Hartford Business Journal

14 Hartford Business Journal • March 28, 2016 www.HartfordBusiness.com 14 Hartford Business Journal • March 28, 2016 www.HartfordBusiness.com BEST PL ACES TO WORK IN CT 2016 Small acts, big investments drive Hinckley staff satisfaction By Matthew Broderick Special to the Hartford Business Journal W hen Meg DeLeo, an office admin- istrator at Hinckley Allen, joined the Hartford law firm last July, she noticed similarities to other firms where she's worked: good benefits, hard work and a strong client focus. Since then, DeLeo says she has come to appreciate the subtle differences that make her new employer special to her. "The managing partner sends frequent emails, mostly a thank you message to employees," DeLeo said. "He's the top person in the firm and is very busy, but it's the [posi- tive tone] of the message [that I like]." For the 60 employees of the firm's Hart- ford office, which opened in 2008, it is those little things — alongside a culture that pro- motes empowerment, skill development and collaboration — that has fueled employee satisfaction and loyalty. David Rubin, the managing partner of the firm's Hartford office — one of six northeast- based regional offices — said he understands that making employees feel valued drives a positive workplace culture. "Our senior management is strongly invested in creating and maintaining the Hinckley Allen culture," Rubin said, noting the firm's partners regularly solicit feedback from employees to make improvements. "We truly listen to what they have to say; we embody the behaviors and attributes we believe to be at the core of our firm," Rubin said. Jean McCarthy, a legal secretary who's been with Hinckley since 2008, says she feels empowered at the firm to discuss any issues or suggestions. "I've never felt that what I had to say didn't matter or was irrelevant," she said. McCarthy points to the firm's staff com- mittee, which she has served on, as an exam- ple of that empowerment. The committee, comprised of all levels of employees, coordi- nates the firm's charity and volunteer events. In addition to helping build internal work- place relationships, committee members also volunteered on community projects including at a local soup kitchen, cleaning up a park, supplying kids with backpacks, and providing Thanksgiving meals for dis - advantaged families. For Rubin, providing opportunities to bal- ance work and outside activities — like vol- unteering — is an area where his firm excels. "In the practice of law, it isn't unusual for firms to pile on the work and expect employees to toil long and hard," he said, "but we recognize the need for a quality life that includes time to enjoy family and participate in outside activi- ties that fulfill us as people." Equally important to Rubin is his firm's investment in skill development. "We choose our employees carefully and are dedicated to employee development to help our people be successful in their work," he said, noting the firm offers a range of opportunities from formal education and outside seminars to membership in relevant associations and internal mentorship. As a result, Rubin explained, a number of attorneys and staff have been with the firm from 20 to 40 years. But success is not all the firm celebrates, according to DeLeo. "We have a birthday cel- ebration with cake for all [employees in the office]," she said, explaining that firm-wide social gatherings — like a monthly lunch cour- tesy of the firm — foster better working rela- tionships with co-workers . "It's an opportunity for everyone to gather together," DeLeo said. "And when you know each other better, you work better together." McCarthy agrees. "The best part of being at Hinckley Allen is the working relationship I have with the attorneys I work for," she said. "It's more of a partnership than a supervisor and subordinate; I am respected as a valuable member of the team." n Hinckley Allen staff take in a ball game. L ARGE COMPANY CATEGORY # B ES T P LA C ES TO W O R K I N C T 2 H i n c k l e y A l l e n

• Cover