MetroWest495 Biz

MetroWest495 Biz October 2014

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22 MetroWest495 Biz | October 2014 Cyprian Keyes Golf Club ...Enjoy the Experience... All-Inclusive Golf Outing Packages Meeting Rooms with Private Patios Best Pricing on Corporate Golf Balls Contact Deborah Murphy, Director of Sales and Catering at 508.869.9900 extension 18 or deborahm@cypriankeyes.com to discuss your corporate meeting and golf outing needs. Come experience all that we have to offer. WWW.CYPRIANKEYES.COM 284 East Temple Street Boylston, MA 01505 www.facebook.com/cypriankeyes Cyprian Keyes Golf Club ...Enjoy the Experience... Contact Susan Piper at 508.869.9900 extension 18 to discuss your corporate meeting and golf outing needs. Come experience all that we have to offer. All-Inclusive Golf Outing Packages Meeting Rooms with Private Patios Best Pricing on Corporate Golf Balls WWW.CYPRIANKEYES.COM 284 East Temple Street Boylston, MA 01505 www.facebook.com/cypriankeyes WWW.CYPRIANKEYES.COM 284 East Temple Street Boylston, MA 01505 www.facebook.com/cypriankeyes Cyprian Keyes Golf Club ...Enjoy the Experience... Contact Susan Piper at 508.869.9900 extension 18 to discuss your corporate meeting and golf outing needs. Come experience all that we have to offer. All-Inclusive Golf Outing Packages Meeting Rooms with Private Patios Best Pricing on Corporate Golf Balls B E S T O F B U SI N E S S Awards B E S T O F B U S I N E S S 2014 W o r c e s t e r B u sin ess J o u r n a l W o r c e s t e r B u s i n e s s J o u r n a l ' s Please Join Us In Honoring... November 14, 2014 Tuckerman Hall, Worcester, MA • 12:00pm - 2:00pm Business Women In Outstanding REGISTER ONLINE AT: www.wbjournal.com/womeninbusiness 2014 Honorees will be announced in Worcester Business Journal's October 27 edition Cost: $50 Space is limited! Pre-Registration Required Presenting Sponsor Media Sponsor Speaker Sponsor: Supporting Sponsors: ing back to the early 1980s. Usoff and Feldman wrote that this highlighted a need for a stronger focus on honing verbal and written communication skills as part of accounting coursework. At the same time, Usoff began requiring students to write article sum- maries on accounting topics. Students were resistant, she said. But she explained to them that their accounting skills were of no use if they weren't effective communicators. Adoption of technology has made the issue more important for accoun- tants. Because technology streamlines some accounting processes, Usoff said that affords young accountants more time to work face-to-face with clients. "What firms are finding is they're putting newer employees in front of clients earlier, so they really need someone that they can feel confident about putting in front of a client," Usoff said. Clark dean: It's the little things Little details matter too, Usoff said. She recently conducted an orienta- tion program for incoming graduate students. They were required to turn in a mock case analysis, and one group spelled the organization's name incor- rectly. Usoff used it as a teachable moment, telling her students that what may seem like a minor gaffe can make a bad impression on a client. Usoff thinks students' laid-back approach to the workplace is as much a product of today's public education system as it is a product of technology. Public schools focus more on critical thinking and originality of thought, and less on standardization and rote memorization, Usoff said. And she thinks that's generally a good thing. So when she finds herself explaining to students who have gone through the system that traditional business etiquette is vital, she admits she feels a bit hypocritical. She can also imagine her children, ages 19 and 24, arguing with her that intelligence and talent should trump all. But she pushes back. "I tell them, 'The people you're going to work for are like me'.'" n SOFT SkIllS continued from page 13 s

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