help desk, lifecycle management, business continuity & disaster recovery Barry Kelly CEO 1981 10 The Computer Co. Inc. 15 Commerce Drive, Cromwell 06416 860-635-0500; computercompany.net 32 Microsoft, Cisco, Conn. Technology Council, VMware Partners, Barracuda, Watchguard, Veeam, Symantec, Dell, HP IT services, cloud computing, networking, MS exchange, server replacements, virtual servers, help desk support, security, programming, web development, design & hosting, data center Kevin Barros President 1996 11 Nutmeg Technologies 270 George Washington Road, Enfield 06082 860-899-2222; nutmegtech.com 30 Cisco, Microsoft, RingCentral, Dell, Lenovo, Datto, Avaya Managed IT, data networking, network & server support, wireless & hosted solutions, backups, network security, phone systems, building infrastructure, security & patch management Lisa Smith President 2008 12 Connecticut Communications 48 Ozick Drive, Durham 06422 203-985-1000; ctcom.com 27 Mitel, RingCentral, NEC, Meraki Voice-over-IP unified communications systems, voice & data network services, IP video surveillance, network carrier services Scott Marks President 1974 13 Realized Solutions Inc. 1115 West St., Suite 5, Southington 06489 860-410-0670; myrsi.com 26 Microsoft, Cisco, Meraki, Hewlett Packard, Sonicwall, ConnectWise, VMware, Veeam, Ubiquiti, Bitdefender, Crowdstrike Custom software development, managed network and helpdesk services, cloud solutions, IT business consulting, CIO services John W. Beyer CEO 2003 14 CMIT Solutions 45 South Main St., Hartford 06107 860-325-2648; cmitsolutions.com 24 N/A Managed IT & cybersecurity services for small and medium-sized businesses, IT management, strategic planning, daily user support and incident response Roger Lewis CEO 1996 15 Link Solutions 12 Capital Drive, Wallingford 06492 203-284-9488; connectedlink.net 12 NEC, Alarm.com, Wilson Pro, Panasonic, IC Realtime, Speco Technologies, Axis, netSPEAR, EnGenius, Mitel, DSC, Kantech, OneTel, Vertical Communications, Street Smart , PTI Security Systems, Street smart Rentals Security cameras, security systems, access controls, cellular boosters, SIP trunks, hosted PBX for Mitel & Polycom, NEC, Panasonic hybrid IP systems, cordless phones, WiFi, paging, masking and sound systems Dan A. Link President 1998 16 Managed by CST 65 North Plains Industrial Road, Wallingford 06492 203-949-9900; managedbycst.com 11 Apple, Cisco, Crowdstrike, Datto, Dell, Google, HP, IBM, ID Agent, IT Glue, Kaseya, Lenovo, Meraki, Microsoft, Okta, RSA/SecureID, Webroot, Zoom Managed IT, network security & monitoring, end-user help desk & ticketing, cloud-based servers, data backup, compliance, end-user training John T Minickene Basil G Minickene Partners 1989 17 Uvoice USA LLC 504 Main St., Farmington 06032 860-656-1000; uvoice.com 10 Yealink, Cisco, Polycom, HikVision, Zyxel, SonicWall, Cradlepoint LTE backup internet/ Halloran & Sage, Symmetry Partners, Haddad Motors, Apella Wealth, Century 21 Voice-over-IP business class phone systems, nationwide & multi-site locations, with MS Teams integration, SMS, softphones, call recording, call center applications Dwayne M. Connelly Partner 1990 18 Universal Connectivity (2) 8 North Main St., West Hartford 06107 860-808-1412; universalconnectivity.com 8 N/A Scalable communication systems, business voice, video & collaboration, call center, internet access, security, fixed & mobile wireless backup James Smith President & chief connector 1995 19 intlx Solutions (3) 699 King St., Suite 106, Enfield 06082 860-668-5285; intlxsolutions.com 6 Avaya, Mitel, Five9, RingCentral, Intermedia, Sangoma, Mutare, Fortinet Unified communications, cloud, voice-over-IP, network services and data products Kenny Pearl Founder & president 1999 20 American Business Telephone and Technologies LLC 1651 Tolland Turnpike, Manchester 06042 860-643-2200; abtelephone.com 5 Avaya, IPitomy, Cetis including Teledex, Telematrix, Scitec, NEC, Yealink, Polycom Voice-over-IP & hosted phone systems, security cameras, WiFi access points & internet expansion with Nanobeams, cabling, SIP trunks, telephone painting & repair Nancy Ferguson CEO Clifford Ferguson President 1998 20 Pilothouse Communications LLC 36 Main St., Suite 741, Old Saybrook 06475 203-649-6405; pilothousecomm.com 5 NEC-Intermedia, 8x8, Ring Central, Nextiva, Windstream, Bullseye, Dialpad, Star2Star, Sangoma, Mitel, EvovleIP, Avaya, Vonage/ Crowley Auto Group, The Goodspeed Opera House Voice-over-IP, cloud, premise-based solutions, MSP & cloud data services, cyber security, low-voltage wiring, video surveillance systems, carrier services Jessica Lyne Riley Owner & CEO 2004 22 TechNet Computing 310 Saybrook Road, Higganum 06441 860-740-0328; technetcomputing.com 3 Microsoft, Lenovo, HP, Dell, Aruba, Brother, Sophos, 3CX Computer hardware & software, security, backup, cloud services, website design & hosting, secure WiFi, IT support, managed IT, networking equipment, phone systems Robert Lloyd Founder 2005 Source: Each provider via survey as of Q3-Q4 2024. Notes: N/A = Not available; ACD = automatic call distribution, CCTV = closed circuit television, CIO = chief information officer, HIPAA = Health Insurance Portability and Accountability Act, IP = internet protocol, IT = information technology, MDR = managed detection & response, MFA = multi-factor authentication, SIEM = security information & vent management, SIP = session initiation protocol, SMS = short message service, vCISO = virtual chief information security officer. Unable to confirm data by press time for Rocky Hill's Alarm New England or Manchester's Abele Technologies. (1) Headquarters in Milford. (2) Data from 2023 survey. (3) Formerly Hilltop Technologies LLC. -Compiled by Stephanie R. Meagher, research@nebusinessmedia.com LARGEST IT AND TELEPHONY SERVICE PROVIDERS IN GREATER HARTFORD Ranked by number of statewide employees

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