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14 Seven Hills Foundation Tosches. "e business plan that we created was outstanding, in my opinion. ings really began to take off after we shifted to the affiliate corporate structure. When we had merger meetings with other companies, they loved the idea of coming to Seven Hills and not losing their identities." e financial benefits of the business model included reducing overhead costs for the affiliates, which enabled them to continue delivering on their core competencies while pursuing new service opportunities and enhancing programming for people supported. With each new affiliation, Seven Hills recognized the importance of maintaining its established structure in the community. is preservation "turned the tide for Seven Hills," allowing the organization to continue adding businesses to its portfolio while respecting each affiliate's unique relationship-building experience with families. Chris Bailey, director of Human Resources Information Systems, has been with the organization for 41 years, long enough to experience the different leadership philosophies. "David talked about getting larger and getting smaller: Getting larger in the sense of being able to sustain and build upon the various resources needed and being stable on a fiscal level was extremely important," Bailey said. "But at the same time, we needed to keep that small, unique neighborhood environment for our families, for the individuals we supported." e expansion of affiliates enabled Seven Hills to expand its service delivery and offer choices in community living arrangements, social activities, vocational opportunities, and health care. Today, the organization employs nearly 5,000 staff with an operating budget of $400 million and an industry- low administration rate of 7.5 percent. e 15 affiliated companies are thriving under Seven Hills Foundation's core management, and staff has embraced the culture and financial security that Seven Hills provides. THE PREEMINENT LEADER, 2023 Dr. Jordan with Jim Regan of Family Services of Central MA Karen Ludington and Suzanne Weekes of Children's Friend Roy Angel of YOU, Inc.