Worcester Business Journal

6 Worcester Business Journal | August 25, 2025 | wbjournal.com We are proud to celebrate Tom White, our President & CEO, and 4th generation leader! Tom's leadership, integrity, and vision inspire everyone at R.H. White. This recognition is a testament to the impact he continues to make—on our company, our people, and the communities we serve. Your R.H. White family is proud of you! R.H. White Companies, Inc. • 41 Central Street, Auburn, MA • (508) 832-3295 • www.rhwhite.com C O N G R A T U L A T I O N S ! Webster Five selects new finance chief after CFO's rise to CEO Aer Webster Five promoted its CFO Brian Westerlind to president and CEO, the Auburn-based bank has named his successor. Michael Reid will leverage his more than 14 years of banking and finance ex- perience as he assumes his new C-suite role managing Webster Five's financial operations, including strategic planning, performance management, and fiscal sustainability, according to an Aug. 14 press release. "We're thrilled to welcome Michael to our Leadership Team," Westerlind said in the release. "His ability to pair financial strategy with a deep sense of community purpose will help us contin- ue building an institution that customers can rely on for stability and opportunity." Before coming to Webster Five, Reid most recently worked in similar capacities at Enterprise Bank, headquar- tered in Lowell. As the bank's senior vice president, senior finance manager, he supervised finance and treasury, utilizing his skills in asset liability management, balance sheet restructuring, and deriva- tive strategy. Reid graduated with his bachelor's degree from the UMass Lowell with con- centrations in finance and management and a minor in economics. "Webster Five has always distin- guished itself as an institution that combines financial strength with a true commitment to its communities," Reid said in the release. "I'm excit- ed to help shape strategies along- side this seasoned executive team that ensure the Bank is poised for growth and sustainability now and into the future." Reid's appointment comes as Webster Five has undergone leadership transi- tions in the past year. In June 2024, the bank's President and CEO Don Doyle announced his upcoming retirement aer a 20-year tenure, nine of which were spent leading the institution. In February, the bank promoted its inaugural Chief Informa- tion Officer Kate Gallo Megraw to the role of chief operating officer. Regulators reopen investigation into Saint Vincent Hospital e Massachusetts Department of Public Health has relaunched its investigation into patient safety at Saint Vincent Hospital in Worcester, aer the union representing nurses complained the for-profit hospital was no longer following the corrective plan stemming from the original investigation. Additionally, the hospital now is em- broiled in a whistleblower lawsuit filed on behalf of Carla LeBlanc, a former Saint Vincent nurse who was fired on May 1, over comments she made on a podcast about dire patient conditions. DPH and the Centers for Medicare & Medicaid Services launched a joint, unannounced investigation into Saint Vincent in January following numerous complaints filed by the Massachusetts Nurses Association, the labor union representing nurses, claiming unsafe working and staffing conditions. e investigation determined the hos- pital was not in substantial compliance with requirements of quality assessment and performance improvement pro- gram; and nursing services, according to the agencies' report from Feb. 12. Identified patients throughout the investigation were put in immediate jeopardy: a term defined by CMS as a situation in which noncompliance by providers, suppliers, or laboratories put patients at risk for serious injury, serious harm, serious impairment, or death, according to CMS's website. e report found Saint Vincent failed to ensure an adequate amount of licensed registered nurses were provid- ing care to meet patient needs, drawing a connection between this shortage and three patient deaths. "Due to a lack of nursing staff and an- cillary nursing staff, hospital nurses were given multiple tasks resulting in patients not receiving monitoring as ordered nor necessary care," said the report. DPH and CMS found a number of nursing services were out of compli- ance in a sample of 21 patients, includ- ing instances when patients were not monitored during in-facility care and transportation, staff failure to comply with nurse-to-nurse hand-off require- ments, and failure to report incidences per hospital policy. Many of the deficiencies cited in the report were executed under the super- vision of the hospital's former Chief Nursing Officer Denise Kvapil. Kvapil le the position in February, according to her LinkedIn profile. Saint Vincent's former CEO Carolyn Jackson also made her swi exit that same month. Saint Vincent responded to DPH/ CMS' report by outlining a plan of cor- rection, and a follow-up, on-site inves- tigation on March 11 found all deficien- cies related to the investigation had been Michael Reid, CFO at Webster Five

• Cover