Worcester Business Journal Special Editions

2015 N.H. Book

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178 NE W HAMPSHIRE: First in the Nation • Profiles in Excellence In keeping with the Company's tradition of repurposing existing buildings, PC Connection's 135,000 square foot corporate headquarters in Merrimack, NH was once a strip mall. This "green," state-of-the-art facility houses a data center and an advanced Customer Briefing Center. "Trust isn't something that's given lightly, especially when it involves the technology that keeps your organization running. That is what makes our partnerships with customers so unique. Everything we do is centered around earning that trust," says Patricia Gallup, Co-Founder and Chairman of the Board. T he story of PC Connection, Inc. begins back in 1982—before computers revolutionized the way we live, work, and play. Back then, a network was a group of friends, and "cloud" was something you'd hear about on the weather forecast. Today, technology is all around us—and PC Connection has grown into a Fortune 1000 company with nearly 2,000 employees, partnerships with 1,600 vendors worldwide, and annual sales approaching $2.5 billion. For more than 30 years now, people have turned to us for trusted guidance regarding their technology decisions. We have always been there to help, ready with the service, support, and expertise needed to make information technology (IT) work for them. As smartphones get smarter, processors grow more powerful, and networks move mountains of data more efficiently, the technology around us continues to evolve in amazing ways. PC Connection's Tim McGrath, President and Chief Executive Officer says, "It's an exciting time to be in the industry. New trends and cutting-edge products and services are driving IT buyers to PC Connection for the expertise they need to get more value out of their technology." And while the technology we use has changed radically over the years, PC Connection's mission has remained the same. Since 1982, our goal has been to offer customers a level of service that consistently exceeds their expectations. Whether it is designing, deploying, and managing a cloud solution, delivering on-site managed services and staff augmentation, or conducting in-depth assessments from the desktop to the data center, PC Connection helps people connect with the latest tools and resources. In a rapid and ever-changing technology environment, we are continually evolving to offer the solutions and services that customers want and need—but might not have the expertise to implement on their own. Our customer-centric approach to business has deep roots at PC Connection. When the company was founded by Patricia Gallup and David Hall in 1982, the soon-to-be-released IBM-PC was poised to change the way the world worked. is revolutionary technology could help companies create, organize, and store information like never before. Oentimes, however, PC users lacked the technical knowledge to navigate their way through the dynamic PC marketplace and evaluate, configure, and purchase the hardware components and soware they required. Gallup and Hall realized there was a need to change the way technology was sold. ey decided they wanted to create a better buying experience. PC Connection, Inc. Above: Co-Founder and Chairman of the Board Patricia Gallup has appeared on Fortune magazine's list of top young entrepreneurs, and CRN's Most Powerful Women of the Channel. Gallup has also received the Ernst & Young Entrepreneur of the Year ® Institute Award for Principle-Centered Leadership. ®

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