Worcester Business Journal

October 2, 2017

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Central Massachusetts' Source for Business News Volume 28 • Number 20 $2.00 October 2, 2017 Worcester Business Journal WBJ THE L IST: TOP CLEAN ENERGY COMPANIES KNOW HOW Marketing: In-house or outsource? | 18 22 SHOP TALK The joy & pain of making 300% more cupcakes Legacy business closing A 235-year-old hardware state is shuttering its downtown Worcester doors. | 8 Natural gas line leaks costs ratepayers $39M annually and damage the environment. | 12 Leaky pipes P H O T O / E D D C O T E Epic challenge P H O T O / F L I C K R After two years and $650M, UMass Memorial has gone live with new electronic recordkeeping Story by Emily Micucci on Page 10 >>> P H O T O / E D D C O T E

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