4 Hartford Business Journal • August 15, 2016 www.HartfordBusiness.com
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Curt identify $500,000
in savings on employee
medical costs.
Val and her team
trim claims costs
by 2% last year.
WHAT IF
TECHNOLOGY
HAD A HEART?
Jody reduce out-of-network referrals by 5%.
regular customers. He takes clients to lunch
or dinner and before he leaves will share his
cellphone number with them.
"There are still people who want to be
pampered, to be taken care of,'' he said.
When the president of a company like
Precision shows up, "customers take notice,''
Gregoire said. If the company chief is willing
to take the time to make a sales call, it sends a
general message that Precision is committed
to delivering what it promises, he said.
On Precision's shop floor, engineer Tom
Moore points to a seemingly endless shelf
inventory of "blanks'' or metal ready to be cut
or ground into whatever configuration and
specification customers demand. There, too,
are metal roads of varying lengths that can
be cut to length and shaped as "punches'' to
clear machined parts or waste material gen-
erated during the production process.
Manned and unmanned milling/lathing
stations dot the shop floor. The oldest equip-
ment dates to the 1930s and requires a worker
to feed them metal blanks and remove the fin-
ished product. Moore said nearly all the older
machines have been refurbished.
Newer, unmanned milling machines and
lathes are capable of churning out thousands
of parts an hour, or performing more intricate
cutting and grinding functions, Moore said.
One of Precision's Swiss-made Roll-O-
Matic machines can be set up to mill one to
three pieces an hour, depending on the number
of features being "cut'' into the piece. Another,
made in Germany, uses fine wire to cut a trian-
gular opening into a tiny piece of metal for a
customer making pull tabs for aluminum cans.
"We can set these up and go home for
the weekend,'' he said, although that rarely
happens. n Engineer Tom Moore with an inventory of metal "blanks.''
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