Fact Book: Doing Business in Maine — 2017

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67 B U S I N E S S P RO F I L E S B U S I N E S S P R O F I L E S S P E C I A L A D V E R T I S I N G S E C T I O N "is disease respects no boundaries and will take anyone, destroying families, whether it is through the death of children or their mothers. e more families we can save from the oftentimes hopeless feelings associated with cancer, the better our society will be." CEO David Landry heads an administrative team that brings with it more than a century of experience. Aside from Landry, those leaders include Erik Goltzer, chief information officer; Kelly MacKinnon, chief financial officer; and Geoff Tolzman, executive director, hospital based services. e business expertise combined with physician leadership allows the organization to find the balance between operational objectives, strategic development and patient care focus. Collaboration And Quality Much of Spectrum's success comes from collaboration among complementary specialties, combined with quality care. e partnership's divisions are diverse, but they all share core values, particularly patient-centered care. Spectrum is focused on making sure there is coordination of care across multiple specialties; increased patient access to quality care; giving patients the knowledge and decision-making tools that will help them make informed care decisions; and helping patients achieve the outcomes that are most important to them. e range of specialties provided by Spectrum combined with the collaboration among its physicians means patients can more easily navigate their care and communicate with a variety of physicians. It also brings a range of perspectives to how Spectrum approaches patient care. Members of the orthopeadic division, for instance, will tell you patient-centered care means more than reacting to patients' injuries or sickness, but also providing opportunities to improve their health, become more fit, manage their weight and suc- ceed in recreation and sports. ose opportunities often cross divisional lines. Physicians in the radiation oncology, radiology and pathol- ogy divisions are advocates for improving patient care through collaboration. Spectrum participates in multiple tumor boards that include pathologists, diagnostic and interventional radiolo- gists, radiation oncologists, and medical and surgical oncologists. Another area is pain management, a focus that crosses many Spectrum divisions, including orthopaedics, anesthesiology and radiology. Physicians work closely with patients to develop a cus- tomized approach for pain management, regardless of their specialty. Specialists are also backed by a sophisticated management team and IT infrastructure, which means quality and efficiency across a range of services, including the most advanced diagnostic and therapeutic techniques available. Spectrum is also dedicated to improving the quality of both health care and patient safety, a goal driven by the Board of Directors. Spectrum's Quality Committee reports directly to the board, and provides leadership for all Spectrum quality improvement activities, carefully assessing patient and physician satisfaction, measuring outcomes and reviewing results. Each of Spectrum's specialties has a comprehensive quality program, and those efforts mean fewer errors, enhanced patient safety and improved outcomes for patients. Spectrum's commitment to quality continues to attract talented and dedicated physicians and administrators in multiple specialties. One of the most recent additions is Lisa Labbay, who in June was named director of operations for orthopeadics. Labbay, who will operate out of Central Maine Orthopaedics, was most recently COO of Intermed in Portland. She also worked at St. Mary's Hospital in Lewiston as a radiologic technologist and at Parkview Hospital in Brunswick as director of radiology. "I was drawn to Central Maine Orthopaedics, and Spectrum Healthcare Partners, because it was extremely evident to me just how much passion the staff and physicians have for caring for their patients," Labbay said when her new role was announced. "No matter who you talk to, from a surgeon to facilities person- nel, each and every one of them will tell you that their patients come first. is is my guiding principal of care and it is important to me to work for an organization that aligns with these values." How e Future Looks Spectrum is dedicated to excellence in the diagnosis, prevention and treatment of illness, to life-long learning, to commitment to its communities, and to the primary importance of the care and treatment of its patients. "It's more and more challenging for a group to remain inde- pendent," says David, the marketing and public relations director. Even so, Spectrum will continue to focus on advocacy medicine, as well allowing its physicians to remain independent while also having a collaborative group to rely on. It will also continue to look for opportunities to integrate specialties and sub-specialties, the approach that has helped it grow and change since that first group formed in 1996. It may look different than it did when those first physicians had a "what if " moment 21 years ago, but one thing hasn't changed at Spectrum. "Really the most important focus," David says, is "centering care around patients." l P H O T O C O U R T E S Y O F S P E C T R U M M E D I C A L G R O U P Top: Spectrum physicians work on a patient at an OA Center for Orthopaedics, one of three orthopaedic centers under the Spectrum umbrella. Bottom: Ryan Brown at OA in Windham works with a patient.

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