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P r o f i l e s i n e x c e l l e n c e M a i n e — A P h oto P o rt r A i t o f t h e P i n e t r ee S tAt e 127 Each year, Mercy provides in excess of $10 million in community benefits and care for the poor, including charity care, pro-bono services, community education, and prevention outreach. Above: Dr. John Devlin consults with a patient at Mercy's Mattina R. Proctor Diabetes Center. Below: Mercy's extensive network of hospital, primary, express, and specialty care locations brings health care where people live throughout Southern Maine. Maine's first and only hospital to receive the Gover- nor's Award for Business Excellence; and the exclusive health care provider for the Maine Red Claws. In recent years, Mercy has evolved into a health care provider increasingly dedicated to outpatient services, and it has built an extensive Primary and Ex- press Care network to bring care where people live. Primary Care facilities now exist in Yarmouth, Portland, Windham, Standish, Westbrook, Gorham, Falmouth, and Falmouth. Four Express Care Practices are located in Gorham, Westbrook, Windham, and Yarmouth and are open seven days a week from 8:00 am to 8:00 pm. They are a convenient and low cost al- ternative to using the Emergency Room. Mercy's network of Specialty Providers includes Addiction Medicine, Cardiology, Eating Disorders, Gastroenterology, Hematology/Oncology, Otolaryn- gology (ENT), Pulmonology, Wound Healing, Breast Care, Diabetes, Food & Ankle Orthopaedics, General Surgery, Obstetrics/Gynecology, Pain (Medical & In- terventional), and Urology/Urogynecology. The Orthopaedic Institute at Mercy, a partnership with the Southern Maine Orthopaedic Management Company, is a regional leader in physician-led, quality patient outcomes. With this partnership, 23 Orthopae- dic Surgeons from 7 separate practices cover the spec- trum of orthopaedic specialties, including total joint replacement, sports medicine, foot and ankle surgery, spine surgery, hand surgery, orthopaedic trauma, and pediatric orthopaedics. Mercy has earned The Joint Commission's Gold Seal of Approval™ in disease-spe- cific certification for its Hip and Knee Replacement Pro- gram as well as a disease-specific certification in Spine. Mercy, however, has always been about more than just bricks and mortar and high-tech advances. Since its founding in 1918, the organization remains true to its core value: compassion and respect for the dignity of every human being, in a setting of spiritual support. This commitment is embodied not only in the care provided to each patient, but also in how Mercy gives back to the greater Portland community. One example is Mercy's Gary's House, a "home away from home" for families of patients at any area hospital who cannot af- ford prolonged stays at a hotel when a loved one is seri- ously ill or injured; and McAuley Residence, a transi- tional housing program for women and their children. Each year, Mercy provides in excess of $10 million in community benefits and care for the poor, including charity care, pro-bono services, community education, and prevention outreach. The comprehensive diabetes education offered through The Mattina R. Proctor Dia- betes Center at Mercy is just one example of this benefit. For nearly a century, Mercy has filled a unique niche in greater Portland's health care community. In today's uncertain world, Mercy's commitment contin- ues to provide the care needed, where it's needed.