Worcester Business Journal

22 Business Profiles 2015 Worcester Business Journal www.wbjournal.com P referred Mutual Insurance Company pro- vides property and casualty insurance cover- age to more than 235,000 individual and business customers through a network of more than 450 independent agents through- out Massachusetts, New York, New Jersey, and New Hampshire. The mutual insurance company, in business since 1896, employs more than 270 employees and is headquartered in the Northeast. What makes Preferred Mutual the confident choice? Comprehensive Coverage Many insurers offer great products, but Preferred goes the extra mile to ensure that your coverage meets your needs. As a mutual insurance company that does not have shareholders, Preferred Mutual operates solely based on the needs of policyholders. With an entire workforce devoted to providing excellent customer service, we are here when you need us most, ready to answer your ques- tions and adapt to your needs. Selling our products through a network of independent agents ensures that you get the added benefit of local knowledge about insurance risks unique to your area. As your business partner, we value the relationship we have with you, and the one that you have with your independent agent. Dependable Service In business since 1896, Preferred has stood the test of time, adapted and thrived with modern technology, and earned its status as an Outstanding Super Regional carrier. The Company has received an "A" for excellent rating for more than ten years from A.M. Best, confirming its finan- cial strength and security. Our Company is a preferred carrier among agents, and, as such, has been recognized as an industry leader by independent organizations like Independent Insurance Agents and Brokers of New York (IIABNY), Professional Insurance Agents (PIA), and the Insurance Journal. And, in 2014, Conning, Inc., an invest- ment management company for the global insurance industry, identified Preferred as a growth and profit leader in personal lines insurance over a ten-year period. Smarter Solutions Insurance is complex; our job is to help you make sense of it all. At Preferred, we are always searching for new and innovative ways to do business and make your customer experience easier. We empower our employees at every level to make decisions, leading to more efficient cus- tomer service calls for you. We offer paperless policies with online account access, leading to less clutter and an easier way to manage your policies. We help our policy- holders save money where they can by offering discounts and the option to combine multiple policies. And our website is an informational resource for all visitors, pro- viding tips to prevent claim-related catastrophes, educa- tional videos, commonly-needed insurance forms, and links to additional disaster-preparedness websites. Our Promise Live Assured. It's a feeling that you get when you know that everything is going to be ok. It's the freedom to live your life and run your business without worrying about all the things that could happen. It's the ultimate peace of mind. That's how we want you to feel, knowing that you're insured by our superior products and protected by our unsurpassed service. Live Assured is a promise made by Preferred Mutual to its employees, agent partners, and policyholders that they can live confidently without fear of what lies ahead. For more information or to find an independent agent near you, visit www.preferredmutual.com. n Why Preferred Mutual is the Confident Choice N e w B e r L I N , N y Preferred mutual Insurance company Address: One Preferred Way, New Berlin, NY 13411 Phone: 800-333-7642 Fax: 607-847-8046 Website: www.preferredmutual.com Product or Service: Property and casualty insurance provider selling personal and commercial products through a network of more than 450 independent agents in New York, New Jersey, Massachusetts and New Hampshire No. of Employees: 270 Top Executives: Christopher P. Taft, President and Chief Executive Officer Year Founded: 1896 P h o t o s / C o u r t e s y

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