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2 Business Profiles 2017 Worcester Business Journal www.wbjournal.com F or nearly 15 years, Enterprise Cleaning Corporation has provided top notch cleaning services, focusing on quality standards, highly trained employees and specialized customer service to ensure every job is "Enterprise Clean." In 2012, Enterprise moved its headquarters to nearby Boylston to accommodate significant growth. Recently, the company opened a second office in downtown Worcester. Stephen Buchalter, President & CEO, says, "It's important that Enterprise maintains a strong presence in Worcester. We have experienced a 25 percent growth in Worcester and the Central Massachusetts area in the last year and are focused on adding to our Worcester base." Enterprise's client list continues to grow every year and includes banks, local schools, police stations, medical offices, small businesses, and many commercial buildings. Enterprise has been the primary cleaning company for several larger entities, such as Jet Blue, The Hanover Theatre, Wagner Motors (Mercedes, BMW, Kia, Audi and motor cycles) and other car dealerships for the last several years. "What sets us apart from other cleaning services is our one-on-one personal touch with our customers," says Buchalter. "We try to get to know our customers and their individual needs and tailor our services accordingly." Daily, nightly commercial services, and specialized services that include floor stripping and finishing, carpet shampooing and maintenance programs continue to be part of Enterprise's service portfolio. They also remain involved in post-construction projects for both local and national construction firms. Coming soon is a re-launch of Enterprise's monthly newsletter. "This worked well for us in the past. We will again provide cleaning-related news and recognize the employee of the month," Buchalter says. "There will also be a contest in which clients can win special prizes, such as front-row seats to the Hanover Theatre, as well as other prizes." Recently, Enterprise partnered with one of the largest suppliers of paper goods and offers clients an assortment of hand soaps, trash liners, paper towels and other office supplies. "This program gives clients access to any product that Home Depot offers at a significantly reduced price," he says. "Clients can order through the Enterprise website and products will be delivered right to their office." This year Enterprise is transitioning to "…automation, which will make Enterprise more efficient," says Buchalter. Supervisors will carry iPads that contain a set of building specifications and cleaning needs for each customer. "These devices will enable the supervisor to monitor the cleaners and ensure the job is done well," says Buchalter. The program has been implemented in a couple of accounts and will be rolled out account-by-account later this spring. Enterprise has also joined Facebook, Twitter and LinkedIn. "Our Facebook page features a cleaning tip of the day, which has gotten a lot of positive feedback," says Buchalter. Keeping with long-standing tradition, Enterprise Cleaning continues to give back to the local community, supporting and donating to agencies such as Devereux School and the American Red Cross, as well as to several local non-profit organizations, schools and athletic teams. Enterprise is proud to contribute at the highest level to the Hanover Theatre as well. "As we continue to grow, we never lose sight of the importance of giving back," says Buchalter. Throughout its history, Enterprise has built a solid reputation in the local community. "We take pride in our work and intend to maintain our great reputation," says Buchalter, whose primary focus is "taking care of the customer." n Enterprise Cleaning Corp. B O Y L S T O N , M A Enterprise Cleaning Corp. Address: Corporate Headquarters, 75 Main Street, Boylston, MA 01505 370 Main Street, Worcester, MA 01608 Phone: 508-890-1000 Fax: 774-614-1318 Website: www.EnterpriseCleaningCorp.com Product or Service: Commercial and industrial cleaning; post-construction cleanup; apartment turnover; floor stripping and waxing; carpet cleaning and painting No. of Employees: 120 Head of Company: Stephen Buchalter, President & CEO Year Founded: 2003 P H O T O / E D D C O T E