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57 B U S I N E S S P RO F I L E S B U S I N E S S P R O F I L E S S P E C I A L A D V E R T I S I N G S E C T I O N "We believe the tone is set from the top," said Lotfey. "Matt and I are hands-on leaders who model the level of care and attention we expect across the agency. We've built a team that shares our service-first mentality, and we invest heavily in training, commu- nication, and technology to ensure that every client interaction reflects the high standards we've established. Whether we're work- ing with a startup, a growing business, or a first-time homebuyer, our goal is to simplify the insurance process and make our clients feel supported every step of the way. Consistency, accountability, and a deeply personal approach are what set us apart." As the agency looks ahead to the next decade, Lotfey Dennett remains focused on sustainable growth, continuing education, and building even deeper relationships within the community. e agency, featuring a team of 13 employees (11 who reside in Maine) that blend industry knowledge with local insight, is committed to remain a cornerstone of New England's insurance landscape by staying in tune with the latest insurance issues that present challenges for Mainers now and in the coming years. Over the past five years, the industry has been navigating a perfect storm of challenges – from inflation and rising construction costs to the increasing frequency and severity of weather-related events. ese pressures have led to major changes in coverage availability, underwriting guidelines, and premium pricing. is means insur- ance is becoming more complex – and more critical – than ever. "Our role as advisors is to help clients stay informed, anticipate change, and build smart, resilient insurance strategies in the face of a shifting landscape," Lotfey said. "Looking ahead, our goal is to continue growing Lotfey Dennett into one of the premier middle-market insurance agencies in the Northeast. We're focused on expanding our reach across Maine and New England, while deepening relationships with our existing clients and carrier partners. Equally important, we're committed to maintaining the core values that got us here – personal service, expert guidance, and a relentless focus on doing what's best for our clients. As their needs evolve, so will we." Trusted Partnerships at Add Value A key driver of Lotfey Dennett's success over the past decade has been the agency's collaborative approach to building strong profes- sional relationships with trusted advisors across industries. e agency regularly works alongside real estate professionals, mortgage lenders, financial advisors, and attorneys to help protect what matters most to their clients – whether it's a primary residence, seasonal home, investment property, vehicle, or a business startup or growing business. "ese partnerships allow us to offer a truly seamless client expe- rience," said Lotfey. "When someone is buying a home, launching a business, or planning for their family's financial future, insur- ance is a critical piece of the puzzle. By working closely with their trusted advisors, we can step in early, provide education, and craft thoughtful insurance solutions that align with their overall goals." Lotfey Dennett is particularly focused on deepening its work with financial advisors – consulting not just on property and casualty risks, but also providing life insurance solutions that support long- term financial planning, business succession, and estate strategies. "Life insurance is often overlooked or misunderstood, but it plays an essential role in protecting wealth and supporting generational planning," said Lotfey. "Financial advisors are in a great position to identify those needs, and we're here as a resource to help structure the right coverage – whether it's term life, whole life, or advanced solutions like key person and buy-sell agreements." By serving as a consultative partner to these professionals, Lotfey Dennett helps bring clarity to complex insurance decisions and ensures that clients receive advice that is not only accurate, but also aligned with their broader financial and personal objectives. l " I've been working with Lotfey Dennett Insurance for over 10 years as a small business owner, and I can't recommend them highly enough! Their expertise, responsiveness, and genuine care for my business have made a real difference. They always go the extra mile to f ind the right coverage and make insurance feel easy. It's a partnership I truly value. " — Krista Cole, Owner and Director of Operations, Sur Lie (Portland, Maine) and Gather Restaurant (Yarmouth, Maine) Mission statement: At Lotfey Dennett Insurance Brokers, our mission is simple: to provide a true concierge client expe- rience that sets us apart in the insurance industry. We are dedicated to insuring families and businesses across Maine, while proudly extending our services to clients throughout the U.S. By offering personalized guidance and access to top-rated national and regional carriers, we empower our clients with the freedom of choice and the confidence of trusted protection. P H O T O C O U R T E S Y O F L O T F E Y D E N N E T T I N S U R A N C E B R O K E R S Above: Lotfey Dennet staff

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