Worcester Business Journal

WBJ 35th Anniversary Issue-October 28, 2024

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6 Worcester Business Journal | October 28, 2024 | wbjournal.com 35th Anniversary WBJ Contents: Worcester Business Journal (ISSN#1063-6595) is published bi-weekly, 24x per year, including 4 special issues in May, September, October, and December by New England Business Media. 172 Shrewsbury St., Worcester, MA 01604. Periodicals postage paid at Worcester, MA. Copyright 2024. All rights reserved. Postmaster: Please send address changes to: Worcester Business Journal, PO Box 330, Congers, NY 10920-9894. Subscriptions: Annual subscriptions are available for $84.00. For more information, please email circulation@wbjournal.com or contact our circulation department at 845-267-3008. Advertising: For advertising information, please call Mark Murray at 508-755-8004 ext. 227. Fax: 508-755-8860. Worcester Business Journal accepts no responsibility for unsolicited manuscripts or materials and in general does not return them to the sender. Worcester Business Journal 172 Shrewsbury Street, Worcester, MA 01604 508-755-8004 tel. • 508-755-8860 fax www.wbjournal.com A division of: Editor, Brad Kane, bkane@wbjournal.com Project Editor, Fred Hurlbrink Jr. Staff Writers Eric Casey, ecasey@wbjournal.com (real estate, manufacturing) Mica Kanner-Mascolo, mkannermascolo@ wbjournal.com (health care, diversity & inclusion) Contributors Laura Finaldi, T.J. Gaudet, Livia Gershon, Barbara M. Houle, Sloane M. Perron, Susan Shalhoub, Stephen Underwood Research Director, Stephanie Meagher, smeagher@nebusinessmedia.com Research Assistant, Heide Martin, hmartin@nebusinessmedia.com Production Director, Kira Beaudoin, kbeaudoin@wbjournal.com Art Director, Mitchell Hayes, mhayes@wbjournal.com General Manager Kris Prosser, kprosser@wbjournal.com Senior Accounts Manager Christine Juetten, cjuetten@wbjournal.com Accounts Manager Timothy Doyle tdoyle@wbjournal.com Human Resources Manager, Tracy Rodwill, trodwill@nebusinessmedia.com Director of Finance, Sara Ward, sward@nebusinessmedia.com Accounting Clerk, Rae Rogers, rrogers@nebusinessmedia.com Event Coordinator, Patty Harris, pattyh@wbjournal.com Director of Audience Development and Operations, Leah Allen, lallen@nebusinessmedia.com Business Office Assistant, Nicole Dunn, ndunn@nebusinessmedia.com Publisher, CEO, Peter Stanton pstanton@nebusinessmedia.com Associate Publisher, Mark Murray mmurray@wbjournal.com President, Tom Curtin tcurtin@hartfordbusinessjournal.com 5 // Publisher's letter Putting 35 years of Worcester business on paper. By Peter Stanton 12 // Photo trivia!!! For the 35th anniversary, tease your brain and identify 35 business leaders from years past. 14 // Favorite covers Check out some of our most impactful, most memorable – and hopefully most enjoyable – Worcester Business Journal covers over the years. 16 // 35-year timeline Remember the Norton Co.'s dramatic 1990? Or when Digital Equipment went down for the count? Take a year-by-year walk down memory lane. 90 // at's what they said! Quotes of note from regular features such as Verbatim, Grapevine, and Overheard, and 35 years of top-notch reporting. Worcester Business Journal WBJ Central Massachusetts' Source for Business News since 1989 Features 8 // e legacy of ambition A periodic look at the ups and downs, important figures and common threads of six of the region's most enduring businesses. By Fred Hurlbrink Jr. 22 // More diverse businesses Examining the complex journey toward diversifying Central Mass. business leadership. By Mica Kanner-Mascolo 26 // Feasting on nostalgia Take a spin around the last three-plus decades of the Worcester-area culinary scene with one of its foremost observers. By Barbara M. Houle 32 // Where are they now? Gone, but not forgotten, these difference makers made lasting impressions. Find out what they've been up to. By T.J. Gaudet 36 // Galleria To CitySquare As CitySquare becomes the new normal, look back at the rise, fall and resurgence of Worcester's city center. By Laura Finaldi 42 // Crowd pleasers Despite economic downturns and climate crises, some of the region's major destinations continue to deliver. By Susan Shalhoub 8 32

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