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40 UNDER FORTY | 2024 HARTFORDBUSINESS.COM | AUGUST 19, 2024 21 Shruti Singh is the managing director of service delivery at Webster Bank, a commercial bank that delivers financial solutions to businesses, individuals, families and partners. Singh oversees the development and execution of IT strategies so that banking operations remain functional at over 190 banking centers, the modern- ization of the bank's technology stack for 4,000 colleagues, and ensures the integ- rity and security of Webster technology. How are you involved in the community? I am very active in the community, especially as it relates to bridging cultural divides and generating interest in STEM. Currently, I am a volunteer with HindiUSA where I provide Hindi language lessons to children under the age of 10 so they can begin to commu- nicate with their family members in India, particularly grandparents, who are not fluent in English. I also provide science and math workshops at my local community center to encourage the next generation of the work- force to take an interest in a STEM career. What do you like to do outside of work? I enjoy spending time with my family, exploring local parks and cooking traditional Indian dishes. I also engage in community events, volunteer at cultural organizations and stay connected with friends and family through video calls. It's a balance of relax- ation and cultural connection. Why do you deserve to be a 40 Under Forty? • Restructured and modernized the Webster IT team, allowing it to suc- cessfully scale as the bank grew. • A strong advocate for diversity in STEM, my team is over half women! • I'm a culture champion, constantly cel- ebrating different cultures and opening the minds of those around me. Fun Fact I'm an Indian immigrant IT leader who blends Chai breaks with cutting-edge tech innovation. 2024 EHL Lockup Layout Options LONG disclaimer. Can be broken across multiple lines, depending on the size of the asset. Font size displayed = 8.5 points above and below "FDIC" are indistinct and illegible, those lines of smaller type may be blocked out or dropped. Webster Bank, N.A., Member FDIC. Equal Housing Lender . © 2024 Webster Financial Corporation. All Webster Bank, N.A., Member FDIC. Webster, Webster Bank, the Webster Bank logo, and the W symbol are trademarks of Webster Financial Corporation and registered in the U.S. Patent and Trademark Office. © 2024 Webster Financial Corporation. All Rights Reserved. websterbank.com Congratulations Shruti Singh A Hartford Business Journal 40 Under Forty honoree We applaud your leadership and commitment to better serve our clients every day. Congratulations to all this year's outstanding honorees. Shruti Singh Managing Director, Service Delivery As the Executive Vice President, Client Experience Officer, Alex Sulpasso has the privilege of reshaping and re-imagining the retail banking, business banking, call center/engagement center and digital banking divisions to deliver industry-leading solutions that exceed client expectations. With a strong focus on digital transfor- mation, Sulpasso aims to implement cutting-edge technologies that streamline processes and improve overall client satisfaction. To achieve this, he will explore opportunities to leverage emerging technologies to create seamless and per- sonalized experiences for our clients. What's been your biggest professional accomplishment so far in your career? My biggest professional accomplishment so far is leading the digital transformation efforts at GSB. Over the last several years, we have updated systems, deployed tech- nology and improved our client delivery. This has led to the continued growth of our bank, improved employee engagement and meaningful connections with our clients. As a result of these efforts, I was invited to present our journey at a national banking conference. Why do you deserve to be a 40 Under Forty? • My commitment to my family, personal growth and professional development has allowed me to make a positive impact on the organization where I work. • I am dedicated to the communities where I live and work throughout Connecticut. This includes volunteering for my kids' after-school activities, affordable housing organizations, small business groups and more. • I am involved in philanthropy and help lead organizational efforts that direct grant funds to support a wide variety of community service organizations. Fun Fact I have really improved my golf game over the last few years … I just let others win. Shruti Singh AGE: 37 COMPANY: Webster Bank TITLE: Managing Director, Service Delivery NO. OF YEARS WITH CURRENT COMPANY: 6.5 WHERE I LIVE: Simsbury WHERE I WORK: Southington COLLEGE: Chhattisgarh Swami Vivekanand Technical University, India Highest degree: Bachelor's of Engineering Alexander Sulpasso AGE: 37 COMPANY: GSB TITLE: Executive Vice President, Client Experience Officer NO. OF YEARS WITH CURRENT COMPANY: 8 WHERE I LIVE: Guilford WHERE I WORK: Guilford COLLEGE: Southern Connecticut State University HIGHEST DEGREE: Master's in Political Science, SCSU