Hartford Business Journal Special Editions

HBJ 25th Anniversary — October 2, 2017

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28 | HARTFORD BUSINESS JOURNAL • OCTOBER 2, 2017 That fact is borne out in the data. Exports from Connecticut in goods that require cheap labor, like apparel and agriculture, for example, have declined dramatically since the '90s. At the same time, exports from the transportation sector, which includes jet engines from Pratt and helicopters from Sikorsky, have soared because those goods require the skilled workers that the Nutmeg State specializes in. Leaning in Behind some of the workforce numbers in the manufacturing sector is, as Del Conte pointed out, an increased level of productivity, helped by the continued adoption of lean manufacturing initiatives. An idea that has its roots in the Toyota Production System, the term lean came into prominence in the 1990s and continues to be a buzzword in the industry today. It emphasizes reducing waste in the manufacturing process and requires a bottom-up commitment to analyzing every step in the manufacturing process to ensure the highest quality. While many of the larger manufacturers of the state long ago adopted lean principles, it's a continuous process of improvement requiring ongoing effort. At the same time, many suppliers of the large manufacturers in the state are just beginning the process of going lean. "As you get down to the smaller shops it's harder for them to adopt that because they wear many hats," Del Conte said, adding that manufacturers often face pressure to fulfill orders to bring in revenue and find it difficult to take the time out to review how they can streamline their processes. Del Conte recommends that manufacturers take advantage of periods when orders are down to begin the process of going lean. "Instead of layoffs or shut downs, figure out how to keep people on board and get them trained," she said. The manufacturing industry has been facing a major worker shortage and has been trying to recruit more women like Hannah Lenoce of Marion Manufacturing in Cheshire. Collaborative robots have been making their way into Connecticut manufacturing plants.

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