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88 Worcester Business Journal | Book of Lists 2019 | wbjournal.com F O C U S T O U R I S M & H O S P I T A L I T Y Largest hotels Ranked by number of rooms Hotel No. of rooms Services General manager Year opened 1 Great Wolf Lodge New England 150 Great Wolf Drive, Fitchburg 01420 978-343-9653 • www.greatwolf.com 406 All-suite resort with 10,000-square-foot conference center for meetings and weddings, free WiFi, 7 eateries, 2 bars, 3 retail shops, 2 waterparks, slides and hot tub, fitness center, arcade, mini-golf, ropes course, climbing Henry Tessman 2014 2 Sheraton Framingham Hotel & Conference Center (a) 1657 Worcester Road, Framingham 01701 508-879-7200 • www.sheratonframingham.com 375 Sheraton club-level floor, fitness center, indoor and outdoor pools, two restaurants and lounge, 22,000 sq. ft. of meeting and event space, business services, in-room safety deposit box, pets under 40 lbs. (b) Brian Smith 1973 3 Best Western Royal Plaza Hotel & Trade Center 181 Boston Post Road West, Marlborough 01752 508-460-0700 • www.rplazahotels.com 307 Exhibit space, 87,500 sq. ft.; meeting space, 22,000 sq. ft.; restaurants, free high-speed wireless internet in all guestrooms, indoor pool, car rental, complimentary parking for 1,350 cars Rick Skinner 1983 4 The VERVE-Crowne Plaza Natick 1360 Worcester St., Natick 01760 508-653-8800 • www.vervehotelnatick.com 251 Full-service hotel, restaurant, lounge, 17,000 square feet of meeting and event space, free WiFi and parking, fitness center, across from Natick Mall Lynne Luongo 1986 5 Sturbridge Host Hotel & Conference Center (a) 366 Main St., Sturbridge 01566 508-347-7393 • www.sturbridgehosthotel.com 232 Full-service conference center, beach with lake swimming, paddleboats, miniature golf course, fitness room, indoor pool, two on-site restaurants, lounge Russell Prentiss 1975 6 Embassy Suites Marlborough (a) 123 Boston Post Road West, Marlborough 01752 508-485-5900 • embassysuites.com 229 Full-service hotel, complimentary cooked-to-order breakfast and complimentary evening reception, six meeting rooms ranging from 425 sq. ft. to 725 sq. ft., indoor pool Richard Tomanek 1997 7 DoubleTree by Hilton Boston/Westborough 5400 Computer Drive, Westborough 01581 508-366-5511 • doubletree.com 225 Newly renovated meeting and function facilities, Regatta Bar & Grille, Hilton brand lobby connectivity table, 24-hour fitness facilities with indoor pool, whirlpool, parking, free WiFi in public areas, Hertz car rental Scott Smith 1986 (c) 8 Southbridge Hotel & Conference Center 14 Mechanic St., Southbridge 01550 508-765-8000 • www.southbridgehotel.com 203 Restaurant, full bar, full fitness center, heated indoor pool and hot tub, sauna and steam rooms, racquetball and basketball courts, lounge area with free billiards and darts Steve Gardiner 2002 9 Courtyard by Marriott Marlborough 75 Felton St., Marlborough 01752 508-480-0015 • www.marriott.com/bosmd 202 8,000 sq. ft. of meeting space, onsite catering, bistro open for breakfast and dinner daily, fitness room, health club, indoor pool, complimentary parking and shuttle service within five miles, complimentary WiFi Mary L. Simone 1986 10 Hilton Garden Inn Worcester 35 Major Taylor Blvd., Worcester 01608 508-753-5700 • www.worcester.hgi.com 199 Fitness center, business center, wireless internet, indoor pool, jacuzzi, 12 suites and two restaurants, on-site pantry, meetings and catering KC Jones 2006 11 Hampton by Hilton Boston-Natick 319 Speen St., Natick 01760 508-653-5000 • www.bostonnatick.hamptoninn.com 188 Free hot breakfast and WiFi, parking, fitness center, business center with 10,000 square feet of meeting space, restaurant Ryan Burkart 1989 12 DoubleTree by Hilton Leominster (d) 99 Erdman Way, Leominster 01453 978-534-9000 • Leominster.DoubleTree.com 187 Complimentary standard wireless internet service, heated indoor pool, fitness center, two restaurants, bar, room service Julie Povall 1989 13 DoubleTree by Hilton Boston/Milford 11 Beaver St., Milford 01757 508-478-7010 • bostonmilford.doubletree.com 177 Restaurant/Legends Sports Bar, concierge floor, appliances in rooms, Corner Pantry market, business center, indoor saltwater pool, flat-screen TVs in every room and lobby, fitness center, suites available Jeff Lang 1985 14 Holiday Inn Hotel & Suites Marlborough (e) 265 Lakeside Ave., Marlborough 01752 508-481-3000 • www.ihg.com 172 High-speed internet access, restaurant, lounge, indoor pool, free Wi-Fi Shawn Rodriquenz 1972 15 AC Hotel by Marriott 125 Front St., Worcester 01608 774-420-7555 • marriott.com/boswn 170 Pillow-top mattresses, luxury linens, mini-fridges, free Wi-Fi, smart TVs with premium channels, lounge, covered parking, 103 square feet of meeting space Mary Simone 2018 16 Hilton Garden Inn Boston/Marlborough 170 Forest St., Marlborough 01752 508-251-6706 • bostonmarlborough.hgi.com 160 WiFi, microwaves, refrigerators, two restaurants, private dining room w/private patio, outdoor patio w/gas fire pit, indoor pool, oversized fitness center and business center Tim Hippensteele 2016 17 Boxboro Regency Hotel & Conference Center 242 Adams Place, Boxborough 01719 978-263-8701 • www.boxbororegency.com 143 Full-service hotel and conference center, exhibit and meeting space, restaurant, bar, fitness center, complimentary WiFi and parking, 20 minutes from Solomon Pond Mall Tom McKenney 1975 18 Hampton Inn by Hilton Marlborough 277 Boston Post Road West, Marlborough 01752 508-787-9888 • hamptoninnmarlborough.com 142 Free high-speed wireless internet in lobby and rooms; complimentary breakfast and business center access; updated fitness center; indoor swimming pool Melissa Martins 1999 (f) 19 Hyatt Place Marlborough/Apex Center 169 Apex Drive, Marlborough 01752 508 506-8100 • hyatt.com 137 Suites available, on-site restaurant and bar, heated indoor pool (salt water), fitness center, 1,100-square-foot flexible meeting space Jeanine Rhea 2017 265 Lakeside Ave., Marlborough 01752 508-481-3000 • www.ihg.com 172 High-speed internet access, restaurant, lounge, indoor pool, free Wi-Fi Rodriquenz 1972 15 AC Hotel by Marriott 125 Front St., Worcester 01608 774-420-7555 • marriott.com/boswn 170 Pillow-top mattresses, luxury linens, mini-fridges, free Wi-Fi, smart TVs with premium channels, lounge, covered parking, 103 square feet of meeting space Mary Simone 2018 16 Hilton Garden Inn Boston/Marlborough 170 Forest St., Marlborough 01752 508-251-6706 • bostonmarlborough.hgi.com 160 WiFi, microwaves, refrigerators, two restaurants, private dining room w/private patio, outdoor patio w/gas fire pit, indoor pool, oversized fitness center and business center Tim Hippensteele 2016 17 Boxboro Regency Hotel & Conference Center 242 Adams Place, Boxborough 01719 978-263-8701 • www.boxbororegency.com 143 Full-service hotel and conference center, exhibit and meeting space, restaurant, bar, fitness center, complimentary WiFi and parking, 20 minutes from Solomon Pond Mall Tom McKenney 1975 18 Hampton Inn by Hilton Marlborough 277 Boston Post Road West, Marlborough 01752 508-787-9888 • hamptoninnmarlborough.com 142 Free high-speed wireless internet in lobby and rooms; complimentary breakfast and business center access; updated fitness center; indoor swimming pool Melissa Martins 1999 (f) 19 Hyatt Place Marlborough/Apex Center 169 Apex Drive, Marlborough 01752 508 506-8100 • hyatt.com 137 Suites available, on-site restaurant and bar, heated indoor pool (salt water), fitness center, 1,100-square-foot flexible meeting space Jeanine Rhea 2017 20 Extended Stay America Boston-Marlborough (g) 19 Northborough Road East, Marlborough 01752 508-490-9911 • www.extendedstayamerica.com 135 Grab & Go breakfast, free wireless internet, kitchens in all units Jason Giammarinaro 1998 21 Courtyard by Marriott Worcester 72 Grove St., Worcester 01605 508-363-0300 • www.marriott.com 134 Free WiFi, microwave, refrigerator, daily breakfast buffet, Starbucks bistro, heated saltwater indoor pool, meeting room, free shuttle service within three-mile radius, 24-hour fitness center, 24-hour business center Mark Myles 1999 22 Residence Inn by Marriott Worcester 503 Plantation St., Worcester 01605 508-753-6300 • www.marriott.com/bosri 129 On-site parking, complimentary wireless, fully equipped kitchens, market open 24 hours, complimentary shuttle within five mile radius, 24-hour fitness and business centers, complimentary grocery shopping and hot breakfast buffet Ricardo Santos 2006 23 The Publick House Historic Inn Route 131, Main St., Sturbridge 01566 508-347-3313 • www.publickhouse.com 128 Outdoor pool, four lodging facilities, two restaurants, bake shop, 10 meeting rooms, outdoor function tent Michael Glick 1771 24 Spring Hill Suites by Marriott, Devens 31 Andrews Parkway, Devens 01434 978-772-3030 • www.devenscommoncenter.com 121 Complimentary hot breakfast buffet, complimentary wireless internet, business center, valet and guest laundry services, express check out, market for snacks and drinks, indoor pool and hot tub, exercise room Jonathan Mehlmann 2005 25 Holiday Inn Express Boston/Milford 50 Fortune Blvd., Milford 01757 508-634-1054 • www.hiexpress.com/milfordma 119 Complimentary buffet breakfast daily, indoor pool, fitness facility, local shuttle service, wireless internet, business center copy and fax services, manager's reception Tuesday evenings Holly Robichaud 2000 26 Hilton Garden Inn Devens 59 Andrews Parkway, Devens 01434 978-772-0600 • hiltongardeninn3.hilton.com 118 Full-service restaurant (breakfast & dinner, evening room service), 24-hour pavilion pantry, pool and whirlpool, workout facility, complimentary business center, complimentary parking, complimentary WiFi Jonathan Mehlmann 2011 26 Homewood Suites by Hilton Worcester 1 Washington Square, Worcester 01604 508-755-1234 • hwworcester.homewoodsuitesbyhilton.com 118 King studio and one-king bedroom suites, separate living and sleeping areas, fully equipped kitchen, heated saltwater pool, guest laundry, grocery shopping, 24-hour fitness and business center, free parking, WiFi, daily hot breakfast, evening social Assaad Hallak 2017 28 Quality Inn & Suites/Suburban Extended Stay Hotel 50 Oriol Drive, Worcester 01603 508-852-2800 • www.qualityinnworcester.com 114 Concierge, printing, fitness room, outdoor pool Richard Walker 2007 29 Holiday Inn Express and Suites Auburn 10-12 Johnson St., Auburn 01501 508-832-2500 • www.hiexpress.com/auburnma 113 Complimentary hot and cold breakfast, free Wi-Fi, flat-screen TVs, free parking, newly renovated in 2015 Kathy Kirk 2004 30 Colonial Hotel (a) 625 Betty Spring Road, Gardner 01440 978-630-2500 • www.colonial-hotel.com 112 Pool, fitness center, sauna, spa, game room, on-site restaurant & bar, wireless internet, gift shop Nicole Moorshead 1985 30 Residence Inn by Marriott Boston/ Marlborough (a) 112 Donald Lynch Blvd., Marlborough 01752 508-481-1500 • residenceinn.com 112 Housekeeping, breakfast, evening social (Monday - Wednesday), indoor pool, fitness room, sport court Michael Gouzie 2007 32 Extended Stay America - Boston- Westborough - Computer Drive 1800 Computer Drive, Westborough 01581 508-366-6100 • www.extendedstayamerica.com 111 Fully equipped kitchens, satellite TV, DVD players in room, high-speed wireless internet, printing station, grab-and-go breakfast daily, outdoor pool, exercise room, guest laundry facility, membership to Gold's Gym for guests currently vacant 1998 33 Fairfield Inn & Suites Boston-Marlborough/ Apex Center 105 Apex Drive, Marlborough 01752 508-720-1500 • www.marriott.com/bosmf 108 Suites available, heated indoor pool (salt water), fitness center, 525-square-foot meeting space Jessica Medina 2017 33 Red Roof Inn Southborough 367 Turnpike Road, Southborough 01772 508-481-3904 • www.redroof.com 108 Free WiFi, flat-screen TVs with expanded cable package including HBO, in-room safes and free parking, free long distance within continental U.S. Shawna Kirby 1986 35 Homewood Suites by Hilton Boston/ Marlborough 60 River Road West, Berlin 01503 978-838-9940 • homewoodsuites3.hilton.com 105 King studio and one-king bedroom suites, separate living and sleeping areas, fully equipped kitchen, heated saltwater pool, guest laundry, grocery shopping, 24-hour fitness and business center, free parking, WiFi, daily hot breakfast, evening social Danielle Ducharme 2019 36 Hampton Inn & Suites Worcester 65 Prescott St., Worcester 01605 508-886-9005 • www.hilton.com 100 Microwave, mini-refrigerator, free WiFi, wet bar, sofa bed, free hot breakfast daily, 24-hour Treats Shop, heated indoor saltwater pool, 24-hour fitness center, outdoor courtyard with fire Anais Santiago 2016 36 La Quinta Inn 446 Southbridge St., Auburn 01501 100 Complimentary continental breakfast, free Wi-Fi, flat-screen TVs, free parking, guest laundry, Mini Market Tamie Martin 2015 (h) Worcester doesn't need more hotels The Worcester metropolitan area's hotel room supply has increased by 12% since 2013, according to the hotel industry analyst STR, with new Worcester hotels opening like the Homewood Suites on Washington Square or AC Hotel by Marriott on Front Street. At the same time, mirroring national trends, occupancy rates and nightly room rates have risen. More hotels are planned for Worcester, including as a key part of the $240-million, mixed-use Worcester Red Sox stadium development. STR is projecting no increase in occupancy rates this year, and slower increases for room rates and supply nationally. When polled online in March, just over half of WBJ readers said the market can't handle more hotels. Could the Greater Worcester market accommodate more hotel rooms in the near future? 9% Yes. We don't have enough now. 30% Yes. Having more hotel rooms will attract more conventions and visitors. 9% Yes. We'll need more once the WooSox start playing here. 24% No. We have the perfect amount now. 28% No. The region needs to draw more tourists or conventions first.