Hartford Business Journal

16 HARTFORDBUSINESS.COM | SEPTEMBER 8, 2025 "Our youngest colleagues today are not necessarily reliant upon their memories at all times to recall infor- mation," Yoo said. "What they need to do is understand how to access good information and make good judgments based on that." In the past, the development of the internet, searchable databases and online journals dramatically changed medical care and education, he said. The transformation happening now involves technology doing some of the information gathering and anal- ysis previously performed by people. 'A new colleague' Dr. Barry Stein, HHC's vice pres- ident and chief clinical innovation officer who founded the Center for AI Innovation in Healthcare, says training physicians to work with AI involves three key components. First, pair "influential leaders" in a healthcare organization with younger clinicians and academic partners "to work on a problem that's important to the clinician," so they can "witness how the technology can help solve a problem they can't solve," he said. Second, show physicians that the technology can go wrong, even in "a safe, organized environment," Stein said. For the third aspect, Stein cited a concept raised in the book, "Co-Intel- ligence," written by Ethan Mollick of the Wharton School of Business at the University of Pennsylvania. In the book, Mollick suggests considering AI as a "new colleague that you're meeting for the first time," Stein said. "Basically, what we say to our clinicians is, treat this technology like a new resident, like a new student. You don't know what they know. You don't know how dangerous they are. Use your critical thinking all the time to assess this new colleague." With those concepts in place, Hartford HealthCare is ready to help medical schools weave AI training into their curricula — a role it was recently invited to take on by Quin- nipiac University's Frank H. Netter MD School of Medicine in North Haven. Proceed with caution Dr. Lisa Coplit, interim dean of Quinnipiac's medical school, said she recently met with Stein to discuss creating a required curric- ulum that integrates AI into medical education and patient care. Coplit said AI is already trans- forming health care and education. Generative AI helps clinicians streamline workflows, expand access to care and "enrich learning for students," she said. "The next frontier, agentic AI, has the potential to reason inde- pendently," Coplit said, "offering clinical decision support that can reduce errors and enhance diagnostic accuracy." But the healthcare industry also needs to approach AI with caution, she said. "Issues of governance, safety, errors and the risk of cognitive deskilling are real and demand thoughtful oversight," Coplit said. "That is why AI education must go hand-in-hand with a renewed emphasis on the human dimen- sions of medicine. No matter how advanced technology becomes, the heart of medicine is the human connection." Time for an upgrade Dimitris Bertsimas, a vice provost and associate dean of business analytics at the Massa- chusetts Institute of Technology, has consulted with healthcare organizations for 30 years, including Hartford HealthCare over the past decade. Bertsimas says medical training has not changed since the 1920s and is long overdue for an upgrade, which should include teaching future physicians the pros and cons of AI. He noted that AI has made significant progress, for example, in reading mammograms "with overall higher accuracy than humans." AI also can assist physicians in making a diagnosis, and improvements are being made in AI reading electrocardiograms, he said. "We have a whole spectrum of AI curricula that are appropriate, and more are happening in minutes," Bertsimas said. "I would say the knowledge base in a year would be significantly more than this year, and then in two years it will be even more, and the capabilities are stronger." Local Roots, Regional Reach Pictured within this map are just some of the recent projects that have been financed by Dime Bank. Whatever your commercial lending needs are, Dime's experienced lenders are committed to helping your business and local community thrive. $3,500,000 Waterford $1,802,000 Milford $6,422,500 Danbury $4,200,000 Hartford $7,066,000 Manchester $1,188,000 East Hartford $8,500,000 East Granby $9,600,000 Enfield $2,700,000 Stamford $4,050,000 Plymouth NMLS ID #493990 EST. 1869 | MEMBER FDIC Community Banking Lives Here ™ dime-bank.com • 860.859.4300 • Colchester | East Lyme | Glastonbury | Ledyard | Manchester | Montville New London | Norwich: Broadway, Corporate, Norwichtown Stonington Borough | Taftville | Vernon | Westerly, RI Is your business next? Tech Continued from page 15 HOSPITAL AI ADOPTION BY LOCATION GEOGRAPHIC TYPE HOSPITALS USING AI (%) Metro hospitals 43.9 Suburban hospitals 28.1 Rural hospitals 17.7 Source: American Hospital Association Survey, via Federal Reserve Bank of St. Louis (2023 analysis)

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