4 Hartford Business Journal • September 19, 2016 www.HartfordBusiness.com
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CT Spring & Stamping
1,500 a week, with a 30 percent rejection rate, to
1,500 per day, with zero losses.
Companywide, CSS workers operate as 28
largely self-directed teams. An assignment
board on the shop floor lists all scheduled
work orders, with milestone deadlines cul-
minating in the final customer-delivery date.
Once they have their assignments, each team
is responsible for ensuring quality and meeting
deadlines. But they also are imbued by CSS with
flexibility to make adjustments along the way,
to ensure quality and timeliness. Management,
Stevenson said, functions to provide teams with
the resources they need to perform.
"The people that do the work know what's
right, what's wrong,'' Stevenson said.
CSS started in Hartford, when co-founders
Bert Youmans and Stanley Fischer opened doors
in late 1939, at 618 Capitol Ave. Just a spring
maker then, its early customers included Royal
Typewriter, which
had a Hartford plant,
and General Electric.
Youmans reportedly
bought out his part-
ner in 1963, and his
family has owned
CSS outright since,
Stevenson said.
In 1953, CSS relo-
cated to 1841 Broad
St., then in 1960, made its final move, to the Farm-
ington Industrial Park that Youmans and Fischer
co-developed, Stevenson said. That tie is reflect-
ed in the company's 48 Spring Lane address.
Like other Connecticut manufacturers, he
said CSS toils to hire promising, young man-
ufacturing talent, while also trying to retain
as many of the most productive, seasoned
skilled workers as possible.
It, too, regularly
receives relocation
overtures from other
states, but so far it
has resisted them.
"We're not leav-
ing,'' said Stevenson,
a Connecticut native
who was part owner
of a Middletown
manufacturer from
1990 to 2000, now owned by Swiss conveyor-
belt maker Habasit Abt Inc., before taking the
CSS reins in 2000. "It's not happening."
Not only are most of its customers based
in the Northeast, the challenges of relocating
staff and recruiting in a new site make a move
problematic, he said.
"We can manufacture parts in Connecticut,''
Stevenson said. "We just have to stay focused.'' n
▶ ▶ ' We build what
our customers
ask us to build.'
William "Bill" Stevenson, president,
Connecticut Spring & Stamping
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