Issue link: https://nebusinessmedia.uberflip.com/i/1515258
84 City of Worcester: 300 Years S ince 1852, The Hanover has delivered on its promises to its agent partners, their customers and its other stakeholders, including the communities where its employees live and work. Today, the Worcester-based company is a leading property and casualty carrier, a responsible steward of the environment, and an active and involved corporate citizen, making a lasting and positive difference in the world. The Hanover offers broad and innovative insurance protection for small and mid-sized businesses, as well as for homes, automobiles, and other personal items through a select group of the top independent agents and brokers in the industry. The company employs approximately 4,400 employees nationwide and is a leading employer in Worcester, with approximately 1,650 professionals. The Hanover is the holding company for a group of insurers, which together constitute one of the largest insurance businesses in the U.S., writing more than $5 billion in business annually and trading on the New York Stock Exchange under the THG ticker symbol. The Hanover continues to expand its innovative product and service capabilities, helping its agent partners meet more customer needs, especially as its partners seek to build their businesses in specific industry sectors and specialty lines. The company's mission to serve its customers is enhanced by its ability to anticipate and respond to change, adapting quickly and effectively to meet challenges head-on. It's this culture, coupled with the company's investments in innovation, operational efficiency and modernization, as well as its leading claims and risk management capabilities, that improves the insurance experience for the company's agents and customers. Committed to being an employer of choice, The Hanover is a company where experienced professionals want to build rewarding careers. It has been recognized by Forbes as one of America's Best Midsize Employers, by Newsweek as one of America's Most Responsible Companies, and by the Human Rights Campaign as a Best Place to Work for LGBTQ Equality. The company and its employees are committed to building strong, vibrant communities, leveraging employee volunteerism and charitable contributions that help address critical needs. Through its charitable foundation, The Hanover works to improve the quality of life in communities where the company has a major presence, with a special emphasis on enacting meaningful and positive change in the lives of underserved youths and to empower the difference makers who support them. In recent years, the company has brought its community involvement to a new level, helping drive projects considered key to the economic growth and vitality of Worcester and the region. These efforts include serving as a founding partner of the Worcester Red Sox, helping to bring the Triple-A affiliate of the Boston Red Sox to Worcester. Similarly, the company played a lead role in the development of The Hanover Theatre for the Performing Arts, a historic 2,300-seat theatre in the heart of the city's downtown. The Hanover also helped foster the revitalization of Worcester's downtown district, primarily as the lead developer of and investor in CitySquare, an ambitious, multi-year development project. With its 13 acres of mixed-use office, medical, retail and residential development, CitySquare is widely regarded as the centerpiece of Worcester's plans for a thriving and vibrant downtown. The Hanover has been a consistent source of strength throughout Worcester's history, and will be here as the city writes its next chapter, continuing to serve its partners, customers, and our community along the way. n The Hanover Insurance Group, Inc. All products are underwritten by The Hanover Insurance Company or one of its insurance company subsidiaries or affiliates ("The Hanover"). Coverage may not be available in all jurisdictions and is subject to the company underwriting guidelines and the issued policy. This material is provided for informational purposes only and does not provide any coverage. (For more information visit www.hanover.com.) The Hanover Insurance Group, Inc. 440 Lincoln St., Worcester MA 01653 www.hanover.com John C. Roche, president and chief executive officer Founded in 1852 "For 170 years, The Hanover has embraced change with strategic vision, financial strength and agility, but most importantly, with a skilled and committed team."