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HEART OF THE COMMONWEALTH: Profiles of Excellence 167 its offerings to include mold remediation, fire restoration, flood cleanup, snow removal, pest control, landscaping and shredding services. e addition of these new services comes with the same quality guarantee. Even though in some cases the work may be subcontracted, rest assured-customers still receive the Enterprise promise that the work will be done according to the company's high standards. Enterprise maintains responsibility for the work, supervising each of its subcontractors and giving their seal of approval upon completion of a job. Enterprise employs approximately 120 individuals. Each employee is trained specifically for the job that the technician will perform. While cleaning might seem like a universal task, there are nuances that need to be observed for different spaces, industries, and configurations. For instance, those assigned to clean a manufacturing site will be schooled in the most appropriate methods and products for that venue, which differ from those required to clean an office building or residence. Enterprise pays attention to details, such as traffic flow and work schedules that can impact a job when creating a cleaning plan. Once a technician is on the job, that technician receives periodic evaluations to ensure their work meets Enterprise's high standards. In fact, Enterprise prides itself on supplying training that goes over and above industry standards/ recommendations. In addition to technical training in specific cleaning methods, each Enterprise employee is taught to be aware of any unusual occurrences while at a job site. Should the employee notice something amiss, that technician reports the anomaly to management. is attention to the work environment adds another layer of security when working with Enterprise. With the understanding that motivation results in higher productivity, Enterprise strives to instill a strong work ethic in its employees. Rather than receive hourly compensation, much of the staff is salaried, which incentivizes them to work more conscientiously, producing better results for clients. Motivated staff has an opportunity to earn promotions based on performance. Consistently good functioning on the job can lead to a building supervisor position. From there, employees can rise to area, regional and assistant managers. Enterprise's promotion policy has lead to a low turnover rate. Although Enterprise has experienced significant growth and success since its founding in 2003, the company never stops looking for ways to improve its processes. For example, Enterprise recently ramped up its internal functionality. Previously the company used a standard inspection sheet for all its cleaning jobs, regardless of the space being cleaned. Aer evaluating the process, the company decided to customize the checklist to improve its process and deliver better service to the customer. In addition to residential cleaning and apartment turnover, Enterprise cleans over 175 commercial buildings nightly including all 13 branches of Commerce Bank, the Worcester Business Journal offices and Caterpillar headquarters in Milford, MA. While he is deeply involved in the day-to-day operations of the company, Buchalter also takes time to give back to the community. A strong supporter of the American Red Cross, he recently joined its Board of Directors for the Central Massachusetts chapter and is now Chair of the Board of Governance Committee. Also, he serves on the Board of Directors for the March of Dimes (last two years holding the position of Revenue Chair) and is on the fundraising committee for Y.O.U. Inc. To date, Enterprise Cleaning Corporation has donated just over $500,000 back to the local community. For any cleaning need, don't settle for just clean; make sure it's "Enterprise Clean!" n Enterprise offers customers one- stop shopping for chores from cleaning office space to rectifying storm damage and everything in between.