Worcester Business Journal

36 Worcester Business Journal | October 19, 2026 | wbjournal.com WORCESTER, Mass. — For a small business, managing employee benefits can be a big responsibility, so having a partner who is accessible and responsive can make a true difference. at's one of the reasons Altus Dental™ has maintained a strong presence in the region's small-business community for 25 years. Today, Altus Dental serves more than 400,000 dental and vision members across Massachusetts and the surrounding New England region. Rather than taking a one- size-fits-all approach, Altus Dental works to understand the needs of each business and provides tailored support. Its locally-based team is focused on problem-solving and helping brokers and HR teams navigate the complexities that can come with offer- ing dental and vision benefits. And that com- mitment doesn't go unnoticed. Instead of becoming another account, local busi- nesses have access to a team that knows their needs and is there to help when those needs change. "Being a partner with Altus Dental Insurance, our not-for-profit Retailers Association of MA cannot be more pleased with the service, professionalism and ded- ication of the entire Altus team," said Joe Barnes, Business Development Director at Retailers Association of Massachusetts (RAM). "From policy underwriting to the service department to the claims department, they run a first-class operation and always put the insured and their mem- ber groups above all else." at personalized approach is a key part of what company leaders call the Altus Advantage, and it's an approach that has helped Altus Dental nearly double its mem- bership in just the last four years while maintaining a 94% member satisfaction rate. Altus Dental says its commitment to the small-business com- munity remains strong. "We are proud to have served the local community for the past 25 years, and we look forward to con- tinuing our efforts to serve Massachusetts and the surrounding region," said Altus Dental Vice President of Sales and Business Relations, James Kinney. "It is because of our loyal members and dedicated staff that Altus Dental has remained a leading dental and vision benefits partner for businesses of all sizes, and we are committed to continuing our service to our members and business partners in the years to come." e value of a benefits package isn't lim- ited to what's printed on a plan document. It's also about what happens when a busi- ness needs help. Altus Dental provides businesses with comprehensive dental and vision options, affordable rates and flexible plans, along with easy access to in-network care. ere are more than 11,000 participat- ing dental locations locally and more than 420,000 nationally, plus a customer service team focused on going above and beyond. e company also offers one-stop shopping for dental and vision insurance, helping simplify the process for employers and their employees. "Our products have always been and always will be designed with our members' unique needs in mind," said Kinney. "Over 25 years, we're proud to have grown in a way that stays true to who we are." For Altus Dental, showing up for small businesses isn't a new strategy. It's part of the company's history. As the company looks toward its next 25 years, that philos- ophy remains at the center of its growth. Because for a small business, a benefits part- ner shouldn't just be there when it's time to choose a plan. ey should be there when you need them. To learn more about Altus Dental's dental and vision plans and how they can benefit your business, visit altusdental.com or con- tact its team of experts today. Altus Dental's Commitment to Local Businesses Proves Personalized Service Matters For 25 years, Altus Dental has built its reputation on showing up for businesses across New England 94% overall member satisfaction 25 years serving Massachusetts 1,100 participating dental locations locally 400k dental and vision members "Being a partner with Altus Dental Insurance, our not-for-profit Retailers Association of MA cannot be more pleased with the service, professionalism and dedication of the entire Altus team." Joe Barnes, Business Development Director, Retailers Association of Massachusetts (RAM) TO LEARN MORE VISIT altusdental.com OR CALL 877-223-0588 S P O N S O R E D A D V E R T I S E M E N T

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