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V O L . X X X N O. X X V N OV E M B E R 4 , 2 0 2 4 18 FA M I LY - OW N E D B U S I N E S S F O C U S & Floor Covering Center, as it was then known, focusing on office and administrative duties. e company expanded to encom- pass commercial and residential divi- sions at the Portland location, and the Capozza Concrete + Epoxy Flooring division in Gray. In 2000, Joe and Jeanne bought a specialty tile store and turned that into the Old Port Specialty Tile Co., in Portland's Old Port neighborhood. Joe III recalls as a kid sweeping up in the warehouse. "I remember I came in one day, my father was working in the office and I helped in the warehouse. And he rented a movie on the way home — that was my pay for the day," he recalls with a laugh. Joe III, Katie and Tia came on one by one through the 2000s, each in a different division. "We have our own areas of expertise and we try to use that to our advantage," says Capozza. "We've had a really good working relationship over the years. If there are any major decisions, we all want to be on the same page. We have that all written out and we worked hard before taking over ownership to get those structures in place." e company this year celebrated its 50th anniversary, hosting an event that raised over $63,000 for the Maine Children's Cancer Program and MaineHealth's Barbara Bush Children's Hospital. Personal connection Although it's more anecdotal than data-driven, there's a sense that the family-owned story is an important part of the business. "We get compliments multiple times a month for the service our people provide," says Capozza. "It's more of a personal connection. ose relationships are huge." » C O N T I N U E D F RO M P R E V I O U S PA G E If you go to a family-owned business, you can talk with the owners. — Catherine Wygant Fossett Institute for Family-Owned Business Catherine Wygant Fossett of the Institute for Family- Owned Business says the "family-owned" story can be an important marketing tool. F I L E P H O T O / T I M G R E E N WAY

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