Worcester Business Journal

18 Business Profiles 2015 Worcester Business Journal www.wbjournal.com Health New england Address: One Monarch Place, Suite 1500 Springfield, MA 01144-1500 Phone: 800-842-4464 Website: hne.com Product or Service: Health Insurance, including Commercial, Medicare and Medicaid Solutions Number of Employees: 300+ Head of Company: Maura McCaffrey, President & CEO Year Founded: 1985 W hen Health New England was established in 1985, the company asked itself and the Western Massachusetts community, "How can we help?" at question became the founding principle of this Springfield-based health insurance carrier. Today, Health New England is committed to improving the lives of members by keeping them healthy with wellness programs that drive down the cost of healthcare and health insurance. And when people do get sick, Health New England makes it easy to get care. Health New England's network of high caliber providers throughout Central and Western Massachusetts offers a strong safety net of care with broad and comprehensive benefits. Serving Worcester County To meet the growing needs of the community, Health New England's neighborhood is also growing. In 2014, Health New England expanded its service area to include all of Worcester County. "Health New England is excited to offer employers in Worcester County a provider-owned health plan with innovative products, an integrated approach to care management and direct access to the local providers that members want to see," said Jody Gross, Vice President of Sales for Health New England. e service area expansion covers all of Worcester County and includes seven in-plan hospitals and more than 2,200 providers. Employers may select from fully- funded or self-funded plans. Health New England will continue to deepen its relationships in Worcester County, leveraging existing relationships with its partners in the region and creating new ones. "Our mission to provide for the healthcare needs of our members, deliver superior value and act as a leading community citizen drives our company's commitment to improve the quality of life and health status of the communities we serve," said Maura McCaffrey, President and CEO, Health New England. "Now we're eager to build relationships in Worcester County and deliver the great care, service, and community engagement that our members and business partners expect from us." Focused on Wellness Health New England offers members the same great benefits in Worcester County that it offers in Western New England: Integrated Care Management, no referrals for in-plan specialists, community focused care, personal and dependable service, and a Healthy Directions wellness portal powered by WebMD. roughout Central and Western Massachusetts in 2014, Health New England brought outcomes-based wellness programs to 17 employers and more than 3,200 employees, completing more than 1,100 biometric screenings. Recently, Health New England launched its Cost of Care Estimator Tool, which provides transparency for members into the cost of common procedures. Health New England is also in the first phase of a multi-year investment in its digital presence, overhauling its website and various portals to promote wellness, simplify health insurance and create a better online experience. About Health New England Health New England is a non-profit health insurance carrier based in downtown Springfield at One Monarch Place. Today, more than 5,000 employers and 190,000 members choose Health New England as their health insurer. Health New England offers a diverse product line with plans for the employer and individual markets. Health New England has a strong commitment to the health and well-being of its members and the communities it serves, working with local care and service providers to foster partnerships that support the diverse needs of all of their customers. To learn more about Health New England, visit www.hne.com. n Health New England: Growing in Worcester County s P r I N G F I e L D , m a P h o t o s / C o u r t e s y

• Cover