Worcester Business Journal

February 24, 2025

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wbjournal.com | February 24, 2025 | Worcester Business Journal 3 Member FDIC Located in Worcester County. Supporting Worcester County. For more information, contact: Bob Paulsen Commercial Banking Center Manager 100 Front Street | Worcester, MA 01608 Cell: 508.254.8582 Robert.Paulsen@RocklandTrust.com Commercial Banking & Lending Treasury Management Services Investment Management Solutions* * Not Insured by FDIC or Any Other Government Agency. Not Rockland Trust Guaranteed. Not Rockland Trust Deposits or Obligations. May Lose Value. T A B L E O F C O N T E N T S 4 Central Mass. In Brief 11 Focus on Business Leaders of the Year 20 Focus on WBJ Hall of Fame 24 List: Advertising, marketing & communications firms 26 Know How 27 Movers & Shakers 29 Opinion 30 Shop Talk: Mami's Kitchen 8 What happened to Redemption Rock? The cofounders of Worcester's trendy craft brewery detail what went wrong in the six years after its founding. 26 101: Streamlining management responsibilities through AI 101 columnist Sloane M. Perron offers three ways small businesses can use artificial intelligence to make oversight more efficient. Worcester Business Journal (ISSN#1063-6595) is published bi- weekly, 24x per year, including 4 special issues in May, September, October, and December by New England Business Media. 172 Shrewsbury St., Worcester, MA 01604. Periodicals postage paid at Worcester, MA. Copyright 2024. All rights reserved. Postmaster: Please send address changes to: Worcester Business Journal, PO Box 330, Congers, NY 10920-9894. Subscriptions: Annual subscriptions are available for $84.00. For more information, please email circulation@wbjournal.com or contact our circulation department at 845-267-3008. Advertising: For advertising information, please call Mark Murray at 508-755-8004 ext. 227. Fax: 508-755-8860. Worcester Business Journal accepts no responsibility for unsolicited manuscripts or materials and in general does not return them to the sender. Worcester Business Journal 172 Shrewsbury Street, Worcester, MA 01604 508-755-8004 tel. • 508-755-8860 fax www.wbjournal.com Worcester Business Journal WBJ A division of: Editor, Brad Kane, bkane@wbjournal.com Managing Editor, Eric Casey, ecasey@wbjournal.com (real estate, manufacturing) Staff Writer Mica Kanner-Mascolo, mkannermascolo@wbjournal.com (health care, diversity & inclusion) Contributors Sloane M. Perron, Giselle Rivera- Flores, Emily Micucci, Livia Gershon Photographers Matt Wright, Edd Cote, Christine Peterson Research Director, Stephanie Meagher, smeagher@nebusinessmedia.com Research Assistant, Heide Martin, hmartin@nebusinessmedia.com Production Director, Kira Beaudoin, kbeaudoin@wbjournal.com Art Director, Mitchell Hayes, mhayes@wbjournal.com General Manager Kris Prosser, kprosser@wbjournal.com Senior Accounts Manager Christine Juetten, cjuetten@wbjournal.com Accounts Manager Timothy Doyle tdoyle@wbjournal.com Human Resources Manager, Tracy Rodwill, trodwill@nebusinessmedia.com Director of Finance, Sara Ward, sward@nebusinessmedia.com Accounting Clerk, Rae Rogers, rrogers@nebusinessmedia.com Event Coordinator, Patty Harris, pattyh@wbjournal.com Director of Audience Development and Operations, Leah Allen, lallen@nebusinessmedia.com Business Office Assistant, Nicole Dunn, ndunn@nebusinessmedia.com Publisher, CEO, Peter Stanton pstanton@nebusinessmedia.com Associate Publisher, Mark Murray mmurray@wbjournal.com President, Tom Curtin tcurtin@hartfordbusinessjournal.com S ix years ago, Redemption Rock Brewing burst onto Worcester's business and cultural scene at a time when the opening of a new cra brewery was still unique enough to be a cause for celebration. e brewery was never the largest, but it became a staple of the small business scene, particularly for those who felt le outside of Worcester's more established business community. Redemption Rock hosted community events, held drag queen story hours, and made monthly donations to a rotating list of nonprofits. It was the first brewery in Massachusetts to become a certified B Corp., meaning its mission focused on community good, rather than strictly dollars and cents. Its trio of cofounders, particularly CEO Dani Babineau, were outspoken advocates for what they believed in. And, yet, Redemption Rock closed its doors for good at the end of December. In a post-mortem Q&A for WBJ Manag- ing Editor Eric Casey's feature "What happened to Redemption Rock?" on page 8, the ownership group said a bad lease and a subpar location were the main causes for the closure, along with general economic trends of consumers having less disposable income and a slowdown in national cra beer sales. Redemption Rock's closure came the same year as the closure of the one-of- a-kind grocery store Maker to Main in Worcester's Canal District, aer farm- to-table entrepreneur Lynn Cheney just couldn't make the concept work over four years in two locations. Both businesses highlight the struggle in creating a sustain- able company, even if the business is gener- ally beloved and has a cult following. at struggle to make it work takes an enor- mous financial, emotional, and physical toll on its founders, as e Queen's Cups Founder Renee Diaz highlighted in her column in the Feb. 10 WBJ, which was the most-read story of that edition. In this edition, WBJ highlights its Busi- ness Leaders of the Year (page 11) and new members of the WBJ Hall of Fame (page 20), who all have a history of sustained success. Yet, a business doesn't have to be sustainable to be successful. Maker to Main and Redemption Rock were beautiful for what they were: bold, earnestly entrepre- A thing isn't beautiful because it lasts I N T H I S I S S U E neurial, and perhaps ahead of their time. eir legacies will long outlast them. ey were quite the success. – Brad Kane, editor W

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