Issue link: https://nebusinessmedia.uberflip.com/i/738072
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X X I V O C T O B E R 1 7 , 2 0 1 6 4 PUBLISHER PUBLISHER PUBLISHER PUBLISHER PUBLISHER PUBLISHER PUBLISHER PUBLISHER PUBLISHER PUBLISHER PUBLISHER PUBLISHER Donna Brassard Donna Brassard Donna Brassard Donna Brassard Donna Brassard Donna Brassard Donna Brassard Donna Brassard Donna Brassard Donna Brassard Donna Brassard Donna Brassard Donna Brassard Donna Brassard Donna Brassard EDITOR EDITOR EDITOR EDITOR EDITOR EDITOR EDITOR EDITOR Peter Van Allen Peter Van Allen Peter Van Allen Peter Van Allen Peter Van Allen Peter Van Allen Peter Van Allen Peter Van Allen Peter Van Allen Peter Van Allen Peter Van Allen Peter Van Allen Peter Van Allen Peter Van Allen ONLINE EDITOR ONLINE EDITOR ONLINE EDITOR ONLINE EDITOR ONLINE EDITOR ONLINE EDITOR ONLINE EDITOR ONLINE EDITOR ONLINE EDITOR ONLINE EDITOR ONLINE EDITOR ONLINE EDITOR ONLINE EDITOR ONLINE EDITOR ONLINE EDITOR ONLINE EDITOR Kevin Steeves Kevin Steeves Kevin Steeves Kevin Steeves Kevin Steeves Kevin Steeves Kevin Steeves Kevin Steeves Kevin Steeves Kevin Steeves Kevin Steeves Kevin Steeves Kevin Steeves Kevin Steeves SENIOR WRITERS SENIOR WRITERS SENIOR WRITERS SENIOR WRITERS SENIOR WRITERS SENIOR WRITERS SENIOR WRITERS SENIOR WRITERS SENIOR WRITERS SENIOR WRITERS SENIOR WRITERS SENIOR WRITERS SENIOR WRITERS SENIOR WRITERS SENIOR WRITERS SENIOR WRITERS SENIOR WRITERS SENIOR WRITERS James McCarthy James McCarthy James McCarthy James McCarthy James McCarthy James McCarthy James McCarthy James McCarthy James McCarthy James McCarthy James McCarthy James McCarthy James McCarthy James McCarthy James McCarthy James McCarthy (Health care, Energy, Law) (Health care, Energy, Law) (Health care, Energy, Law) (Health care, Energy, Law) (Health care, Energy, Law) (Health care, Energy, Law) (Health care, Energy, Law) (Health care, Energy, Law) (Health care, Energy, Law) (Health care, Energy, Law) (Health care, Energy, Law) (Health care, Energy, Law) (Health care, Energy, Law) (Health care, Energy, Law) (Health care, Energy, Law) (Health care, Energy, Law) (Health care, Energy, Law) (Health care, Energy, Law) (Health care, Energy, Law) (Health care, Energy, Law) (Health care, Energy, Law) Lori Valigra Lori Valigra Lori Valigra Lori Valigra Lori Valigra Lori Valigra Lori Valigra Lori Valigra Lori Valigra Lori Valigra Lori Valigra Lori Valigra (Innovation, Food/Ag, (Innovation, Food/Ag, (Innovation, Food/Ag, (Innovation, Food/Ag, (Innovation, Food/Ag, (Innovation, Food/Ag, (Innovation, Food/Ag, (Innovation, Food/Ag, (Innovation, Food/Ag, (Innovation, Food/Ag, (Innovation, Food/Ag, (Innovation, Food/Ag, (Innovation, Food/Ag, (Innovation, Food/Ag, (Innovation, Food/Ag, (Innovation, Food/Ag, (Innovation, Food/Ag, (Innovation, Food/Ag, Banking/Finance) Banking/Finance) Banking/Finance) Banking/Finance) Banking/Finance) Banking/Finance) Banking/Finance) Banking/Finance) Banking/Finance) Banking/Finance) Banking/Finance) Banking/Finance) Banking/Finance) Banking/Finance) Banking/Finance) E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T E D I T O R I A L A S S I S TA N T Mark Jeanneret Mark Jeanneret Mark Jeanneret Mark Jeanneret Mark Jeanneret Mark Jeanneret Mark Jeanneret Mark Jeanneret Mark Jeanneret Mark Jeanneret Mark Jeanneret Mark Jeanneret Mark Jeanneret Mark Jeanneret Mark Jeanneret SENIOR ACCOUNT SENIOR ACCOUNT SENIOR ACCOUNT SENIOR ACCOUNT SENIOR ACCOUNT SENIOR ACCOUNT SENIOR ACCOUNT SENIOR ACCOUNT SENIOR ACCOUNT SENIOR ACCOUNT SENIOR ACCOUNT SENIOR ACCOUNT SENIOR ACCOUNT SENIOR ACCOUNT SENIOR ACCOUNT SENIOR ACCOUNT SENIOR ACCOUNT SENIOR ACCOUNT MANAGERS MANAGERS MANAGERS MANAGERS MANAGERS MANAGERS MANAGERS MANAGERS MANAGERS MANAGERS MANAGERS MANAGERS MANAGERS Jane Anderson, Jane Anderson, Jane Anderson, Jane Anderson, Jane Anderson, Jane Anderson, Jane Anderson, Jane Anderson, Jane Anderson, Jane Anderson, Jane Anderson, Jane Anderson, Jane Anderson, Jane Anderson, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Ken Hanson, Andrea Tetzlaff, Betsy VanderPloeg Betsy VanderPloeg Betsy VanderPloeg Betsy VanderPloeg Betsy VanderPloeg Betsy VanderPloeg Betsy VanderPloeg Betsy VanderPloeg Betsy VanderPloeg Betsy VanderPloeg Betsy VanderPloeg Betsy VanderPloeg Betsy VanderPloeg Betsy VanderPloeg Betsy VanderPloeg Betsy VanderPloeg Betsy VanderPloeg AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT AUDIENCE DEVELOPMENT COORDINATOR COORDINATOR COORDINATOR COORDINATOR COORDINATOR COORDINATOR COORDINATOR COORDINATOR COORDINATOR COORDINATOR COORDINATOR COORDINATOR COORDINATOR COORDINATOR COORDINATOR Kelly Ansley Kelly Ansley Kelly Ansley Kelly Ansley Kelly Ansley Kelly Ansley Kelly Ansley Kelly Ansley Kelly Ansley Kelly Ansley Kelly Ansley Kelly Ansley Kelly Ansley EVENTS/MARKETING EVENTS/MARKETING EVENTS/MARKETING EVENTS/MARKETING EVENTS/MARKETING EVENTS/MARKETING EVENTS/MARKETING EVENTS/MARKETING EVENTS/MARKETING EVENTS/MARKETING EVENTS/MARKETING EVENTS/MARKETING EVENTS/MARKETING EVENTS/MARKETING EVENTS/MARKETING EVENTS/MARKETING EVENTS/MARKETING EVENTS/MARKETING EVENTS/MARKETING EVENTS/MARKETING EVENTS/MARKETING MANAGER MANAGER MANAGER MANAGER MANAGER MANAGER MANAGER MANAGER MANAGER MANAGER Rebekah Roy Rebekah Roy Rebekah Roy Rebekah Roy Rebekah Roy Rebekah Roy Rebekah Roy Rebekah Roy Rebekah Roy Rebekah Roy Rebekah Roy Rebekah Roy Rebekah Roy MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS MARKETING/OPERATIONS DIRECTOR DIRECTOR DIRECTOR DIRECTOR DIRECTOR DIRECTOR DIRECTOR DIRECTOR DIRECTOR DIRECTOR DIRECTOR Alison Nason Alison Nason Alison Nason Alison Nason Alison Nason Alison Nason Alison Nason Alison Nason Alison Nason Alison Nason Alison Nason Alison Nason Alison Nason CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS CONTRIBUTING WRITERS Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Jim Milliken, Tina Fischer, Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Laurie Schreiber, Jennifer Van Allen Van Allen Van Allen Van Allen Van Allen Van Allen Van Allen Van Allen Van Allen Van Allen EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER EDITORIAL RESEARCHER Stephanie Meagher Stephanie Meagher Stephanie Meagher Stephanie Meagher Stephanie Meagher Stephanie Meagher Stephanie Meagher Stephanie Meagher Stephanie Meagher Stephanie Meagher Stephanie Meagher Stephanie Meagher Stephanie Meagher Stephanie Meagher Stephanie Meagher Stephanie Meagher Stephanie Meagher Stephanie Meagher Stephanie Meagher RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT RESEARCH ASSISTANT Heide Martin Heide Martin Heide Martin Heide Martin Heide Martin Heide Martin Heide Martin Heide Martin Heide Martin Heide Martin Heide Martin Heide Martin Heide Martin CREATIVE DIRECTOR CREATIVE DIRECTOR CREATIVE DIRECTOR CREATIVE DIRECTOR CREATIVE DIRECTOR CREATIVE DIRECTOR CREATIVE DIRECTOR CREATIVE DIRECTOR CREATIVE DIRECTOR CREATIVE DIRECTOR CREATIVE DIRECTOR CREATIVE DIRECTOR CREATIVE DIRECTOR CREATIVE DIRECTOR CREATIVE DIRECTOR CREATIVE DIRECTOR CREATIVE DIRECTOR CREATIVE DIRECTOR CREATIVE DIRECTOR CREATIVE DIRECTOR CREATIVE DIRECTOR Jan Holder Jan Holder Jan Holder Jan Holder Jan Holder Jan Holder Jan Holder Jan Holder Jan Holder Jan Holder Jan Holder ASSOCIATE ASSOCIATE ASSOCIATE ASSOCIATE ASSOCIATE ASSOCIATE ASSOCIATE ASSOCIATE ASSOCIATE ASSOCIATE ASSOCIATE ASSOCIATE ART DIRECTOR ART DIRECTOR ART DIRECTOR ART DIRECTOR ART DIRECTOR ART DIRECTOR ART DIRECTOR ART DIRECTOR ART DIRECTOR ART DIRECTOR ART DIRECTOR ART DIRECTOR ART DIRECTOR ART DIRECTOR ART DIRECTOR Matt Selva Matt Selva Matt Selva Matt Selva Matt Selva Matt Selva Matt Selva Matt Selva Matt Selva Matt Selva Matt Selva A division of A division of A division of A division of A division of A division of A division of A division of A division of A division of A division of A division of A division of A division of A division of New England New England New England New England New England New England New England New England New England New England New England New England New England New England New England Business Business Business Business Business Business Business Business Business Business Business Business Media LLC Media LLC Media LLC Media LLC Media LLC Media LLC Media LLC Media LLC Media LLC Media LLC Media LLC Media LLC Media LLC C E O C E O C E O C E O C E O C E O Peter Stanton Peter Stanton Peter Stanton Peter Stanton Peter Stanton Peter Stanton Peter Stanton Peter Stanton Peter Stanton Peter Stanton Peter Stanton Peter Stanton Peter Stanton PRESIDENT, PRESIDENT, PRESIDENT, PRESIDENT, PRESIDENT, PRESIDENT, PRESIDENT, PRESIDENT, PRESIDENT, PRESIDENT, PRESIDENT, PRESIDENT, GROUP PUBLISHER GROUP PUBLISHER GROUP PUBLISHER GROUP PUBLISHER GROUP PUBLISHER GROUP PUBLISHER GROUP PUBLISHER GROUP PUBLISHER GROUP PUBLISHER GROUP PUBLISHER GROUP PUBLISHER GROUP PUBLISHER GROUP PUBLISHER GROUP PUBLISHER GROUP PUBLISHER GROUP PUBLISHER GROUP PUBLISHER GROUP PUBLISHER Joe Zwiebel Joe Zwiebel Joe Zwiebel Joe Zwiebel Joe Zwiebel Joe Zwiebel Joe Zwiebel Joe Zwiebel Joe Zwiebel Joe Zwiebel Joe Zwiebel C O O C O O C O O C O O C O O C O O Mary Rogers Mary Rogers Mary Rogers Mary Rogers Mary Rogers Mary Rogers Mary Rogers Mary Rogers Mary Rogers Mary Rogers Mary Rogers Mary Rogers Mary Rogers P H O T O / C O U R T E S Y C M C A P H O T O / T I M G R E E N WAY C O N T E N T S 16 The image of call centers is changing SaviLinx creates the feel of a startup with personality, upwardly mobile jobs An island community confronts its economic challenges Fortifying a year-round community requires ingenuity — and people 1 M I D C O A S T / D OW N E A S T R E G I O N F O C U S 18 Of mice and money Jackson Lab draws major funding for mouse research, but how much is enough? 28 Centennial helps ring registers Hotels and merchants cash in on Acadia congestion 32 Rockland as cultural hub CMCA's first season boosts city's creative economy Now there's a solution that's good for the planet and great for your bottom line Optimize your building's efficiency on the go with a SmartStruxure solution and start saving on your energy costs Your job is complicated by the growing pressure to operate efficiently and reduce energy use to protect your building's financial future. Because you can't control what you don't measure, SmartStruxure ™ solution from Schneider Electric ™ simplifies your job by delivering actionable information when, where, and how you want it. Now you can optimize your energy consumption, maintain a comfortable and productive environment, and update ageing facilities — all while saving money on your energy costs. ©2016 Schneider Electric. All Rights Reserved. Schneider Electric and SmartStruxure are trademarks owned by Schneider Electric Industries SAS or its affiliated companies. All other trademarks are property of their respective owners • www.schneider-electric.com Real simple. Real smart. Real performance. > User-friendly system: Personalized user interface for anytime, anywhere access to your building systems. > A smart investment: A scalable system based on open protocols so you're ready for today and prepared for the future. > Optimized building performance: Maintain facility comfort and increase facility value by turning data into decisions. SaviLinx CEO Heather Blease is adding 130 employees to a workforce that is already at 450. 32 P H O T O / C O U R T E S Y C M C A 32 32 The Center for Maine Contemporary Art's new location in Rockland. P H OT O / J A C K S O N L A B ORATORY