Worcester Business Journal

I n a small subsection of Reliant Medical Group's offices on Plantation Street in Worcester, there is a workspace that doesn't really look anything like a traditional doc- tor's office. Instead of doctors being confined to their offices and nurses to their stations, this room is wide open. Doctors sit at desks next to nurse practitioners, who sit across from nurses, who sit next to medical assis- tants. Almost everyone can see each other working, and the whole office area directly adjoins four patient rooms, each blocked off by both a door and a curtain. It's not a fancy looking space, but it is the blueprint on which Reliant is going to base its future primary care strategy. The open work environment, which the company is calling its model cell, is a live primary care practice that is also an experiment to find out what works and what doesn't for patients and staff as the company looks to lease new primary care offices over the next four years. The model cell is Reliant's physical manifestation of a team-based primary >> Continued on Page 9 Anna Maria president 10 In her first year as president, Mary Lou Retelle secured $550K in grants and put a new focus on affordability. WBJ >> To Subscribe Central Massachusetts' Source for Business News June 20, 2016 Volume 27 Number 13 www.wbjournal.com $2.00 Shop Talk 8 Q&A with Leonard Metcalf, senior vice president of BlueHive Strategic Environments Worcester's 81 miles of private and substandard roads impedes development and commerce. FOCUS on Worcester 12 Dr. Thad Schilling, chief of primary care and care transformation at Reliant Medical Group, is one of the doctors who works in the model cell. C rompton Place has a long history that reaches back to its manufacturing past as the Crompton Loom Works, but most Worcester residents now associate the property in the heart of Worcester's Canal District with locally-made goods, a bay-windowed bakery and coffee shop, gift and home décor shops, and an event space. Healthcare providers maxi- mize resources through teams BY LAURA FINALDI Worcester Business Journal Staff Writer P H O T O / L A U R A F I N A L D I Destination Creation BY SAM BONACCI Worcester Business Journal Digital Editor Crompton Place has developed a model to turn old industrial buildings into visitor destinations with personality This transition from manufacturing to retail-heavy mixed use did not hap- pen overnight and is the result of very deliberate actions on the part of prop- erty owner Dino Lorusso and his anchor tenant Amy Chase of Crompton Collective. The momentum continues for the property with Crompton Place recently securing the popular gift and plant store Seed to Stem and an adjacent property is being eyed for mixed-use development. The momentum is not important only for the property itself, but it has played a >> Continued on Page 14 P H O T O / S A M B O N A C C I Dino Lorusso, who owns Crompton Place, has been very selective in who he places in the building.

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