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wbjournal.com | Book of Lists 2020 | Worcester Business Journal 91 P R O F E S S I O N A L S E R V I C E S F O C U S Top IT service providers Ranked by number of local employees and then revenue Provider Local employees/ annual revenue/ local offices/ total employees Certifications and technology experience Services Top local executive/ year founded 1 Advans IT Services Inc. 65 Boston Post Road West, Marlborough 01752 508-624-9900 • www.advansit.com 120 $25,000,000 1 150 Microsoft, Oracle, Java, Linux, VDI, Private Cloud Consulting, IT staffing, generacity.com, ComputerVault virtual desktop solution Peo Nathan president & CEO 2005 2 Zensar Technologies (a) 4 Technology Drive, Westborough 01581 508-621-5100 • www.zensar.com 99 DND 2 9,456 Health and safety, ISO 9001, ISO 20000, ISO 50001, ISO 14001, OHSAS 18001, ISO 27001, CMMi level5, PCS DSS, HIPPA Integrated management system, cloud and infrastructure services, digital transformation solutions, hybrid IT, cloud migration, digital workplace and operations, cybersecurity, networking, data center outsourcing, automation, managed services, consulting Harjott Atrii EVP & global head of cloud and infrastructure 1988 3 AKUITY Technologies 1 Westec Drive, Auburn 01501 508-756-9300 • www.akuity.com 55 DND 1 55 Microsoft, AWS, Sophos, DELL EMC, Extreme, HPe, Datto, NetApp Managed and professional services, procurement, help desk, remote support, IT staff augmentation, networking, storage, backup, security, cloud, virtualization, voice- over-IP Steven Cariglio president 1988 3 Versatile Communications 450 Donald Lynch Blvd., Ste. B, Marlborough 01752 877-217-3397 • www.weareversatile.com 55 DND 1 DND DND Health care, cloud services, data centers, procurement, managed services, networking, enterprise security, enterprise mobility John Barker co-founder & CEO 1994 5 RetroFit Technologies (a) 455 Fortune Blvd., Milford 01757 508-478-2222 • www.retrofit.com 40 DND 1 40 VMWare, HP, HPE/Aruba, Veeam, Lenovo, Dell Server, AWS, Azure Managed services, cybersecurity, backup and disaster recovery, cloud services, virtualization, Office 365, hardware procurement, security, IT assessments Timothy M. Lawlor CEO 1980 6 Cinch I.T. 27 W. Mountain St., Worcester 01606 508-425-4714 • www.cinchit.com 37 $3,800,000 6 44 A+, Veeam VMCE, VMWare VSTP, Digium certified sales engineer, Dell desktop virtualization, Dell Server, A+, Network +, Security +, Advanced Security Practitioner IT service and support, cybersecurity, and technology consultation for businesses Richard Porter president 2004 7 Bryley Systems Inc. 200 Union St., Clinton 01510 978-562-6077 • www.bryley.com 27 $3,850,000 1 29 Microsoft Silver, Cisco SMB select partner, VMWare professional solutions provider, HPE SMB network and enterprise specialist, Channel Futures MSP 501 Managed IT, cloud and security services; professional services Gavin Livingstone president 1987 8 Whalley Computer Associates 9 Industrial Road, Suite 3, Milford 01757 508-634-1100 • www.wca.com 25 $128,928,510 2 150 VMWare, HP/Aruba, Cisco, Aerohive, Veeam, Lenovo data center, Nutanix, Office365 Pre-sales consultation, networking and installations, health assessments, deployment, data center consulting and design, managed services, virtualization, repair services, web- based and instructor-led training, cloud Paul Whalley vice president 1979 9 TCG Network Services 24 Superior Drive, Suite 303, Natick 01760 508-650-9917 • www.tcgns.com 25 DND 1 30 Microsoft, AppRiver, SonicWall, Cisco Meraki, Dell, HP, APC, ConnectWise, Dark Web Scans, CyBlok Threat Monitoring SIEM, Help desk, cloud, Office 365 support, telephony, cybersecurity, managed services, security, secure email, business continuity, storage, virtualization, IT staff augmentation Frank McDonough president 1987 10 P3I Inc. 77 Main St., Hopkinton 01748 508-435-7882 • www.p3i-inc.com 23 $12,881,279 1 23 Cybersecurity Systems engineering and IT services Janice P. Guy president & CEO 2000 11 CTS Services Inc. 260 Maple St., Bellingham 02019 508-528-7720 • www.ctsservices.com 21 $3,000,000 1 21 Microsoft, Fortinet, Cisco Meraki, Juniper, HP, Apple, Xerox, Sonicwall, Epson, Dell, Samsung, LG, NEC Computer and network sales, IT consulting, remote and onsite support services; depot equipment software, support and repair Michelle M. Carlow president 1989 12 Machado Consulting Inc. 32 Franklin St., Worcester 01608 508-453-4700 • www.machadoconsulting.com 20 DND 1 20 CISSP, GPEN, GSEC, GCFA, GCIH, GCIA, GSNA, GCWN, MCSE:Security, A+, Net+, Security+, MCP, MCSA, MCSE, CCNA, CCNP Cloud, cybersecurity, managed services, IT support, IT staff augmentation, NIST, PCI, HIPAA, ISO 27001, cloud backup, disaster recovery, voice-over-IP Helder Machado CEO 2001 13 ClearCom IT Solutions Inc. 49 Main St., Sturbridge 01566 18 $2,800,000 DND Managed IT services, help desk, virtualization, data backup, security, Rob Cleary CEO 9 TCG Network Services 24 Superior Drive, Suite 303, Natick 01760 508-650-9917 • www.tcgns.com 25 DND 1 30 Microsoft, AppRiver, SonicWall, Cisco Meraki, Dell, HP, APC, ConnectWise, Dark Web Scans, CyBlok Threat Monitoring SIEM, Help desk, cloud, Office 365 support, telephony, cybersecurity, managed services, security, secure email, business continuity, storage, virtualization, IT staff augmentation Frank McDonough president 1987 10 P3I Inc. 77 Main St., Hopkinton 01748 508-435-7882 • www.p3i-inc.com 23 $12,881,279 1 23 Cybersecurity Systems engineering and IT services Janice P. Guy president & CEO 2000 11 CTS Services Inc. 260 Maple St., Bellingham 02019 508-528-7720 • www.ctsservices.com 21 $3,000,000 1 21 Microsoft, Fortinet, Cisco Meraki, Juniper, HP, Apple, Xerox, Sonicwall, Epson, Dell, Samsung, LG, NEC Computer and network sales, IT consulting, remote and onsite support services; depot equipment software, support and repair Michelle M. Carlow president 1989 12 Machado Consulting Inc. 32 Franklin St., Worcester 01608 508-453-4700 • www.machadoconsulting.com 20 DND 1 20 CISSP, GPEN, GSEC, GCFA, GCIH, GCIA, GSNA, GCWN, MCSE:Security, A+, Net+, Security+, MCP, MCSA, MCSE, CCNA, CCNP Cloud, cybersecurity, managed services, IT support, IT staff augmentation, NIST, PCI, HIPAA, ISO 27001, cloud backup, disaster recovery, voice-over-IP Helder Machado CEO 2001 13 ClearCom IT Solutions Inc. 49 Main St., Sturbridge 01566 508-892-5555 • www.clearcomit.com 18 $2,800,000 1 22 DND Managed IT services, help desk, virtualization, data backup, security, remote and onsite support Rob Cleary CEO 2001 14 Trivium Technology Inc. 300 West Main St., Building A, Northborough 01532 978-219-2500 • www.triviumtech.net 10 $1,375,800 1 10 Microsoft Certified Partner, MISys Certified Implementation Partner Managed IT security services, managed network services, MISys manufacturing Frank Leonard president & CEO DND 15 Domitek Inc. 40 Southbridge St., Suite 350, Worcester 01608 508-755-6503 • www.domitek.net 10 DND 3 12 MSCE, MCSA, A+, CNA, Microsoft, Office365, Azure, Unify, RBH, Door Bird, Open Path, Datto, Eagle Eye, Avigilon, Lenovo, Dell, HP, SonicWALL Managed services, physical security, access control, intercom, surveillance, virtual desktop infrastructure, cloud solutions, disaster recovery, security, server setup and migration, virtualization, voice-over-IP, help desk, support Libis R. Bueno CEO & CTO 2004 15 Towerwall Inc. 615 Concord St., Framingham 01702 774-204-0700 • www.towerwall.com 10 DND 1 20 Sophos, Checkpoint, Imperva, InfoBlox, Safe-T, TrendMicro, Gigamon, Armis, Dark Trace, Pcysys, Varonis, LogRythm, AlienVault, Avertium, CISSP, CISM, CISA, GIAC Information security including governance, risk, compliance, internal and external vulnerability assessment, architecture review, application penetration testing, forensic analysis and policy review (HIPAA, GDPR, PCI) Michelle Drolet CEO 1999 17 Cumulus Global 4 Bellows Road, 2nd Floor, Westborough 01581 508-948-4070 • www.cumulusglobal.com 8 $5,900,000 1 9 Google Cloud and Chrome Partner, Microsoft Silver Partner, Datto Blue Premier Partner, Zix Premier Partner Managed cloud services for small and midsize organizations with email, collaboration, unified communications, privacy, security, data protection Allen Falcon CEO 2006 18 Triton Technologies 35 Harvard St., Worcester 01609 866-304-4300 • www.tritoncomputercorp.com 7 DND 1 DND VMware Partner, AWS Partner, Microsoft Partner, Sophos Partner, Dell Partner Managed IT and support services for commercial, military, government and organizations world wide Trave M. Harmon CEO 2001 19 ZehnTek 1900 West Park Drive #280, Westborough 01581 800-856-1335 • https://www.zehntek.com 6 DND 1 6 Microsoft, Cisco/Meraki, VMWare, Dell EMC, Lenovo, NetApp IT infrastructure, cloud, and services for businesses Andrew Hoffman 2018 20 Suite3 34 St. Martin Drive, Marlborough 01752 508-844-4274 • www.suite3.com 5 DND 1 30 Microsoft, Office 365, HPE/Aruba, VMware, Citrix, Fortinet, Cisco, Dell Managed services, turnkey installations, staff augmentation, virtualization, cloud, networking, security, storage, backup, disaster recovery Michael Lareau CTO 1990 21 Complete Technology Resources Inc. 2 Mount Royal Ave., Suite 211, Marlborough 01752 508-909-5961 • www.completetechnologyresources.com 3 $400,000 1 DND New business setups, small business, cloud deployments, phone systems, office moves and setups Cloud, managed services, consulting, networking, hardware and software installations, backup, hosting, telephony, cyber security. Reseller for Dell, Sonicwall, Cisco, Brother, and many other industry leaders in hardware and software. Jamie Stafslien president 2010 Source: Each provider via survey, federal filings and company websites. Notes: DND = Did not disclose. Originally published in the April 30, 2020 edition. (a) 2018 data - Compiled by: Timothy Doyle, tdoyle@nebusinessmedia.com Towerwall CEO Michelle Drolet was named one of the Top CEOs to Watch in 2020 by CIO Views and one of the Top 5 Women in Cybersecurity in 2019 by Cyber Defense magazine. Suite3 CTO Michael Lareau is on the Computer Information Technologies Advisory Board at Springfield Technical Community College.