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Hartford: Photographic Moments

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1 3 4 H a r t f o r d Cigna Grounded in centuries' old strong tradition of insurance, Bloomfield-based Cigna has become a leader in health services around the world. T he company traces its roots to 1792, when the Insurance Company of North America (INA) was founded in Philadelphia after meetings in Independence Hall. Nearly a century later, Connecticut General Life Insurance Company (CG) was founded in 1865 by Guy Phelps, M.D., a Simsbury native. Cigna, one of America's 10 oldest public companies, resulted from the merger of INA and CG in 1982. Today Cigna is focused on a future of sustainable worldwide growth by dedicating itself to helping peo- ple improve their health, well-being and sense of secu- rity. The company operates in more than 30 countries and jurisdictions worldwide and has 66 million cus- tomer relationships. Consumers have long been passive about their health, reactive when they became sick, and virtually powerless when dealing with what is often a confusing and fragmented health care system. Today, however, people have a far greater interest in being involved. They actively seek health information, counseling about wellness and care and want to make choices based on quality and cost. In other words, they desire to be in control. As a result, much of the traditional insurance benefits — such as basic claims processing and contracting with health care professionals — are now considered simply the price of entry. Cigna is looking to go far beyond simply managing "sick care." Led by President and Chief Executive David M. Cordani, Cigna has embraced a global strategy for growth entitled "Go Global, Go Deep and Go Individual" and launched a new Go You brand in 2011 — an innovative approach to meeting the evolv- ing health and well-being needs of consumers. Cigna's Go You approach is all about leveraging the compa- ny's 33,000 global employees to support and nurture the unique strengths of every one its customers — so that each and every individual can reach their full potential. To that end, Cigna supports its customers world- wide with 24/7/365 access in 150 languages, and health consultation and coaching. Cigna doctors, nurses, pharmacists, clinicians, health coaches and service teams work to engage and empower each cus- tomer through the media of their choice: online, on the phone, through mobile devices, and Facebook and Twitter. And the company works closely with one mil- lion health care professionals to ensure its customers have access to affordable, high quality health care. The company's integrated suite of health, pharmacy, behavioral, dental, dis- ability, life, accident and international products and services are offered to public, private and union customers around the world. As a result, Cigna continues to thrive in a dynamic and challenging envi- ronment. With 2010 revenue of $21.3 bil- lion, Cigna is 122 on the Fortune 500 list of largest U.S. corporations. Cigna's mission extends to the commu- nities it serves locally, nationally, and across the globe: promoting wellness, expanding access to health information and services, developing leaders and encouraging collaborative, sustainable problem- solving approaches. Local initiatives include lead spon- sorship of the National Champion UConn Men's Basketball Coach Jim Calhoun Cancer Challenge Ride and Walk in Simsbury. Nationally, Cigna is a lead spon- sor of the March of Dimes ® March for Babies SM , the United Way, the Juvenile Diabetes Research Fund and the Martin Luther King, Jr. Memorial. Cigna's global efforts range from natural disaster relief to instituting a Global Giving Fund to augment and expand existing community efforts. Through the Cigna Foundation, the company has awarded $8.8 million in grants to health, education and community organizations last year alone. But what the company gives back to the communities it Cigna's global headquarters in Bloomfield.

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