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108 Worcester Business Journal | Book of Lists 2017 | wbjournal.com F O C U S P R O F E S S I O N A L S E R V I C E S Top IT service providers Ranked by total number of employees as of April 2017 Provider Total staff Local consultants/ total consultants Services Top local executive Year founded 1 Virtusa Corp. 2000 W. Park Drive, Westborough 01581 508-389-7300 • www.virtusa.com 17,500 * DND DND IT consulting, technology implementation, application outsourcing, business process management, analytics, customer experience management, mobility, cloud, software testing Kris Canekeratne chairman & CEO 1996 2 Zensar Technologies 4 Technology Drive, Westborough 01581 508-621-5100 • www.zensar.com 1,002 DND DND Digital solutions and technology services, infrastructure management, cloud, hybrid and unified IT, security Pinaki Kar president, IMS & Cloud 1988 3 Lightower Fiber Networks 80 Central St., Boxborough 01719 978-264-6000 • www.lightower.com 980 20 ** DND All-fiber networking products including ethernet, internet, dark fiber, wavelengths, video transport, managed networks and collocation Rob Shanahan president & CEO 1998 4 Apps Associates LLC 40 Nagog Park, Suite 105, Acton 01720 978-399-0230 • www.appsassociates.com 850 DND DND Amazon Web Services (AWS) cloud migration, cloud-managed services, Oracle ERP and applications, business intelligence and analytics, cloud computing, sales force adoption and integration, business applications, technology assessment and implementation services, hosting Sridhar Bogelli CEO 2002 5 Whalley Computer Associates 9 Industrial Road, Suite 3, Milford 01757 508-634-1100 • www.wca.com 140 *** 38 38 Pre-sales consultation; hardware, software and networking installation; network health assessments; Cisco Unified Collaboration; managed services; virtualization; repair services; web-based and instructor-led training Paul Whalley vice president 1979 6 Resourcesoft Inc. 33 Boston Post Road West, Suite 230, Marlborough 01752 508-787-0882 • www.resourcesoft.com 98 DND DND IT consulting and professional services Anita Rana executive director 1999 7 Nelon, Davis & Associates 3 Greenwood St., Sherborn 01770 508-647-0852 • www.nelonassociates.com 75 10 65 Cloud-based computing, IT consulting, media preservation, documentaries, videography, international photography and corporate messaging Joseph G. Davis James R. Nelon partners 2002 8 AKUITY Technologies 1 Westec Drive, Auburn 01501 508-756-9300 • www.akuity.com 55 35 **** 35 Managed IT services, professional services, procurement, help desk, remote support, IT staff augmentation, networking, storage, backup, security, cloud services, virtualization, voice over IP Steven Cariglio president 1988 9 ComputerSupport.com 111 Speen St., Suite 201, Framingham 01701 508-424-2522 • www.computersupport.com 50 40 50 Managed IT and cloud hosting services for small- to medium-sized businesses Kirill Bensonoff partner 2006 10 TCG Network Services 90 Park Ave., Natick 01760 508-650-9917 • www.tcgns.com 36 31 31 Managed services, cloud services, backup and disaster recovery, on- demand services, phone services, fail-over services, internet-based backup, email and server hosting, voice and data services, cabling, wireless networking, call center applications, networking hardware Frank McDonough, president & co- founder John Stone CFO and co- founder 1987 11 Corero Network Security 225 Cedar Hill St., Suite 337, Marlborough 01752 978-212-1500 • www.corero.com 30 DND DND Technology to protect against DDoS (Distributed Denial of Service) attacks Ashley Stephenson CEO 1997 12 Innovative Business Systems Inc. 34 St. Martin Drive, Marlborough 01752 508-844-4274 • www.for-ibs.com 25 16 16 Managed services, turnkey project installations, staff augmentation, virtualization, cloud, network infrastructure and security, storage solutions, backup and disaster recovery David DelVecchio president 1990 12 P3I Inc. 77 Main St., Hopkinton 01748 508-435-7882 • www.p3i-inc.com 25 DND DND Systems engineering services and IT support Janice P. Guy president & CEO 2000 14 Bryley Systems Inc. 12 Main St., Hudson 01749 978-562-6077 • www.bryley.com 24 11 11 Managed technology services, virtualization, cloud computing, mobile device management, backup and disaster recovery, secure IT Gavin Livingstone president 1987 15 Cinch IT Inc. 210 Park Ave., Suite 173, Worcester 01609 508-425-4714 • www.cinchit.com 22 DND DND IT service and support for small- to medium-sized businesses Richard Porter president 2004 16 CTS Services Inc. 260 Maple St., Bellingham 02019 508-528-7720 • www.ctsservices.com 21 8 8 Computer and network sales, IT consulting, remote and onsite support services, depot equipment software support and repair Michelle M. Carlow president 1989 17 Machado Consulting Managed IT services, computer and network support, IT staff 225 Cedar Hill St., Suite 337, Marlborough 01752 978-212-1500 • www.corero.com 30 DND DND Technology to protect against DDoS (Distributed Denial of Service) attacks Stephenson CEO 1997 12 Innovative Business Systems Inc. 34 St. Martin Drive, Marlborough 01752 508-844-4274 • www.for-ibs.com 25 16 16 Managed services, turnkey project installations, staff augmentation, virtualization, cloud, network infrastructure and security, storage solutions, backup and disaster recovery David DelVecchio president 1990 12 P3I Inc. 77 Main St., Hopkinton 01748 508-435-7882 • www.p3i-inc.com 25 DND DND Systems engineering services and IT support Janice P. Guy president & CEO 2000 14 Bryley Systems Inc. 12 Main St., Hudson 01749 978-562-6077 • www.bryley.com 24 11 11 Managed technology services, virtualization, cloud computing, mobile device management, backup and disaster recovery, secure IT Gavin Livingstone president 1987 15 Cinch IT Inc. 210 Park Ave., Suite 173, Worcester 01609 508-425-4714 • www.cinchit.com 22 DND DND IT service and support for small- to medium-sized businesses Richard Porter president 2004 16 CTS Services Inc. 260 Maple St., Bellingham 02019 508-528-7720 • www.ctsservices.com 21 8 8 Computer and network sales, IT consulting, remote and onsite support services, depot equipment software support and repair Michelle M. Carlow president 1989 17 Machado Consulting 32 Franklin St., Worcester 01608 508-453-4700 • www.machadoconsulting.com 18 14 14 Managed IT services, computer and network support, IT staff augmentation, cloud services, cyber security, compliance testing, backup and disaster recovery and voice-over-IP phone systems Helder Machado president 2001 18 Competitive Edge Services 44 Bearfoot Road, Suite 1A, Northborough 01532 508-919-8280 • www.ceservices.com 17 10 11 IT services, data center services and ERP software Debbie C. Sasso Patricia A. Lacouture principals 1989 19 Towerwall 615 Concord St., Framingham 01702 774-204-0700 • www.towerwall.com 15 10 DND Information security services including governance, risk and compliance, internal assessment, external vulnerability assessment, security architecture review, application penetration testing, security analysis, forensic analysis and security policy review Michelle Drolet CEO 1993 20 Domitek Inc. 40 Southbridge St., Suite 350, Worcester 01608 508-755-6503 • www.domitek.net 12 4 4 Cloud services, hosted solutions, online backup, security, small business server migration, virtualization, voice-over-IP telephony Libis R. Bueno founder, president & CTO 2004 21 ClearCom IT Solutions 1065 Main St., Leicester 01524 508-892-5555 • www.clearcomit.com 11 2 2 Managed IT services, help desk, virtualization, data backup, security, remote and onsite support Rob Cleary president 2001 21 Cumulus Global 4 Bellows Road, 2nd Floor, Westborough 01581 508-948-4070 • www.cumulusglobal.com 11 4 6 Cloud solutions provider and broker offering Google Apps for Work, Microsoft Office 365, and a range of solutions for small and midsize businesses Allen Falcon CEO 2006 21 Triton Technologies 35 Harvard St., Worcester 01609 866-304-4300 • www.tritontech.net 11 6 11 Managed IT services for business, government, nonprofits, education and international clients Trave M. Harmon CEO 2005 ***** 24 Centrend Inc. ****** 10 Cedar St., Worcester 01609 508-347-9550 • www.centrend.com 6 5 5 Managed information systems outsourcing, IP telephone systems, unified communications, ERP systems consulting and sales Paul F. LaFlamme president & CEO 2005 25 Charland Technology Inc. 104 Gardner Road, Hubbardston 01452 978-928-3336 • www.charlandtech.com 5 3 4 Management, cloud, hybrid-cloud, and on-site server solutions; database and custom software development; notebook, server, tablet, network equipment sales and installation, flat-rate support, remediation of IT disasters Gregory M. Charland president 1996 25 Complete Technology Resources Inc. 2 Mount Royal Ave., Suite 350, Marlborough 01752 508-909-5961 • www.completetechnologyresources.com 5 3 5 Cloud, managed services, technology consulting, computer and network setup, server network installation and maintenance, hardware and software installations, backup, website and e-mail hosting, phone systems installation and maintenance Jamie Stafslien president 2010 25 Quality Matrix Test Labs 8 Lyman St., Suite 210, Westborough 01581 508-616-0099 • www.quality-matrix.com 5 DND DND IT consulting Sasi Kant Vallipalli Bhavani Yendluri owners 2002 28 Computer Central 697 Main St., Holden 01520 508-829-0000 • www.computercentral.biz 3 DND DND Small office, home office and residential IT services, networking, virus and spyware removal, hardware and software sales Mike Kimball president 1998 Source: Each provider via survey, federal filings and company websites. Note: DND = Did not disclose. In 2016, VCE Co. LLC of Marlborough was fully integrated into EMC Corp., now part of Texas- based Dell Technologies. Soltrix Technology Solutions Inc. of Framingham has project managers based in the U.S. whose number and location fluctuate depending on current projects; programmers and support staff are located in India. * As of Dec. 31, 2016 ** Figure from 2016 survey *** Contracts with an additional 10,000 affiliated technicians and engineers who are located throughout New England and North America **** Consultants are hands-on engineers. ***** Incorporated in Conn. in 2001 ****** Offices in Worcester and Sturbridge - Compiled by: Stephanie R. Meagher, smeagher@nebusinessmedia.com