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www.wbjournal.com Worcester Business Journal Business Profiles 2017 11 F idelity Bank believes that everyone – their clients, employees, and community mem- bers – deserves the opportunity to grow, improve, and realize their hopes and dreams. They do this through LifeDesign, their unique way of doing business and the prom- ise they make to be caring, trusted friends and help their clients, employees, and community members get where they want to be. Simply put, they strive to be the most caring bank in the community, because what's most important to them is not what's in a person's bank account, it's what's in their heart. One of the oldest and continually growing indepen- dent, local community banks in Central Massachusetts – Fidelity Bank offers a full range of banking, investment, and insurance solutions across ten full-service offices in Leominster (2), Worcester, Fitchburg, Gardner, Shirley, Barre, Millbury, Paxton, and Princeton. Since 1888, the bank has been committed to the busi- nesses, families, and individuals in the communities it serves. In turn, the loyalty demonstrated by members of these cities and towns has allowed the bank to become one of the strongest financial institutions in the region and continually recognized for its financial soundness. BauerFinancial Inc., the nation's leading bank rating and research firm, recognizes Fidelity Bank as a 5-Star "Superior" bank. A 5-Star rating indicates that Fidelity Bank is one of strongest banks in the nation. Fidelity Bank continues to serve their clients and com- munities with the same passion, care, and dedication they had as a startup in 1888. Whether someone wants to buy a home, start a small business, or send a child to college, Fidelity Bank was and still is there for them. For the bank to fulfill their mission in these competitive times, they recognize they need to bring a "startup's" energy to their work: a fun and positive attitude, agility and innovation, commitment to learning and excellence, and an unwaver- ing dedication to making caring and ethical decisions every time. At Fidelity, the importance of providing their employees a working atmosphere based on trust, care, and respect is evident throughout the organization. In recent years, they have earned multiple recognitions from the Boston Globe's "Top Places to Work" as well as from the Worcester Business Journal's "Top Workplaces. Realizing that a great customer experience is only possi- ble with an incredible employee experience, Fidelity Bank works hard to ensure they are truly a best place to work. Fidelity Bank also believes it's just as important to rec- ognize and support the efforts of others in their commu- nities. Each year the bank supports dozens of local com- munity organizations, events, and causes through their LifeDesign Community Dividend program. Fidelity and its employees annually contribute thousands of dollars and hundreds of volunteer hours to these causes, includ- ing the bank-founded SHINE Initiative, which fights mental illness and promotes mental health among young people in Massachusetts. The 2016 LifeDesign Community Dividend totaled over $290,000. Further, the SHINE Initiative has raised well over $1 million since its inception in 2004. In fulfilling its overall mission, Fidelity Bank will con- tinue to invest in the communities it serves, support the financial hopes and dreams of its clients, and care deeply about its employees. Fidelity truly appreciates the loyalty and support of the families, individuals, businesses, non- profits, and municipalities who have trusted them over the years and looks forward to continuing these relation- ships in the generations to come. To learn more about Fidelity Bank and what makes them different, visit www.fidelitybankonline.com. n L E O M I N S T E R , M A Fidelity Bank Address: 9 Leominster Connector, Leominster, MA 01453 Phone: 800-581-5363 Website: www.fidelitybankonline.com Product or Service: Financial Services/ Banking No. of Employees: 160 Head of Company: Edward F. Manzi Jr., Chairman & CEO; Christopher W. McCarthy, President & COO Year Founded: 1888 Fidelity Bank: Banking Designed Around Your Life