Health

HEALTH • Winter 2018 7 Milford Regional Medical Center, a teaching hospital that serves a region of more than 20 cities and towns, has 145 beds and more than 300 physicians. Milford Regional Medical Center VNA Hospice & Palliative Care 120 Thomas St., Worcester Rose Monahan Hospice Home 10 Judith Rd., Worcester The VNA Hospice & Palliative Care team is here to listen, answer questions, and provide care and support focused on your goals and wishes. Call us to see how we can make a difference: 800-521-5539 www.vnacare.org If you or a loved one is facing the stress and uncertainty of a serious illness, you don't have to go through it alone. The VNA Hospice & Palliative Care team is here to listen, answer questions, and support you in pursuing what matters most to you. "The staff's expertise in what they do is beyond compare. They make sure I am comfortable and free of pain." —Nancy { Hospital Profile } A Multi- Disciplinary Approach to the Treatment of Migraines Dr. Herbert Markley 508-890-5633 www.nerhc.org New England Regional Headache Center 85 Prescott St. Suite 101 Worcester, MA 01605 Hospital finances 14 Prospect St., Milford, MA Profit $10,200,000 Assets $120,500,000 Total margin 4.7% Operating margin 3.8% Net patient service revenue $204,591,606 Source: Center for Health Information and Analysis, fiscal 2017 Reported that their nurses "always" communicated well ................. 80% .........81% Reported that their doctors "always" communicated well ................ 80% .........80% Reported that they "always" received help as soon as they wanted ............................................................................... 62% .........65% Reported that staff "always" explained about medicines before giving it to them ................................................................... 61% .........64% Reported that their room and bathroom were "always" clean .......... 65% .........72% Reported that the area around their room was "always" quiet at night .................................................................................. 51% .........51% Reported that they were given information about what to do during their recovery at home ................................................ 90% .........89% "Strongly Agree" they understood their care when they left the hospital ............................................................................... 53% .........53% Gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) ................................................................................ 74% .........71% Reported they would definitely recommend the hospital .................. 76% .........73% Milford Mass. Regional Average Percentage of patients who... Source: Hospital Consumer Assessment of Healthcare Providers and Systems, Medicare.gov

• Cover