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12 Open Sky Community Services I n keeping with its mission to blend best practices with the power of community, Open Sky offers training and technical assistance to law enforcement through the Central Massachusetts Crisis Intervention Team - Training and Technical Assistance Center (CIT-TTAC). Law enforcement and first-responders are eligible to receive this training, which includes policy and procedure development, case consultations, resources connections and more. is program has been proven to positively impact those who have frequent contact with law enforcement and at- risk individuals by reducing potentially traumatic interactions and finding treatment rather than placing them in the criminal justice system. The Bridge Training Institute offers continuing education workshops and personalized consultation services that focus on evidence-based and best practice treatment models for those in the behavioral health field. Our training and consultation services are tailored to meet the needs of schools, human service professionals and licensed clinicians. PROFESSIONAL DEVELOPMENT "Since we have established the CIT-TTAC program in Central Massachusetts, we have seen an increase in jail and hospital diversion for individuals experiencing mental health crises. First responders are reporting that they are more comfortable with responding to mental health calls and providing resources to the individual/family for additional support. e CIT-TTAC program provides tools and resources to first responders from experts in the mental health field to divert individuals from jail and unnecessary hospitalizations." Taylor Lacroix Senior Division Director of Community Services Sondrea Surette-Narcisse, Operations Director of the CIT-TTAC program, along with Paul Cyr and Angel Rivera from Worcester PD at the program's Presenter Appreciation Dinner in 2022. Graduating class of a CIT Dispatch Training including staff from the Worcester Emergency Communications Center.