Hartford Business Journal

May 30, 2016

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4 Hartford Business Journal • May 30, 2016 www.HartfordBusiness.com w w w. H a r t f o r d B u s i n e s s . c o m (860) 236-9998 E D I T O R I A L Greg Bordonaro Editor, ext. 139 gbordonaro@HartfordBusiness.com Gregory Seay News Editor, ext. 144 gseay@HartfordBusiness.com Matt Pilon News Editor, ext. 143 mpilon@HartfordBusiness.com John Stearns Staff Writer, ext. 145 jstearns@HartfordBusiness.com Keith Griffin Digital Producer/Reporter, ext. 127 kgriffin@HartfordBusiness.com Stephanie Meagher Research Director Heide Martin Research Assistant B U S I N E S S Joe Zwiebel President and Publisher, ext. 132 jzwiebel@HartfordBusiness.com Donna Collins Associate Publisher, ext. 121 dcollins@HartfordBusiness.com Jessica Baker Office Manager, ext. 122 jbaker@HartfordBusiness.com Amy Orsini Events Manager, ext. 134 aorsini@HartfordBusiness.com Kaleigh Hickey Events Coordinator, ext. 137 khickey@hartfordbusiness.com Christian J. Renstrom Advertising Director, ext. 126 crenstrom@HartfordBusiness.com David Hartley Sr. Accounts Manager, ext. 130 dhartley@HartfordBusiness.com William C. Lambot Sr. Accounts Manager, ext. 128 wlambot@HartfordBusiness.com John Vuillemot Sr. Accounts Manager, ext. 133 jvuillemot@hartfordbusiness.com Anabela Maia Account Manager, ext. 131 amaia@HartfordBusiness.com Raki Zwiebel Credit and Collections Manager Valerie Clark Accounting Assistant/Office Manager Kim Vautour HR Director Gail Lebert Chair, Executive Advisory Board P R O D U C T I O N Lynn Mika Production Director/Marketing Coordinator, ext. 140 lmika@HartfordBusiness.com Christopher Wallace Art Director, ext. 147 cwallace@HartfordBusiness.com William DeVito Digital Ad Manager/Graphic Designer, graphics@HartfordBusiness.com Peter Stanton CEO pstanton@nebusinessmedia.com Joseph Zwiebel President & Group Publisher, ext. 132 jzwiebel@HartfordBusiness.com Mary Rogers Chief Financial Officer; mrogers@nebusinessmedia.com Subscriptions: Annual subscriptions are $84.95. To subscribe, visit HartfordBusiness.com, email hartfordbusiness@ cambeywest.com, or call (845) 267-3008. Advertising: For advertising information, please call (860) 236-9998. Please address all correspondence to: Hartford Business Journal, 15 Lewis Street, Suite 200, Hart ford CT 06103. News Department: If you have a news item: Call us at (860) 236-9998, fax us at (860) 570-2493, or e-mail us at news@HartfordBusiness.com Hartford Business Journal accepts no responsibility for unsolicited manuscripts or materials and in general does not return them to the sender. Hartford Business Journal (ISSN 1083-5245) is published weekly, 52 x per year — including two special issues in December — by New England Business Media LLC, 15 Lewis Street, Suite 200, Hartford CT 06103. Periodicals postage paid at Hartford, CT. Tel: (860) 236-9998 • Fax (860) 570-2493 Copyright 2016. All rights reserved. Postmaster: Please send address changes to: Hartford Business Journal P.O. Box 330, Congers, NY 10920-9894 www.copyright.com ConnectiCare ONLY A HOSPITAL THIS ADVANCED CAN CONTAIN ALL THE POSSIBILITIES TOMORROW HOLDS. It's new from the ground up. And it's going to surround the patients of Connecticut with even more possibilities. Introducing our new patient care tower. Paired with renovations to the existing UConn John Dempsey Hospital, it's bringing a new level of advanced care to the people of our region. Rising eleven floors above our Farmington campus, the new tower has been engineered with the latest medical advancements to bring new comfort and efficiency to your patient experience. The new tower features 169 thoughtfully designed, private patient rooms and key patient areas such as the emergency department, surgery suite, and inpatient rehab space. It's an incredible step forward for health care in Connecticut, and we're proud that you can call it yours. health.uconn.edu/opening "I think most insurers feel this is some- thing that is such a big business segment that they don't want to ignore it," Maehr said. She said aging populations in Connecticut and many other states are what's drawing insurer interest. Insurers are also interested in keeping as many customers as possible, whether they're rich, low income, working or retired. Offer- ing products on exchanges, in Medicare and to businesses enables that sort of retention. Update: Broker spat settled Earlier this year, four high-volume bro- kers that won a preferred broker contract from Access Health CT were upset when ConnectiCare informed them that their com- missions would be 25 percent lower than the brokers believed their contracts stipulated. Access Health CEO James Wadleigh fretted at the time that the situation could damage rela- tions between the brokers — who sold thousands of ConnectiCare plans during the enrollment period — and the exchange's leading insurer. But it turns out the worry was short-lived. Wise said the matter, which he characterized as a miscommunication, had been resolved. Jennifer Lovett, owner of South Windsor's Crystal Financial, confirmed that she was made whole by ConnectiCare approximately six weeks after the Hartford Business Jour- nal documented the dispute in a Feb. 15 story. She said she intends to keep selling Connecti- Care plans in the coming enrollment period. "Since then, I think this has actually improved our relationship with them," Lovett said. "They're still a good company, regard- less of whether we had differences. We still have to do what's right for the client, and for a lot of clients, that is the right product." n Wise said ConnectiCare is "all in" when it comes to its commitment to the state's insurance market. P H O T O | S T E V E L A S C H E V E R

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