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25 B E S T P L A C E S TO W O R K 2 0 1 6 MEDIUM COMPANIES [ 50 - 249 employees ] Connection, interaction, being "in it" together. These are keywords that defi ne the culture at York County Federal Credit Union. This business is selling a commodity. But underlying that is the knowledge it's people who make the difference—in growing/ retaining membership, achieving goals and moving forward. Here, every employee has a voice. Just as important, everyone is a listener. That's key to staying on track in the company's mission which, broadly speaking, is to positively impact the communities employees live in and serve. "We're in this together, and that's a great feeling," said President/CEO Scott Chretien. "We established our Open Communication Philosophy to give employees the freedom to voice opinions, and selecting motivated crews to work on initiatives gives opportunities for participation and development." Connection comes in many forms. O n b o a r d i n g orientation gives new employees a great foundation. The Culture Team makes monthly visits to all employees to share information, foster communication and gather feedback. S t r a t e g i e s a r e executed by crews w i t h d i v e r s e representation to ensure best outcomes. The team even created a patch to visually share elements that are most important, including love for company and teamwork, plus mutual respect and mutually shared dreams and aspirations. This is a high-support/high- achievement culture, one where the term "work family" speaks to a commitment to community and quality benefi ts. Those include a pension plan, 401(k) and generous paid leave. The Community Giveback program invites employees to choose local charities, while meeting member needs and organizational goals. As a not-for-profi t, earnings are returned to members and the community. It's part of what makes this a great place to work. Every year, success is celebrated with personalized service awards and the annual Joseph E. Goodness Employee of the Year award, given to a standout colleague nominated and chosen by employees. The Recognition Team offers creative programs that distinguish peers and teams in support of the organization's culture. Employee Appreciation Day is celebrated annually, with thank- you cards and giveaways. "Surprise & Delight" visits throughout the year allow departments/teams to recognize co-workers by decorating and providing treats. Breakfasts, lunches and potlucks are organized across the organization all year to celebrate events, accomplishments, achievements and good work. But the ultimate measure of employee satisfaction? "The sense of shared success felt throughout our organization," noted Chretien. York County Federal Credit Union Open communication and shared aspirations York County Federal Credit Union 1516 Main St., Sanford 04073 Top local executive: Scott B. Chretien, president/CEO Year established: 1954 Maine employees: 86 Website: www.yorkcountyfcu.com Human resources contact: Rachel L. Newman 207-206-7605 racheln@yorkcountyfcu.com # 9 Each year, York County Federal Credit Union employees take a family portrait at their annual employee meeting and celebration. 2016