Worcester Business Journal

wbjournal.com | October 2, 2017 | Worcester Business Journal 3 Editor, Brad Kane, bkane@wbjournal.com News Editor, Grant Welker, gwelker@wbjournal.com (Real estate, higher education) Staff Writers Zachary Comeau, zcomeau@wbjournal.com (Manufacturing) Emily Micucci, emicucci@wbjournal.com (Health care) Contributors Susan Shalhoub Livia Gershon Research Director, Stephanie Meagher, smeagher@nebusinessmedia.com Research Assistant, Heide Martin, hmartin@nebusinessmedia.com Production Director, Kira Beaudoin, kbeaudoin@wbjournal.com Associate Art Director, Mitchell Hayes, mhayes@wbjournal.com Senior Accounts Manager Matt Majikas, mmajikas@wbjournal.com Custom Publishing Project Manager Christine Juetten, cjuetten@wbjournal.com Senior Special Accounts Manager Mary Lynn Bosiak, mlbosiak@wbjournal.com Marketing & Events Manager Kris Prosser, kprosser@wbjournal.com Sales & Events Intern Eric Goudreau, egoudreau@wbjournal.com COO, Mary Rogers, mrogers@nebusinessmedia.com Accounting Manager, Valerie Clark, vclark@nebusinessmedia.com Accounting Assistant, Rae Rogers, rrogers@nebusinessmedia.com Collections Manager, Raki Zwiebel, rzwiebel@nebusinessmedia.com Human Resources, Kim Vautour, kvautour@nebusinessmedia.com Publisher, CEO, Peter Stanton pstanton@nebusinessmedia.com Associate Publisher, Mark Murray mmurray@wbjournal.com President, Joseph Zwiebel jzwiebel@nebusinessmedia.com T wo weeks ago, I returned to my hometown in Michigan for the wedding of a high- school friend, Eric Neumeyer. The happy couple had want- ed to create a very relaxed wedding atmosphere in an outdoor public garden, with another friend serving as the offici- ant and Eric's son serving as the only other member of the wedding party. The only problem was the weather. Eric and his bride – Carli Jo – were sad- dled with the hottest weather on record for mid-September in Michigan, with temperatures in the mid-90s during the ceremony and following outdoor recep- tion. So, instead of expecting their guests to wear the typical wedding attire and suffer in the sun, Eric and Carli were all over Facebook beforehand, letting every- one know it would be perfectly accept- able to wear shorts, sandals, sundresses and other clothes to stay cool in the heat. From what could have been a misera- bly experience for their guests, Eric and Carli saved the day, preserving their plans to hang out for several hours with their closest friends and family. Successful organizations all over Central Massachusetts know about setting the proper tone with their customers and employees. As you can read in on page 17, Wormtown Brewery is expanding for the third time in four years, largely because demand for their beers has been so high. The company executives focus on quality and making beer fun, knowing people enjoy consuming beer. You can walk into the brewery on Shrewsbury Street in Worcester and see workers filling up their glasses as they enjoy pints at work. Over at UMass Memorial Health Care, the system finished its two-year, $650-million project to consolidate its electronic medical records. As Staff Writer Emily Micucci writes on page 10, the system prepared for this complete change in the way nearly all of its 12,178 employees handle recordkeeping by pro- viding plenty of training and advance notice on why the changes were taking place, focusing on efficiency and patient care. This enables workers to suffer through dealing with a new system, Setting the proper tone Worcester Business Journal (ISSN#1063-6595) is published bi-weeky, 24x per year, including 5 special issues in April, July, September, November and December, by New Engand Business Media. 172 Shrewsbury St., Worcester, MA 01604. Periodicals postage paid at Worcester, MA. Copyright 2017. All rights reserved. Postmaster: Please send address changes to: Worcester Business Journal, PO Box 330, Congers, NY 10920-9894. Subscriptions: Annual subscriptions are available for $54.95. For more information, please email wbjournal@ cambeywest.com or contact our circulation department at 845-267-3008. Fax: 845.267.3478 Advertising: For advertising information, please call Mark Murray at 508-755-8004 ext. 227. Fax: 508-755-8860. Worcester Business Journal accepts no responsibility for unsolicited manuscripts or materials and in general does not return them to the sender. Worcester Business Journal 172 Shrewsbury Street, Worcester, MA 01604 508-755-8004 tel. • 508-755-8860 fax www.wbjournal.com A division of: NEWS & ANALYSIS DEPARTMENTS 4 Central Mass. In Brief 5 Flash Poll 12 Focus on Energy 16 The List: Top clean energy companies 18 Know How 19 On the Move 20 Photo Finish 21 Opinion 22 Shop Talk: Renee King, The Queen's Cups 14 The solar power Massachusetts looks to retain its position as a national solar energy leader as the state transitions to a less costly incentive program. 18 Solidify DACA into law Viewpoint Columnist James Vander Hooven says with the dust settling over President Donald Trump's repeal of immigration protections, now is the time for Congress to permanently write those protections into law. I N T H I S I S S U E Worcester Business Journal WBJ FRIDAY OCT. 20 4pm-8pm SATURDAY OCT. 21 10am-6pm SUNDAY OCT. 22 10am-5pm THREE BIG DAYS! *LICENSED DRIVERS 21 OR OLDER. ID A ND REGISTR ATION REQUIRED. The 2017 Worcester Fall Home Show promises to be as exciting as ever! Our showcase entrance will lead patrons to over 150 booths showcasing all the latest products and services for your home, condo, or apartment. And of course, you'll get the expert advice you can only get by talking to real people. With exciting promotions to enhance your visitor experience, the 2017 Worcester Fall Home Show has everything you need to make your house into a home. Home Show 2017 Worcester Fall SHOW PARTNERS FREE FIRST 150 ADULTS AT THE SHOW* SATURDAY ONLY GIFT CARD FRIDAY & SUNDAY FIRST 150 ADULTS AT THE SHOW* FREE SPORT BOTTLE PATRIOTS RADIO NETWORK HEAR ALL THE GAMES ON 100.1 FM THE PIKE FREE TICKETS AT WORCESTERSHOWS.COM knowing the higher purpose behind it. In business as in life, getting what you want starts with identifying how to get there and getting proper buy-in from the key players. Striking the right tone from the beginning helps achieve those goals. - Brad Kane, editor W

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