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BP-16 Hartford Business Journal • March 3, 2014 www.HartfordBusiness.com HBJBUSINESSPROFILES The #1 private health plan in America is coming your way! W ith a new office in downtown Hartford's City Place II staffed by local, community-minded employees, Harvard Pilgrim is focused on serving the health care needs of Connecticut. We're driven by a passion for making health care work better for the people and communities we serve. Harvard Pilgrim collaborates with consumers, doctors, employers and brokers to offer innovative, customized solutions delivered with exceptional service, with a sharp focus on improving outcomes, reducing costs and providing a better care delivery experience. We've been consistently named the country's #1 private health plan by the National Committee for Quality Assurance. We're the only private health plan in the nation to be named #1 for member satisfaction and quality of care for 10 consecutive years.* As a community-focused, local not-for-profit health plan, Harvard Pilgrim brings Connecticut's employers and their employees an attractive alternative through strong value, credibility and commitment. That includes extending our leadership role in customer service, clinical quality and health engagement, as well as care delivery. We offer a wide range of coverage options, including cost-saving consumer-driven plans and comprehensive plans for self-insured organizations. Plus, we have innovative yet simple-to-understand plans like our Open Access HMOs, PPOs and a PPO featuring three free PCP visits. And when employees live and work in different parts of the country, employers can turn to Harvard Pilgrim for national coverage solutions (fully insured products are pending regulatory approval by the Connecticut Insurance Department). Harvard Pilgrim has long been recognized for leadership and innovation in prevention and disease management. Whether it's through online tools or working with a personal health coach, members can count on our resources to help them make healthier lifestyle decisions. Care management programs and dedicated nurse care managers also support members dealing with chronic and complex conditions, helping to minimize complications and improve their well-being. We invest in the community through the Harvard Pilgrim Health Care Foundation, which provides the tools, training and leadership to help improve health. Since 1980, the Foundation has awarded more than $130 million to support programs that promote healthy eating and active living for children and families, enrich local schools and make health care more equitable. In 2013, the Foundation distributed more than $2 million in grants to nearly 1,000 nonprofits throughout our region. Employee service and giving are also integral to our investment in the community. In 2013, 98% of Harvard Pilgrim employees participated in at least one service or giving program. This year, Foundation affiliations include membership in the Connecticut Public Health Association and the Hartford Childhood Wellness Alliance. In addition, we're planning an employee service day this spring for the Hartford community. We also put science to work for the communities we serve. The Harvard Pilgrim Health Care Institute's Department of Population Medicine is a unique collaboration between Harvard Pilgrim and Harvard Medical School, focused on improving population health, health care delivery, quality and costs through research and teaching. Because they share their findings with Harvard Pilgrim and many key agencies and government organizations, the Institute supports health improvement across the entire health care system. We're proud of the opportunity to serve the health care needs of Connecticut. * NCQA's Private Health Insurance Plan Rankings, 2011-14, HMO/POS. NCQA's Health Insurance Plan Rankings 2010-11 – Private. U.S.News/ NCQA America's Best Health Insurance Plans 2005-2009 (annual). Amer- ica's Best Health Insurance Plans is a trademark of U.S.News & World Report. NCQA The State of Health Care Quality 2004. at Harvard Pilgrim's downtown Hartford office (l to r): Vin Capozzi, Sr. VP, Sales and Marketing; Mickey Herbert, Market Consultant; Beth roberts, Sr. VP, Expansion Markets; Eric Schultz, President & CEo. Harvard Pilgrim Health Care Address: City Place II 185 Asylum Street, 2nd Floor, Hartford, CT 06103 Phone: 860-757-6900 Fax: 860-757-6901 Website: www.harvardpilgrim.org Number of Employees: 1,100 Top Executives: Eric Schultz, President & CEO; Lori Shaver, Chief of Staff; Vin Capozzi, Sr. VP, Sales and Marketing; Charley Goheen, Chief Financial Officer; Bill Graham, Sr. VP, Policy & Government Affairs; Jack Lane, Chief Human Resources Officer; Tisa Hughes, Chief Legal Officer; Pranav Mehta, Sr. VP, Products; Deborah Norton, Chief Information Officer; Beth Roberts, Sr. VP, Expansion Markets; Michael Sherman, Chief Medical Officer; Rick Weisblatt, Sr. VP, Provider Network; Karen Young, VP & Chief Inclusion Officer Product or Service: PPO, HMO and POS plans; consumer-directed plans with health savings account, health reimbursement arrangement and flexible spending account options; comprehensive self-insured plans; national plan solutions for customers with employees across the country; and group retiree plans. Year Founded: 1969