Worcester Business Journal

8 Business Profiles 2015 Worcester Business Journal www.wbjournal.com T he adage, "Change is the only constant in life," certainly applies in today's world where advances in science, research and education are transforming the way we live. At Clinton Savings Bank, change has become synonymous with advanced technology, industry expertise and innovation that fos- ter better customer service in the 21st century. From its inception in 1851, Clinton Savings Bank has been committed to meeting the needs of its customers by offering numerous banking product options, facili- tating the loan process and providing customized ser- vices. The Bank's newest initiative aims to "change the way you bank," whether for business or personal rea- sons. In addition to a variety of checking and savings accounts for students, children, special occasions and retirement and certificates of deposit, retail customers can find distinctive products such as Gift and Prepaid Debit Cards and personalized debit cards featuring a photo of their choice at Clinton Savings Bank. Personal customer service advisors can help customers choose mortgage, auto and home equity line of credit (HELOC) loans that best suit their specific needs. Technologically speaking, Clinton Savings Bank ranks among the most e-savvy financial institutions in the area. With Chromebooks in every branch, custom- ers can be easily educated on all e-services from online banking and bill pay, to Person to Person email pay- ments, eStatements and mobile apps, which can all be activated at the branch. By early summer, consumers will be able to make mobile deposits. In addition to unique services for personal banking customers, CSB offers a host of amenities for commer- cial customers with a concierge-like service approach where a Relationship Manager for each commercial customer addresses all their personal and business financial needs. From small business, business and commercial, non- profit, association and municipality checking, term loans, and lines of credit, to real estate and farm financ- ing, SBA and MassCap loans, remote deposit capture, and business credit cards, along with our personal products, CSB works to make it easier for our custom- ers to achieve their business and personal financial goals. This combination of outstanding service to all of its customers and the community-at-large has drawn rave reviews from those who do business with Clinton Savings Bank. Consumers appreciate the accessibility, knowledge and willingness of CSB's "all-star" staff to offer sensible solutions to their banking questions. Commercial banking customers praise Clinton Savings Bank for the personal connections with their Relationship Managers and other staff. Many business- es applaud specific banking personnel for their profes- sionalism and assistance in facilitating requests, serving as a sounding board and helping make their concepts a reality. Susan and Rick Preston of Preston Productions in Marlboro, say, "At Preston Productions, we're devoted to innovation, creativity and ethics in all aspects of what we do. We found that Clinton Savings Bank sub- scribes to these same qualities as well, which makes working with CSB a seamless experience." Ted and Kim Goodnow of Woodmeister Master Builders of Holden echo that sentiment. "Creating award-winning home interiors requires us to have a keen understanding of our customers' vision," the cou- ple says. "CSB's award-winning commercial lending team created a custom loan package designed around our vision for Woodmeister Master Builders." Most definable for Clinton Savings however, is the outreach to many local non-profit agencies, area sports teams, schools and community organizations. With a history of accountability, professionalism, credibility, teamwork and commitment to community, Clinton Savings Bank has always delivered quality ser- vice and will continue to change how you live, how you work and how you bank. n c L I N t o N , m a clinton savings Bank Address: 220 Church Street, Clinton, MA 01510 Phone: 888-744-4272(4CSB) Website: clintonsavings.com Product or Service: Banking/Financial services No. of Employees: 116 Head of Company: Robert J. Paulhus Jr., President & CEO Year Founded: 1851 (l-r) Ted and Kim Goodnow of Woodmeister Master Builders and Susan and Rick Preston of Preston Productions Clinton Savings Bank: Changing the way you bank P h o t o / C o u r t e s y

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