Worcester Business Journal

May 5, 2025

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wbjournal.com | May 5, 2025 | Worcester Business Journal 3 WE DON'T JUST FUND LOANS, WE FUND DREAMS. Our award-winning team has been making business dreams come true for decades. As the #1 SBA Credit Union Lender in Massachusetts we're focused on providing you and your business with professional banking services & flexible loan financing all with a local feel. www.stmaryscu.org (508) 490 8000 SCAN TO LEARN MORE T A B L E O F C O N T E N T S 4 Central Mass. In Brief 10 Focus on Small Business 15-37 Special Sponsored Section: Biz Profiles 2025 38 List: Most frequent SBA lenders 39 Know How 40 Movers & Shakers 41 Opinion 42 Shop Talk: Mechanics Hall 6 Embracing uncertainty As the global trade war wreaks havoc on their supply chains and future plans, Central Mass. manufacturers are urged to save cash and be proactive. 8 Collaborating through a crisis More than 50% of Central Mass. emergency room beds are taken up by mental health patients waiting for treatment. Worcester Business Journal (ISSN#1063-6595) is published bi- weekly, 24x per year, including 4 special issues in May, September, October, and December by New England Business Media. 172 Shrewsbury St., Worcester, MA 01604. Periodicals postage paid at Worcester, MA. Copyright 2025. All rights reserved. Postmaster: Please send address changes to: Worcester Business Journal, PO Box 330, Congers, NY 10920-9894. Subscriptions: Annual subscriptions are available for $84.00. For more information, please email circulation@wbjournal.com or contact our circulation department at 845-267-3008. Advertising: For advertising information, please call Mark Murray at 508-755-8004 ext. 227. Fax: 508-755-8860. Worcester Business Journal accepts no responsibility for unsolicited manuscripts or materials and in general does not return them to the sender. Worcester Business Journal 172 Shrewsbury Street, Worcester, MA 01604 508-755-8004 tel. • 508-755-8860 fax www.wbjournal.com Worcester Business Journal WBJ A division of: Editor, Brad Kane, bkane@wbjournal.com Managing Editor, Eric Casey, ecasey@wbjournal.com (real estate, manufacturing) Staff Writer Mica Kanner-Mascolo, mkannermascolo@wbjournal.com (health care, diversity & inclusion) Contributors Sloane M. Perron, Giselle Rivera- Flores, Emily Micucci, Livia Gershon Photographers Matt Wright, Edd Cote, Christine Peterson Research Director, Stephanie Meagher, smeagher@nebusinessmedia.com Research Assistant, Heide Martin, hmartin@nebusinessmedia.com Production Director, Kira Beaudoin, kbeaudoin@wbjournal.com Art Director, Mitchell Hayes, mhayes@wbjournal.com General Manager Kris Prosser, kprosser@wbjournal.com Senior Accounts Manager Christine Juetten, cjuetten@wbjournal.com Accounts Manager Timothy Doyle tdoyle@wbjournal.com Human Resources Manager, Tracy Rodwill, trodwill@nebusinessmedia.com Director of Finance, Sara Ward, sward@nebusinessmedia.com Accounting Clerk, Rae Rogers, rrogers@nebusinessmedia.com Event Coordinator, Patty Harris, pattyh@wbjournal.com Director of Audience Development and Operations, Leah Allen, lallen@nebusinessmedia.com Business Office Assistant, Nicole Dunn, ndunn@nebusinessmedia.com Publisher, CEO, Peter Stanton pstanton@nebusinessmedia.com Associate Publisher, Mark Murray mmurray@wbjournal.com President, Tom Curtin tcurtin@hartfordbusinessjournal.com A s a business journal focused solely on the Central Massachusetts economy, Worcester Business Journal typically doesn't cover national news. Other publications like Wall Street Journal and Business Insider cover national news from a business angle much more comprehensively, so we concentrate our coverage on news happening within the borders of our business community. Of course, there are exemptions, especially if national or international news is so wide-ranging that tangible impacts are felt in WBJ's coverage area. e best (and worst) example of this is the COVID pandemic, which upended so many norms and ways of conducting business, practically every feature article WBJ wrote from 2020- 2022 mentioned the pandemic in some capacity. Heck, even a couple of articles in this edition still reference COVID. is year, the giant paradigm- shiing global event is President Donald Trump's trade war with practically every country in the world. is, of course, is having very tangible impacts in Central Massachusetts, from what consumers are seeing on the shelves and how much they are paying, to the fallout on businesses' operations and how they are adjusting (or not). e problem WBJ has encountered in covering the tariffs in any meaningful way since Trump took office is the tariff policy seems to change by the day. It's difficult to understand tariffs' impact locally when the policies shi so suddenly nationally. WBJ Managing Editor Eric Casey makes our first significant examination of tariffs in this edition, by focusing on how manufacturers are navigating the chaos in his "Embracing uncertainty" story on page 6. e business advice is surprisingly straightforward and similar to what to do during all times of change: save your cash, hold off on major expenditures, shore up your supply chains, and advocate for yourself. It's a rapidly changing world, and part of WBJ's role is to help our audience better understand that change and find room to succeed. It's never going to be Covering tariffs' impact on Central Mass. I N T H I S I S S U E easy, but we remain firmly committed to this principle. – Brad Kane, editor W CORRECTION: A Q&A-style story entitled "Financial adventure" from the April 21 edition of WBJ incorrectly said Hanscom Federal Credit Union piloted a WealthTrek room in Worcester last year. That pilot program was actually held in Burlington.

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