QRCA Views

QRCA-09.2014

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18 QRCA VIEWS FA LL 2 014 www.qrca.org n TRENDS n DAMN, DARN, AND F*** Gender influences word choice By Annie Pettit Chief Research Officer, Peanut Labs n Vice President, Standards, Research Now n Toronto, Ontario, Canada n apettit@researchnow.com DARN DAMN I learned how to type in Grade 9. It was horrible. The teacher called out series of letters and we had to type along with her. H H H. G G G. H H H. These days, typing is like breathing. Parents put tablets in front of their 3-month old babies and soon those babies are picking out pictures, numbers, and let- ters. You type, therefore, you are. You use social media, therefore, you are. But the words people use differ so much. Our reading choices, schools, cul- ture, life stages, cohorts, friends, and fami- ly mean that each of us has created a unique personal dictionary that we access differently, depending upon what we're doing. You'll never catch me using harsh profanity in social media, but you might catch me using it in real life. You'll proba- bly hear me say gotta, woulda, or should of in real life, but you'll only ever see me write have got to, would have, and should have. In this article, I'll outline some of the insights my company gleaned recently about ways that people express themselves in the online space in terms of things like slang, profanity, acronyms, and grammar, according to their gender and age. We focused on five to 15 of the most com-

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