Worcester Business Journal

November 11, 2024

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wbjournal.com | November 11, 2024 | Worcester Business Journal 3 and we are relying on the trust we've built up with readers over the years to know everything you read is verifiable fact. – Brad Kane, editor I 've never been a fan of using anonymous sources in news stories. Ultimately, the main prod- ucts of any media organization are trust and integrity, which includes proving to readers over and over again that articles are well researched, without bias, and based in fact. When the sources of information for stories are unnamed and granted ano- nymity, media organizations are asking readers to take an extra leap of faith, which – over time – could erode the trust our audience has in us, especially if stories rely on anonymous sources friv- olously. WBJ uses anonymous sources rarely, and I can count on one hand the number of times we used them in our stories in my nine years as editor. However, sometimes using anony- mous sources is necessary to learn vital information, where the sources are taking great personal risk to provide knowledge important to the public trust. At WBJ, we only will use anonymous sources when people providing us with information realistically will face reper- cussions to their safety and livelihoods if they are identified. is is the case with the "Failed oversight" story on page 10 about the toxic dysfunction at the Massachusetts Cannabis Control Commission, which is impeding business growth in the legal marijuana industry, along with con- sumer protections. e story relies on anonymous sources, as agency insiders faced significant retribution if they were identified. Keeping with WBJ policy on anony- mous sourcing, the identities of all the sources were known to me and both re- porters on the story, Eric Casey and Dan Adams. We verified all the information the anonymous sources provided with documents and second sources, and we made sure those sources weren't all from the same faction of the agency who might have had a personnel axe to grind with agency leadership. We know we are asking our audience to take an extra leap of faith in reading this well-researched and comprehensive story on a state regulatory agency gone awry, A note about anonymous sources Member FDIC The financing from Rockland Trust allows us to continue to build the capital stack of resources necessary to revitalize this large track of underutilized property at the former Saint-Gobain Abrasives property. For more information, contact: Eric Goodwine VP, Commercial Banking 508.361.3865 Eric.Goodwine@RocklandTrust.com Craig L. Blais, President Worcester Business Development Corporation T A B L E O F C O N T E N T S 4 Central Mass. In Brief 14 Focus on HR & Recruitment 18 List: Largest IT services providers 19 Know How 20 Movers & Shakers 21 Opinion 22 Shop Talk: Trivflic 8 Leadership change More than a year after the position became open, UMass Memorial has named a new leader of the largest hospital in Central Massachusetts, along with two new executive hires. 19 The failure of small business to understand copyright laws Know How columnist Julia Becker Collins, chief operating officer of Vision Advertising in Northborough, offers advice on how businesses can avoid legal and PR pitfalls in navigating the modern intellectual property landscape. W Worcester Business Journal (ISSN#1063-6595) is published bi- weekly, 24x per year, including 4 special issues in May, September, October, and December by New England Business Media. 172 Shrewsbury St., Worcester, MA 01604. Periodicals postage paid at Worcester, MA. Copyright 2024. All rights reserved. Postmaster: Please send address changes to: Worcester Business Journal, PO Box 330, Congers, NY 10920-9894. Subscriptions: Annual subscriptions are available for $84.00. For more information, please email circulation@wbjournal.com or contact our circulation department at 845-267-3008. Advertising: For advertising information, please call Mark Murray at 508-755-8004 ext. 227. Fax: 508-755-8860. Worcester Business Journal accepts no responsibility for unsolicited manuscripts or materials and in general does not return them to the sender. Worcester Business Journal 172 Shrewsbury Street, Worcester, MA 01604 508-755-8004 tel. • 508-755-8860 fax www.wbjournal.com Worcester Business Journal WBJ A division of: Editor, Brad Kane, bkane@wbjournal.com Staff Writers Eric Casey, ecasey@wbjournal.com (real estate, manufacturing) Mica Kanner-Mascolo, mkannermascolo@wbjournal.com (health care, diversity & inclusion) Contributors Sloane M. Perron, Giselle Rivera- Flores, Emily Micucci, Livia Gershon Photographers Matt Wright, Edd Cote, Christine Peterson Research Director, Stephanie Meagher, smeagher@nebusinessmedia.com Research Assistant, Heide Martin, hmartin@nebusinessmedia.com Production Director, Kira Beaudoin, kbeaudoin@wbjournal.com Art Director, Mitchell Hayes, mhayes@wbjournal.com General Manager Kris Prosser, kprosser@wbjournal.com Senior Accounts Manager Christine Juetten, cjuetten@wbjournal.com Accounts Manager Timothy Doyle tdoyle@wbjournal.com Human Resources Manager, Tracy Rodwill, trodwill@nebusinessmedia.com Director of Finance, Sara Ward, sward@nebusinessmedia.com Accounting Clerk, Rae Rogers, rrogers@nebusinessmedia.com Event Coordinator, Patty Harris, pattyh@wbjournal.com Director of Audience Development and Operations, Leah Allen, lallen@nebusinessmedia.com Business Office Assistant, Nicole Dunn, ndunn@nebusinessmedia.com Publisher, CEO, Peter Stanton pstanton@nebusinessmedia.com Associate Publisher, Mark Murray mmurray@wbjournal.com President, Tom Curtin tcurtin@hartfordbusinessjournal.com

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