Issue link: https://nebusinessmedia.uberflip.com/i/881000
74 | HARTFORD BUSINESS JOURNAL • OCTOBER 2, 2017 Cox Business is a proven provider of solutions for businesses of all sizes within its footprint in central Connecticut. As suppliers of leading- edge technology and fast, reliable services, the company prides itself on addressing the ever-evolving and complex needs of Connecticut's business sector. Cox Communications, parent company of Cox Business, has been a part of Connecticut for the past 44 years, with many memorable milestones along the way. Locally, "Cox Greater Hartford" was established in 1973. Connecticut is the home of several "firsts" for Cox Communications. The first telephone call via Cox's hybrid fiber coax broadband network was made from Manchester. Cox in Meriden was the second place nationwide to launch a three- product (video, voice, data) Bundle in 1997. The local Cox Business team has pioneered managed services for commercial clients. Connecticut was also the first Cox market across the country to be "all digital," providing better TV picture and sound quality and more HD channels. Cox Communications has long been recognized for its pioneering spirit and values, but superior customer service is where Cox truly shines. This is a direct result of decades of outstanding employees, with standards and ideals passed from one generation to the next. This is especially apparent with Cox Business. Cox first began offering business services in response to telecom carriers' demand for reliable local network connections. The company's success in wholesale connectivity was quickly followed by retail broadband Internet and voice offerings for small businesses. Cox was the first large cable operator to bring competition to telephone companies after the 1996 Telecom Act opened the door for consumer choice. In 2000, Cox established Cox Business as a formal business unit with approximately $100 million in revenue that year. Cox Business services were first made available in Connecticut in 2000 with the launch of the voice product. That portfolio has grown to include data, video and technical support services. But more specifically, Cox Business has pioneered VoiceManager services, HD video to hospitality locations, managed Wi-Fi hotspots, SIP trunking as well as traditional PBX features, Cox Business Security Solutions and Metro Ethernet for multiple-location network connections. Cox Business Connecticut has been partnering with Hartford Business Journal for more than 15 years. Our collaboration extends beyond advertising in the paper and online to being a long time sponsor of events such as the "40 Under Forty," the Family Owned Businesses and the Connecticut Business Summit. The relationship with Hartford Business Journal is a key component of connecting with the communities we serve in Connecticut. Nationally, Cox Business provides voice, data and video services for more than 300,000 small and regional businesses nationwide, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations. The organization also serves most of the top-tier wireless and wireline telecommunications carriers in the U.S. through its wholesale division. Cox Business is consistently ranked as one of the top Ethernet providers and recognized by third parties for award-winning business telecom service. Despite Cox Business's large portfolio of products and services, it's the company's employees that remain its greatest asset. They take pride in delivering local businesses' most important connections, which radiates out to customers. Our customers are our lifeblood, and we're dedicated to building lasting relationships that meet their needs with high-quality service beyond their expectations. Cox Business has Proven Expertise for Complex Needs Cox Business Address: 170 Utopia Rd., Manchester, CT 06040 Web: www.coxbusiness.com Vice President: Ross Nelson, Cox Business Northeast Senior Vice President & Region Manager: Jay Allbaugh, Cox Communications Retrospectives