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The Central Mass/MetroWest Health Care Resource Guide • 2014 – 2015 9 At the Forefront of Integrated Care Seven Hills Foundation knows the challenges people face while navigating the health and human services landscape to understand the research, diagnosis and treatment for themselves or their loved ones. From this, we've emerged as the premier "Integrated Health & Human Services Network," providing integrated care with compassion through an array of supports that include: n Developmental Disabilities n NeuroCare/Brain Injury n Behavioral Health n Medically Intensive Residential Care n Dental Facilities for Individuals with Disabilities Our person-centered services are built upon evidence-based, integrated practices for children, adolescents, adults, and seniors. To learn more, call 508.755.2340 or visit www.sevenhills.org. 81 Hope Avenue, Worcester, MA 01603 • 508.755.2340 • www.sevenhills.org Family Health Center of Worcester, Inc. WWW.FHCW.ORG Family Health Center of Worcester is dedicated to improving the health and well-being of all residents in the Greater Worcester area, especially culturally diverse populations, by providing access to afford- able, high quality, integrated, comprehensive, and respectful primary health care and social services, regardless of patients' ability to pay. Established in 1972, Family Health Center of Worcester offers a broad range of health services, including family medicine, maternal child health care, mental health / behavioral health care, dental care, urgent care, vision services, 340B pharmacy, lab, radiology, WIC nutrition services, school-based health centers, and specialty programs. Services are offered in 37 languages for over 33,000 area residents. Now accepting new patients at our convenient locations! Family Health Center of Worcester 26 Queen Street, Worcester, MA, 01610 (508) 860-7700 Family Health Center at Webster Square 645 Park Ave., Worcester, MA, 01603 (508) 792-7580 Family Health Center - Southbridge 32 Orchard Street, Southbridge, MA, 01550 (774) 318-1445 care providers have implemented, allow individuals to monitor their health, communicate more easily with providers and actively participate in their own care. Patients are also putting personal technology tools to good use when it comes to health. Smartphone apps enable them to monitor heart rates, blood sugar and oxygen levels, body mass index and other metrics. Com- fortable with at-home self-care, some patients are now using medical de- vices such as pulse oximeters, spirom- eters, blood pressure cuffs and other monitoring devices. at data can then be instantly transmitted to pro- viders who can monitor health condi- tions remotely, avoiding unnecessary hospitalizations and reducing health care costs. Also, the growing popularity of ge- nomics is helping identify personal health risks and determine specific screenings and interventions to main- tain good health. Personalized medi- cine, based on genomic test results, will treat the individual rather than follow a one-size-fits-all approach. Hospitals are contributing to the pub- lic discourse by studying population health analytics. As hospitals collect data and store it in centralized data warehouses, the medical community and the public can use the informa- tion to help determine appropriate treatment options. Growing attention to patient-driv- en care prompted the establishment of the patient centered medical home (PCMH), a model that organizes and coordinates patient care across the health spectrum with an emphasis on accessibility, quality, safety and keep- ing the person healthy throughout his lifetime. Also, accountable care orga- nizations (ACO), a variety of provid- ers that includes internists, cardiolo- gists and orthopedists to neurologists, gastroenterologists, mental health professionals and others assembled within one organization, deliver coor- dinated care that will eliminate errors and duplication of effort while reduc- ing costs. Consumers are now lobbying for price transparency and providers, hospitals and insurers are respond- ing. For example, some medical prac- tices and hospitals list the costs of office visits and routine procedures on their websites. However, Steven Dr. Armin Ernst, President & CEO, Reliant Medical Group Dr. Eric W. Dickson, President & CEO, UMass Memorial Health Care continued on page 11