Issue link: https://nebusinessmedia.uberflip.com/i/1141285
22 Hartford Business Journal • July 15, 2019 • www.HartfordBusiness.com Khanna also expressed concerns about the security of the new system. "I was afraid of having fi nancial information on my iPhone," she said. However, she was quickly reassured by the security multi-layer system in place. Users are asked to change passwords frequently and to use a complicated combination of letters, numbers and symbols, she explained. The security measures are so stringent that when Khanna is out of the country, the Bank will lock her out of her account. "They do this when they detect anything out of the ordinary. But it just takes a phone call to have the issue resolved immediately," she said. The cash management system at ECCA has expanded over time, according to Larabee. At the outset, Webster Bank installed and trained on the scanner. In time they added fraud protection, access to a line of credit, remote deposit and cash availability. In addition to creating a better fi nancial system for the business, the Bank designated one point person to answer questions and address any concerns. Khanna likes the fact that, although she might be exposed to 20 or 30 diff erent products, she does not have to deal with several people. Larabee serves as her conduit to all the help she needs. "She is my go-to person. I can text, email or call her and she coordinates and takes care of my questions. The effi ciency is awesome," she said. ECCA has become more productive since switching to an online cash fl ow management system, thanks to Webster Bank. Khanna credits Larabee and her team for fi nding the perfect solution to their needs. 22 Hartford Business Journal • July 15, 2019 • www.HartfordBusiness.com Sponsored Content WEBSTER BANK INTELLIGENCE SERIES " " "Webster Bank helped set up our own deposit system. They installed the equipment and trained all staff . Now when checks come in, they are scanned and deposited," said Khanna. "There is no waiting for the funds to appear in our account. It's also more effi cient for our accountant. She simultaneously sees the status as well." | Working together, Webster Bank and Eastern Connecticut Cardiology Associates developed a streamlined banking system that has made the business more productive. Rachna Khanna (right) credits Annette Larabee for helping to enhance the company's cash fl ow management. |